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Contact UsSponsored SMART
Structure and Timing of Service Incentive
Sponsored faculty who are also going to earn instructional design and media services after each Block will have specific opportunities to earn and use those services.
We’ve done our best to create a system that is flexible for participating faculty, while also spreading out the service work so that our ID Group staff won’t be overwhelmed by too many requests coming in at the same time.
Completing a Block earns you 10 service tokens with Instructional Design staff and 5 service tokens with Instructional Media staff, which you can spend on a menu of service options. However, if you don’t complete a block in a given window, you cannot earn the associated service tokens.
Complete a Block during the completion window shown, and then schedule services during the corresponding services window:
| Block | Block Completion Window | Associated Service Window |
| Block 1 | Complete Block 1 between Aug 11 – Aug 31 |
Schedule & Spend Block 1 Tokens from Sept 1 – Sept 12 |
| Block 2 | Complete Block 2 between Sept 1 – Sept 26 |
Schedule & Spend Block 2 Tokens from Sept 29 – Oct 10 |
| Block 3 | Complete Block 3 between Sept 27 – Oct 24 |
Schedule & Spend Block 3 Tokens from Oct 27 – Nov 7 |
| Block 4 | Complete Block 4 between Oct 25 – Nov 28 |
Schedule & Spend Block 4 Tokens from Dec 1 – Dec 12 |
Service Incentive Q&A
What are the services I can choose from?
See below for the current list of services: SMART Service Menu.
Are all services available in all service windows?
Specific services are unlocked after you complete each Block, and they stay unlocked from then on. For example, if you have just completed Block 2 you can choose from the Block 1 or Block 2 service menus, but the services associated with Block 3 aren’t available yet.
Can I save up my service tokens to use at a later time?
Sadly, no. CTLD staff have reserved specific blocks of time to offer these services. Once those times have passed, they are gone. Put another way, Block 1 tokens expire at the end of the Block 1 service window.
SMART Service Menu
Services and Tags
Below are the service menus associated with each block. Remember that once unlocked, the services are always available, even using tokens from a later block.
You will see that some services have tags:
- [Accessibility] – Associated with making MSU Denver courses more accessible.
- [OER] – Associated with exploring or implementing open educational resources in your course.
- [Online/Hybrid] – Specifically useful for courses that are partly or entirely online.
- [WeDoTheWork] – These services only require a small amount of your time in order for CTLD staff do work on your behalf.
Block 1 Service Menu
| Instructional Design Tokens | ID Service Name | Description | Tags |
| 10 | Full course review | Full review using both QM and MSU Denver Standards, including an Accessibility Review. | [Accessibility] [WeDoTheWork] |
| 5-10 | Initial OER Search | Locating potential OER. Assign tokens to spend (5-10). | [OER] [WeDoTheWork] |
| 2-10 | Remediating inaccessible materials | Get help fixing inaccessible materials you’ve found. If specific items will take more than 2 tokens to remediate we will instead discuss a path forward for those items. | [Accessibility] |
| 5 | Guided Canvas Development Tour | Guidance specific to a course on how to bring in content, copy a course, or create content from scratch. Hands-on development time with an ID reviewing the basics of course creation. | |
| 5 | Canvas for All Modalities | Discuss the most effective ways to integrate Canvas seamlessly into any course modality (in-person, hybrid, asynchronous). |
| Instructional Media Tokens | IM Service Name | Description | Tags |
| 2-3 | Instructor Intro video | Discuss, plan and record a video where you introduce yourself to your learners. 3 tokens if this is your first-ever studio recording, 2 if you’ve done this before. | |
| 2-3 | Lecture Video | Design, plan and record a 5-10 minute video lecture. 3 tokens if this is your first-ever studio recording, 2 if you’ve done this before. | |
| 2-3 | Course Introduction video | Plan and record a course introduction video. We’ll provide tips on what to focus on and record it in the studio. 3 tokens if this is your first-ever studio recording, 2 if you’ve done this before. |
Block 2 Support Incentive Menu
| Instructional Design Tokens | ID Service Name | Description | Tags |
| 5 | Optimizing the Blueprint | Get expert help putting all course information into the right parts of the MSU Denver Canvas Blueprint, including creating a course schedule. | |
| 5-10 | Learning Objective Creation and Planning | Help creating measurable module-level objectives that align with course-level objectives. tokens are determined by number of modules and objectives. | |
| 5-10 | Module Organization and Development (Chunking) | Planning and placement of content pages within chunked modules. Tokens depend on the number of modules and objects therein. | [Online/Hybrid] |
| 5 | Creating a Feedback Strategy | Work with experts to create a consistent feedback strategy for your assessments. | |
| 5-10 | Deeper OER Search | A follow-up to “Initial OER Search” for those who want a deeper dive. Assign tokens to spend (5-10). | [OER] [WeDoTheWork] |
| Instructional Media Tokens | IM Service Name | Description | Tags |
| 5 | Caption Existing YuJa Videos | An instructional media expert will spend 5 tokens captioning existing YuJa videos. Results will depend on the number, length and quality of existing captions. | [Accessibility] |
| 1-5 | Find or Create Media | Work with an instructional media developer to find OER or copyright-free media to use in your course or to incorporate in your own multimedia. Alternatively, work to create multimedia using generative AI tools. | [OER] [Accessibility] |
Block 3 Service Incentive Menu
| Instructional Design Tokens | ID Service Name | Description | Tags |
| 10 | Assessment Planning | Develop an overll assessment plan for a course, with a few examples of various types. | |
| 5 | Creating Group Projects | Facilitate the creation of group learning in a course and set up Canvas to assist with that. | [Online/Hybrid] |
| 5 | Quiz Creation and Instructions | Working from existing questions, get expert help on creating Canvas quizzes, including use of question banks, accessibility in quizzes, writing instructions, and placing quizzes in modules. | [Accessibility] |
| 5 | Grades and Grading Setup | Organize and optimize Canvas Grades for your course, including explaining your grading structure to learners. | |
| 5 to 10 | Rubric Creation and Implementation | Working from existing assignments, get help creating effective rubrics in Canvas. | |
| 5 | Assessments with AI in Mind | Discuss the vulnerability of assessments to AI and help plan alternative forms of assessment to mitigate potential harms. |
| Instructional Media Tokens | IM Service Name | Description | Tags |
| 5 | DIY Instructional Media Training | Create your own training from: Best practices for recording, audio annotations, editing closed captions in YuJa. | [Accessibility] |
Block 4 Service Incentive Menu
| Instructional Design Tokens | ID Service Name | Description | Tags |
| 5 | Alignment Review | An expert will review the alignment in your course and suggest where alignment could be strengthened. | [WeDoTheWork] |
| 5 | Engagement Strategies | Discuss engagement strategies for your class. | |
| 5 | Surveys and Feedback from Students | Create opportunities to get student feedback or create surveys to encourage their own reflection on learning. | |
| 5 | Integrating MSU Denver’s Third-party Tools | Work with us to integrate either GoReact or Hypothes.is in your course. | |
| 5 | Dedicated ID Time | Time to spend one-on-one with an instructional designer. Ask unanswered questions, discuss solutions for niche courses, plan future courses, etc. |
| Instructional Media Tokens | IM Service Name | Description | Tags |
| 5 | Create A YuJa Video Quiz | Learn about, plan and create this engaging type of multimedia. | [Online/Hybrid] |
| 1–2 | Richard Mayer’s Cognitive Theory of Multimedia Learning Principles | Learn about this key multimedia learning theory, including Coherence, Signaling, Segmenting, Pre-Training, Personalization & Embodiment Principles. | |
| 1–2 | Recording Media with YuJa at Home | A personal training session on how to record media using YuJa at home, including upload, embedding in your course, and a review of caption editing. | [Accessibility] |
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