Emergency Services
Emergency: In the event of a life-threatening emergency, please call 911.
Important Note: Calling 911 from an Auraria Campus phone vs personal mobile phone will be received by different 911 responders.
Auraria phones, including emergency phones in campus buildings, are automatically directed to Auraria Campus Police Department.
Personal cellular phones are directed to Denver’s main 911 Emergency Communication Center, because of the Auraria neighborhood being part of the City and County of Denver. Accordingly, callers should be prepared for additional site and context details a Denver 911 dispatcher may need as they evaluate what responders to send, as they are not sited on Auraria and may not be as familiar with Auraria.
Mobile phone callers can reach the Auraria Campus Police by calling 303-556-5000. Campus community members are encouraged to save this ACPD line in their phones to be ready for reaching out directly if the need arises.
STAR Program
Important note for MSU Denver community regarding 911 calls to City and County of Denver:
Calls to Denver 911 dispatchers that fit specific criteria with no imminent risk to individuals but where there may be mental health crisis, welfare checks, or trespassing concerns may be assigned to the trauma-informed, multi-disciplinary STAR Program teams instead of firearm-carrying law enforcement officers as the first contact for the concern.
The STAR program began in 2020-2021 as a single team in one district of the city to evaluate the alternative response model, it has now been expanded to multiple response teams and has city-wide reach after analysis of program demonstrated significant improvements in outcomes for Denver residents’ in crisis and accordingly a reduction in arrests, hospitalizations, and concerns of excessive force used.
Emergency Resources:
Not every emergency requires or desires police presence. For a comprehensive list of emergency resources including police information go to our Emergency and Safety Resources page.
Concerning Behavior
If you are concerned about a member of the MSU Denver community you are encouraged to alert the University representatives who are best equipped to assess the situation, and if needed, to intervene. If you observe concerning behavior please make a report so that qualified professionals can assess the situation and determine the appropriate response.
- To report concerns about an MSU Denver student please file a CARE Referral.
- To report concerns about a member of the MSU Denver faculty please contact the applicable Department Chair.
- To report concerns about an MSU Denver staff member please contact Human Resources.
Non-Emergency Criminal Reports: If you have firsthand knowledge of criminal behavior taking place on the Auraria Campus you are encouraged to file an incident report with the Dean of Students Office or police report with the Auraria Campus Police Department as soon as possible. Please call the Auraria Police Department at 303.556.5000 to make a report over the phone or to arrange to meet with an officer who can take your report.
Additionally, community members that want to report but do not feel safe doing so by phone call can use Text-a-Tip line 720-593-TIPS (8477) to reach ACPD that way.
Crime Log, Security, and Safety Report Resources:
Access to crime logs for the Auraria Campus and MSU Denver Annual Security Reports and biennial Drug Free Schools and Community Act Reports can be found on the Campus Crime Reports page.
