Employment Opportunities

Position Title: Open Rank Tenure Track Faculty Position in Social Work

Salary for Announcement:

The salary ranges for this position are $60,000 – $65,000 at Assistant Professor rank; $68,000 – $73,000 at Associate Professor rank; and $83,000 – $88,000 at Full Professor. The salary of the finalist selected for this role will be set based upon a variety of factors, including but not limited to, internal equity, education, experience, specialty and training.

MSU Denver offers excellent benefits that include medical, dental, retirement, tuition benefit, free RTD pass, and more. For a brief overview of these options, visit our Employee Benefits Summary page.

Position Summary:

The Department of Social Work at Metropolitan State University of Denver is seeking applicants for a full-time open rank, tenured/tenure track position to teach primarily in our MSW Program. MSU Denver’s Department of Social Work prides itself on a richly talented faculty comprised of teacher-scholars who are highly dedicated to support diverse students in growing as social work scholars, practitioners, and leaders in the multitude of settings social workers perform.

The mission of MSU Denver’s Department of Social Work’ is to provide an inclusive, inspiring environment for undergraduate, graduate, and community education in social work that is value driven, research informed, culturally responsive, academically rigorous, and which links theory with practice. Our faculty have expertise in culturally responsive practice that is relationally based. We are actively interrogating and revising our curriculum to reflect anti-oppressive practices while educating our students for the provision of effective clinical social work services with diverse communities in micro, mezzo and macro settings serving vulnerable and underserved populations. We work to actively to engage in anti-racist practices in all aspects of our programming; faculty members are encouraged to actively engage in our aspirations to dismantle systems of oppression.

MSU Denver aspires to create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success. Through affordable, flexible, and holistic education, MSU Denver helps students build essential skills grounded in a multicultural and global perspective that lead to undergraduate and graduate degrees, followed by career and life success.

MSU Denver is particularly interested in applicants who have experience working with students from diverse backgrounds and a demonstrated commitment to improving access to higher education for under-represented and historically minoritized groups. Our Fall 2021 student population consists of over 57% first-generation students and over 50% students of color. We are a designated Hispanic Serving Institution (HSI) located in downtown Denver. As the third largest institution of higher education in Colorado and the only institution with an open access mission, MSU Denver is a model university for today’s college students. The University serves the most diverse undergraduate student population in the state, as well as the most first-generation students and Deferred Action for Childhood Arrivals students. Nearly 80% of MSU Denver students work while going to school and the University is focused on making sure they have the well-rounded educational experience and wraparound services they need to excel.

Duties/Responsibilities:

The successful candidates will serve in the areas of departmental need, candidate qualifications and expertise.

• Teaching will consist of 18 credits per academic year (three courses per semester). Teaching may include online, face to face, and hybrid instruction. The successful candidate will take on lead faculty responsibilities for specific courses and be responsible to update and modify online and on campus course material. Release time from teaching can be given to faculty for significant administrative duties that require time above and beyond service. Advising responsibilities include a designated load of students and performing professional advising for students in the program.
• A scholarly agenda is expected and supported, and production of quality scholarship is required.
• Service work is expected, including work on Departmental, College and/or University committees, as well as active service involvement in professional organizations and/or the community. This includes an expectation of support and/or leadership in Diversity, Equity & Inclusion work within the department.
• Other duties as assigned.

Required Qualifications:

• Master of Social Work (MSW) degree from a Council on Social Work Education (CSWE)-accredited institution
• Two (2) years relevant post-MSW experience
• Earned doctorate degree in social work or other related discipline. ABD candidates will be considered with evidence of degree conferral by August 20, 2023
• One year of teaching content relevant to social work using online LMS (e.g., Blackboard or Canvas) or virtual online interface

Preferred Qualifications:

• Demonstrated expertise addressing issues of race, racism, and racial justice in the US whose scholarship has focused on application to practice/praxis.
• Demonstrated experience related to diversity, equity, and inclusion in teaching, practice, policy, and/or research.
• Leadership in advancing diversity, equity, and inclusion through anti-oppressive, anti-racist, or liberatory approaches to practice, teaching, scholarship, curriculum development, administrative experience, or professional activities in social work.
• Leadership in advancing online or distributed teaching, pedagogy, and curriculum design.
• Demonstrated ability and experience teaching social work theory, practice, and/or research related courses.
• Demonstrated ability to produce peer-reviewed scholarship.
• Experience developing and organizing graduate level social work courses.
• Previous teaching, practice or research experience serving within an HSI, HBCU, or Tribal College.
• Previous teaching, practice, or research experience with first generation college students and/or historically underrepresented groups.
• Demonstrated ability to secure external funding.

To view the full posting and apply, visit https://www.msudenverjobs.com/postings/22842

Position Title: Social Work Affiliate/Part-Time Instructor: All Content Areas

Position Summary:

The successful applicant will teach at the graduate and/or undergraduate levels in the content areas across the curriculum, which include but not limited to the following: Human Behavior in the Social Environment; Environmental Social Work; Generalist Social Work Practice; Advanced direct clinical social work practice with individuals and families; Behavioral/ Mental Health Client Engagement and Assessment; Behavioral/ Mental Health Interventions; Health related social work practice with individuals and/or families; Policy; Power, Privilege, and Oppression; Research Methods; Program and Practice Evaluation; Group Work; Family Work; Social Work Supervision; Organizational Leadership; Community Organizing; Field Seminar; Philosophy and ethics of social work; and social work with various populations including LGBTQ; Children/Youth, Adults, Older People, Late Life; Criminal Justice; Veterans; people faced with Severe Mental Illness.

Qualified applicants will be placed in the departmental pool and will be considered for affiliate/part-time instructors beginning Spring 2019 through Spring 2022.

Metropolitan State University of Denver is an equal opportunity employer.

Duties/Responsibilities:

Affiliate/Part-time faculty are part-time, at-will employees hired to teach on a per credit hour basis for specific classes, as needed, usually on a semester by semester basis. Affiliate Faculty are not eligible for benefit coverage under the University’s benefit program. All such teaching assignments are dependent on budget and enrollment. An Affiliate faculty member’s duties include: meeting assigned classes (day, evening or weekend as needed) for delivery of on campus, hybrid, and/or on-line content (dependent on delivery methods of assigned class) and comply with all University, College, School, and/or Department policies; providing instruction in assigned classes consistent with the content and learning objectives of the regular course syllabus and, if appropriate, with Department course coordination policies; being available, either face to face or electronically, to students in assigned classes to provide additional academic support as needed and appropriate for the teaching assignment; and complying with University-wide student evaluation of instruction policies and peer observation policies.

Occasional meetings with faculty teaching in the same content area may be required before, during, and after semesters. The instructor is required to provide feedback on student’s assignments and assessments (including writing and critical thinking abilities) on a timely basis.

Required Qualifications:

• Master of Social Work (MSW) degree from a Council on Social Work Education (CSWE) accredited institution
• Two years of relevant post-MSW Social Work Practice experience

Preferred Qualifications:

• Five years relevant post-MSW practice experience in the related content area
• PhD or ABD
• Doctoral level course work in one or more of content areas
• Two years of teaching experience relevant to one or more of content areas
• Previous experience in teaching in an online environment
• Experience with diverse, historically underrepresented and/or first generation college students.

To view the full posting and apply, visit https://www.msudenverjobs.com/postings/11488

Position Title: Social Work Affiliate/Part-Time Instructor Position / Content Area: Legal

Position Summary:

The successful applicant will teach at the graduate and/or undergraduate levels in the research content area, which includes: legal issues relevant to social work practice.

The University is particularly interested in applicants who have experience working with students from diverse backgrounds and a demonstrated commitment to improving access to higher education for under-represented groups.

Metropolitan State University of Denver is an equal opportunity employer.

Duties/Responsibilities:

Affiliate/Part-time faculty are part-time, at-will employees hired to teach on a per credit hour basis for specific classes, as needed, usually on a semester by semester basis. Affiliate Faculty are not eligible for benefit coverage under the University’s benefit program. All such teaching assignments are dependent on budget and enrollment. An Affiliate faculty member’s duties include: meeting assigned classes (day, evening or weekend as needed) for delivery of on campus, hybrid, and/or on-line content and comply with all University, College, School, and/or Department policies; providing instruction in assigned classes consistent with the content and learning objectives of the regular course syllabus and, if appropriate, with Department course coordination policies; being available, either face to face or electronically, to students in assigned classes to provide additional academic support as needed and appropriate for the teaching assignment; and complying with University-wide student evaluation of instruction policies and peer observation policies. Occasional meetings with faculty teaching in the same content area may be required before, during, and after semesters. The instructor is required to provide feedback on student’s assignments and assessments (including writing and critical thinking abilities) on a timely basis.

Required Qualifications:

• Juris Doctor (JD) degree and two years of experience relevant to social work practice or
• Master of Social Work (MSW) degree from a Council on Social Work Education (CSWE) accredited institution and two years of relevant post-MSW Social Work Practice experience

Preferred Qualifications:

• Master of Social Work (MSW) degree from a Council on Social Work Education (CSWE) accredited institution
• Five years relevant post-MSW experience
• PhD or ABD
• Doctoral level course work in one or more of content areas
• Two years of teaching experience relevant to one or more of content areas
• Previous experience in teaching in an online environment
• Experience with diverse, historically underrepresented and/or first generation college students.

To view the full posting and apply, visit https://www.msudenverjobs.com/postings/11487

Position Title: Director of the Office of Social Work Student Services, Operations, and Finance

Salary for Announcement:

The salary range for this position is $80,000 – $96,500. The salary of the finalist selected for this role will be set based upon a variety of factors, including but not limited to, internal equity, experience, training, and qualifications.

MSU Denver offers excellent benefits that include medical, dental, retirement, tuition benefit, free RTD pass, and more. For a brief overview of these options, visit our Employee Benefits Summary page.

Position Summary:

Metropolitan State University of Denver’s Department of Social Work prides itself on having richly talented student-centered staff and faculty comprised of teacher-scholars dedicated to support diverse students in growing as future social work scholars, practitioners, and leaders. The BSSW program (est. 1996) and MSW program (est. 2011), respectively, have a complex and well-developed curriculum in place. Each teams’ goals are nestled into a larger departmental strategic plan. Over the past 10 years, MSW enrollments have tripled and BSSW continues to steadily grow. The Department of Social Work employs 49 full-time faculty and staff members, and approximately 60 part-time employees. The Department serves close to 1,000 students each academic year. The Director of the Office of Social Work Student Services, Operations, and Finance (OSWSS-OF) serves in a vital role of supporting the strategic enrollment, integrity of our programming, and success of our students.

The Director of the Office of Social Work Student Services, Operations, and Finance (OSWSS-OF) works in a complex and demanding environment to provide strategic and flexible solutions that are student-centric while advancing and securing the financial advancement and well-being of the Department of Social Work. This person oversees strategic enrollment management strategies, effective student support services models, supervision of OSWSS-OF team members, and the continued development of a strong administrative structure. The Director works in concert with the Department of Social Work leadership team, collegiate, and university leaders to develop systems and processes that advance undergraduate and graduate education and programs on campus and online.

Duties/Responsibilities:

Graduate & Undergraduate Enrollment Management (40%)
The OSWSS-OF Director supports annual and long-range graduate and undergraduate enrollment goals and recruitment initiatives by providing leadership in the development, management, and execution of enrollment goals at both the graduate and undergraduate levels. The Director and his/her/their staff will collaborate with departmental leadership and university enrollment staff to implement student-centric scheduling, staffing, and delivery of courses and understands the university and department’s larger goals. This person provides and interprets data and forecasting tools that are essential to both short- and long-term planning of the cash-funded/self-sustaining graduate program and the state-funded undergraduate program, managing the complex individual needs and resources of both. The Director will establish and continuously advance metrics-based delineation and cyclical enrollment benchmarks in graduate enrollment efforts to inform resource management decisions and future strategies. The Director maps out the history of past enrollment, gathers market research for future growth, and studies and implements through the team the opportunities for maximizing graduate enrollments.

Budget and Resource Development and Management (35%)
The Director is an active member on the departmental leadership team, guiding analysis of financial status of the Department and participates in resource allocation and strategic growth initiatives and goal setting. The Director provides consultation and recommendations to the Chair and Director team on the development and needs of student services, operational, and fiscal aspects of the Department (Master of Social Work Program, the Bachelor of Science in Social Work Program, and other developing program initiatives as well as OSWSS-OF and the Office of Field Education).

The OSWSS-OF Director strategically manages and forecasts revenue for the department, connecting enrollment management strategies and data to departmentally informed growth and development goals. Managing the complex intricacies of a department, with a cash-funded graduate program and a state-supported undergraduate program, the director tracks all expenses, with the support of the team, to ensure an accurate reflection of two distinct program costs and providing recommendations for optimizing available resources. The Director supports the department and university in advancement of policy and processes for cash-funded graduate programs at an institutional level to find effective ways to optimize departmental resources where state funds, cash funds, and grant funds are present.

Leadership of Graduate & Undergraduate Student Services (15%)
The OSWSS-OF Director supervises and continually develops a strong operations team of higher education professionals who support graduate and undergraduate students throughout the entire student lifecycle – from recruitment through alumni engagement. The director will provide leadership by directing a team on graduate and undergraduate recruitment, admissions, advising, retention, completion, and alumni engagement efforts. The Director will identify the important demographics of students MSU Denver serves, unique differences between graduate and undergraduate students, with consideration to the varying services on campus for each group, and create systems and processes that are distinct, when necessary, and combined, when possible, to create efficiencies while advancing the student experience.

Administration (10%)
The OSWSS-OF Director provides leadership in the development and implementation of a strong administrative structure, polices and systems that can support the strategic goals and direction of the Department. The OSWSS-OF Director appraises college and university policy and culture to offer solutions and recommendations for the administrative staff, technology, space, facilities, and other resources needed to achieve success as a large department with multiple foci. These aspects include but are not limited to a graduate and undergraduate program, an Office of Field Education, an Office of Student Services, Operations and Finance, fully online graduate and undergraduate programs, and the development and implementation of grants, from smaller contracts and grant projects to those with several million dollars in external funding. The OSWSS-OF Director provides initial consultation to weigh strengths and challenges of new projects, grants, and/or initiatives. The Director provides supervision to administrative staff that are in the Office of Social Work Student Services, Administration, and Finance and oversees functions related to that team.

Supervision: The Office of Social Work Student Services, Operations, and Finance is comprised of 10 team members in addition to the Director. There are three direct reports under this position: Marketing and Admissions Coordinator, Associate Director of Student Services, and the Associate Director of Operations and Finance.

Knowledge, Skills, and Abilities

• Positive results-oriented and student-centric in approaches
• Success in partnering and developing rapport with multiple stakeholders; ability to instill trust and confidence
• Effective leadership skills to manage a team that implements effective, student centric services at all stages from prospective students, current students, and alums
• Thorough understanding of tools of enrollment and marketing for recruitment, admission, and yield of the desired students
• Ability to understand current and emerging graduate enrollment trends inside and outside the university

Required Qualifications:

• An advanced degree. Note: a bachelor’s degree in a related field and minimum of 3 years administrative experience in higher education may be substituted for a master’s degree
• Two years of related experience in higher education enrollment management for both undergraduate and graduate programming
• Demonstrated experience providing leadership to a student service advising team
• Demonstrated experience managing budgets with state, cash, and/or grant funds
• Experience in the recruitment and/or retention of first generation, underrepresented, and ethnic minority students

Successful applicants will ensure their resumes clearly demonstrate that their work experience describes how they meet all required qualifications.

Preferred Qualifications:

• Proficiency with Technolutions Slate CRM and Ellucian Banner, and Workday
• Experience in social work education and accreditation standards
• Marketing and/or communications experience
• Fundraising experience
• Grant writing experience

To view the full posting and apply, visit https://www.msudenverjobs.com/postings/22115

Position Title: Office Administrator, Department of Social Work

Salary for Announcement:

The salary range for this position is $45,300 – $56,700. The salary of the finalist selected for this role will be set based upon a variety of factors, including but not limited to, internal equity, experience, training, and qualifications.

MSU Denver offers excellent benefits that include medical, dental, retirement, tuition benefit, free RTD pass, and more. For a brief overview of these options, visit our Employee Benefits Summary page.

Position Summary:

The Office Administrator for MSU Denver’s Department of Social Work works to support the operations of the Office of Field Education. MSU Denver’s Department of Social Work is a large, vibrant department that serves over 1,000 students and partners with over 700 community-based field placement organizations. The Office of Field Education is an integral component of the Department of Social Work’s operations.

The Office Administrator will primarily manage the day-to-day operations of the Field Office, serving as the point person on a daily basis for students and community professionals involved in the field education program, and developing and implementing processes to support the administrative functioning of the office. This position coordinates many functions of the Field Office’s web-based database and other online applications, including designing procedures and end-user training materials, providing in vivo support to a variety of stakeholders, and utilizing data for reporting purposes in alignment with the departmental mission.

This position must be able to work in a fast-paced and dynamic environment and must posses strong organization and communication skills with a commitment to professional development and ability to adapt to meet the needs of the Department of Social Work. In addition to the role in the Office of Field Education, the Office Administrator will work in collaboration with undergraduate and graduate programming and Office of Social Work Student Services (OSWSS) teams to support the strategic direction of the Department of Social Work.

The University is particularly interested in applicants who have experience working with students from diverse backgrounds and a demonstrated commitment to improving access to higher education for under-represented groups.

Duties/Responsibilities:

Data and Resource Management (40%)

The Office Administrator will collaborate with the leadership team of the Office of Field Education to develop processes, forms, and materials for incoming and current students. As such, the person in this position will:

• Manage the maintenance and inputting of student placement and field agency information utilizing computerized databases, spreadsheets, and online applications on a daily basis to provide accurate, current information.
• Collaborate with and serve as project manager to the Database Vendor and the Office of Information Technology Services to implement and continually develop the web-based field agency database and other online applications to accommodate the growing program.
• Generate reports to ensure the accuracy of data and to avoid duplication.
• Manage requests for data and produce reports and data to summarize and represent the work with students and agencies in the field program.
• Collaborate with the chair, directors, and grants team within the Department of Social Work to generate reports through the Sonia Field Database and other sources of field-related data for department-related and grant-related data management.
• Manage and develop the collection of semester field evaluations and submission of assessment data to the Assessment Committee.
• Participate in evaluation efforts, data collection and analysis in order to inform and improve program effectiveness.
• Develop and maintain online resources and information for students using the MSU Denver web-based applications.
• Provide supervision to student workers to assist with the administrative tasks related to the Field Office, as needed.
• Collaborate with Director of Field Education and Office of Social Work Student Services to assess resource needs for the Office of Field Education that will inform budget recommendations to the Chair.
• Track and manage field office expenditures including purchasing responsibilities.
• Collaborate with the Office of Field Education team to assess resource needs and make recommendations to Director of Field Education on allocation of resources.

Communication and Outreach (35%)

The Office Administrator will provide general field advising to students on program requirements and the field placement search process. The position will provide support to and collaborate with the Assistant Director of Field Education for Placement Development and Support on development of operations to support the field placement search process and ensure smooth communication with students and community contacts. As such, this position will:

• Develop and maintain communication processes and program materials for community contacts.
• Collaborate with the Director of Field Education to support the recruiting and retention of community partners and highlight the work of the Office of Field Education both internally and externally.
• Support the development and implementation of monthly outreach efforts to effectively aid in the retention of students and strengthen the relationships with community partners.
• Communicate field education program events, policies, and procedures to community contacts and students.
• Serve as an information resource to faculty and staff concerning placement information.
• Represent the Office of Field Education at departmental, university, and community events.
• Present at field education events and meetings as directed by the Director or Assistant Directors of Field Education.
• Collaborate with the OSWSS to advise prospective students on the field program.
• Coordinate with the OSWSS Welcome desk to ensure accurate field information is provided to prospective students and applicants.
• Event Coordination (15%)
  The position will collaborate with the department’s event planner and members of the Field Office to coordinate all logistical details of student and community facing field-related meetings and events including, but not limited to: Student-to-Student Field Events, student and agency orientations, ongoing field agency meetings, faculty field liaison meetings, and annual appreciation event.
• This position, in collaboration with field coordinator(s) and student workers, will help to coordinate the day of the event including distributing parking passes, organizing catering, room set up and break down, managing participants including sign in for Continuing Education purposes.
• Other duties as assigned (10%)
  This position will serve on Department committees as needed.
• This position will serve as a member of the Field Team, participating in team meetings, events, policy making, process decisions, and other areas as needed.
• The Office Administrator may need to support other areas of the Office of Field Education based on need including providing other administrative support to the Department.

Required Qualifications

• Bachelor’s degree
• Demonstrated experience providing administrative support
• Intermediate level experience with Microsoft Office Suite to include Word, Excel, Power Point, and Outlook
• Demonstrated experience with web-based database systems

Successful applicants will ensure their resumes clearly demonstrate that their work experience describes how they meet all required qualifications.

Preferred Qualifications

Experience with the following:

• Working with data and generating reports
• Designing and implementing processes in web-based databases to support user experience and reach program goals
• Event planning and coordination
• Working with and supporting external community partnerships
• Developing marketing materials
• Use of Word Press and/or other website edit/design software
• Use of procurement card, record keeping of expenditures and/or budget management

To view the full posting and apply, visit https://www.msudenverjobs.com/postings/22427

Position Title: Administrative Operations and Program Coordinator

Salary for Announcement:

The full salary range for this role at the time of posting is $45,300 – $68,000.

Position Summary:

The Department of Social Work is a rapidly growing academic program consisting of undergraduate and graduate education and including the Master of Social Work Program, Bachelor of Science in Social Work Program, and the Office of Field Education, and the Office of Social Work Student Services, Operations and Finance. The Office of Social Work Student Services, Operations and Finance, housed within the Department, is a team committed to improving access to a high-quality education for a diverse group of students. The Administrative Operations and Program Coordinator works under the direction of the Associate Director of Operations and Finance (ADOF). The Administrative Operations and Program Coordinator must be able to adapt to a rapidly changing and growing Department, anticipating the needs of the key responsibility areas and strategic goals of the OSWSS-OF team and Department of Social Work, and modifying activities and processes accordingly.

The Administrative Operations and Program Coordinator supports the Department through administrative support and program development including oversight of the Welcome Desk activities and staff. This position is responsible for, in partnership with other department members, creating a welcoming and informative environment for students, faculty, staff and community partners and providing professional support to the Chair, Directors and faculty and staff in the department. The Administrative Operations and Program Coordinator must be flexible, self-motivated, customer service-oriented, able to effectively handle multiple priorities and deadlines, and detail–oriented with strong follow-up skills to be an effective professional in this position. This position must embody integrity and professionalism to serve as a colleague in a developing and evolving team. The Administrative Operations and Program Coordinator is a member of the Office of Social Work Student Services, Operations and Finance team, but interfaces with all departmental areas.

Duties/Responsibilities:

Welcome Desk Oversight and Administrative Support 60%
The Welcome Desk is the main reception area serving all departmental areas. The Welcome Desk is an active and busy area that receives many phone calls, emails, and visitors every day. The Administrative Operations and Program Coordinator will be responsible for creating the culture and management of student employees at the Welcome Desk. Through careful oversight and training, they will ensure that their team is committed to this culture and to the execution of the work below:

• Providing exceptional customer service related to administrative support for smooth departmental functioning. These activities are defined as (but not limited to):
  • ensuring appropriate staffing of the Welcome Desk,
  • ensuring phone calls and voicemails are responded to quickly,
  • assisting department leadership and committees with securing meetings spaces and scheduling meetings for 5+ participants,
  • coordinating office adjustments or moves or other office space AHEC communications or requests,
  • serving as a liaison and effective communicator to ensure students, faculty, staff, and other internal and external community member who come to the Welcome Desk needs are addressed through direct service or referred to the appropriate internal or external resource
• Managing the scheduling of advising appointments for both staff and faculty. Providing or ensuring the provision of all general administrative support to the department.
• Ensuring office materials, supplies, and equipment are available and procured in a fiscally responsible and effective way and adhering to all applicable departmental and university polies and procedures.
• Maintains a thorough understanding of departmental and university polies and procedures, and a positive attitude towards being a key member in the development of the department.
• Supporting faculty to effectively teach by coordinating textbook and desk copy orders
• Providing appropriate support to classroom management such as creating accessible documents, coordinating printing/scanning/copying requests, communicating class cancelations or notices, and supporting the preparation of class materials, and
• Assisting with special projects needed by department event planner, leadership and committees.

Program Coordination 35%

The Department of Social Work has over 900 enrolled graduate and undergraduate students and the majority of advising and support occurs internally. Additionally, the Department receives over 500 applications to the graduate program per year from prospective students and 100% of the advising occurs internally. The Welcome Desk is the central place these students and prospective students arrive at many times throughout their academic journey and is the first point of accessibility for students – meaning the experience one has at the Welcome Desk is the first opportunity we must create an accessible pathway for the student to earn a degree.

The Administrative Operations and Program Coordinator must be well-versed in programmatic requirements and may be asked to support departmental needs in a variety of ways or, as appropriate direct WDAs to assist with student facing needs. Here are some examples of that work:

• Supports and coordinates with the Student Services Integration Coordinator with supporting WDAs with accurate and effective Level 1 student advising
• Providing student facing activities rooted in student learning (e.g., Teaching one or two classes per semester as appropriate according to experience and education, assisting the Field Office with field placement navigation process or OFSI recruitment or serving as an OFSI as appropriate according to experience and education).
• Providing initial and accurate advising recommendations to graduate and undergraduate students to include admissions information, program requirements, career mentoring, and referrals to university and departmental support services.
• Demonstrating sensitivity to the educational needs of a diverse urban population including first generation college students and historically under-served populations.
• Providing support to student groups and faculty liaisons of student groups including, but not limited to, the Student Association of Social Workers, Building Allies of Diversity, and Phi Alpha Honor Society. The Welcome Desk Coordinator will perform administrative functions necessary to facilitate the groups and support the coordination of efforts across all student groups.
• Coordinating and actively participating in several student events. In addition to event coordination, this may include ordering awards, creating certificates, and working as a team-player to ensure the event objectives are met.
• Overseeing the coordination and successful implementation of appointment scheduling with the appropriate professional and/or faculty advisor.

Other Duties as Assigned 5%

Required Qualifications:

• Bachelor’s degree or equivalent work experience in an administrative support setting (If you plan to use the equivalence option to establish qualified status please note: one year of education is equal to two years of experience).
• Experience using Microsoft Office Word, Excel, Power Point and Outlook.
• Experience providing customer service.
• Administrative support experience.
• Evidence of bookkeeping, purchasing and/or basic accounting skills and experience.
• Experience collaborating with others on projects.

Preferred Qualifications:

• Experience with Banner or related database system experience.
• Graduate degree in Social Work or related field.
• Two years of administrative support experience in higher education.
• Evidence of strong written and oral communication skills.
• Experience advising college students.
• Evidence of ability to be part of a team and at times work independently with little supervision.
• Demonstrated ability to act ethically and in compliance with university policies and procedures.
• Previous experience and sensitivity to the educational needs of a diverse urban population including first generation college students and historically under-served populations.
• At least two years of administrative support experience.
• At least two years of experience using Microsoft Office Word, Excel, Power Point and Outlook.

To view the full posting and apply, visit https://www.msudenverjobs.com/postings/22820