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MSU Denver

The Enrollment Services Call Center (ESCC)

The ESCC is the phone point of contact for the Office of Admissions, Office of Financial Aid & Scholarships, and the Office of the Registrar.

Utilizing full time staff and student employees, we answer more than 125,000 calls each year, with the goal of providing accurate information to students and other constituents of MSU Denver in a professional and friendly manner.

Become an ESCC Specialist

Workforce Development

Best Customer Service 2019 Award Badge
Winner of the LiveHelpNow! Challenge, Best Customer Service, April 2019

While our main focus is always on our callers and MSU Denver, we also strive to improve the skills and development of our student employees. Our student employees provide a great service to the university and we work to build up their skills and experience so that they are ready when they complete their degree and move into their chosen profession. To do this, we work to develop specific skills that employers from various fields say that they are looking for; including: leadership, problem solving, interpersonal skills, and content and customer service skills.

 

Become an ESCC Specialist

If you are a current student who is interested in helping students and MSU Denver succeed, while also developing skills that employers are interested in; become an ESSC Specialist today.

Got Questions? Contact Us.

Monday - Thursday: 8:00am - 5:00pm
Friday: 10:00am - 5:00pm
Saturday & Sunday: Closed

MSU Denver General Line:
(303) 556-5740

Office of Admissions:
(303) 556-3058

Registrar’s Office:
(303) 556-3991

Office of Financial Aid & Scholarships:
(303) 556-8593