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IMPORTANT NOTICE: Please note that referrals received after 5pm on Friday, November 17th will be reviewed and assigned to Case Managers beginning on Monday, November 27th. This will allow our case managers critical time to reset and make space for new referrals. In addition, the Student Care Center office will be closed in alignment with the University holiday from Wednesday, 11/22 – Friday, 11/14. Referrals will not be monitored during this time.
The Student Care Center & the Dean of Students Office collaborate to respond to all CARE referrals that are submitted on behalf of the CARE Team.
The CARE Team* is a multi-disciplinary group of professionals that meets throughout the semester to offer insights, resources and collaborate on case plans for high level student needs.
Any individual in the community (including but not limited to staff, faculty, students and family members) can file a CARE referral for a student through our online reporting system. There are several reasons one might file a CARE referral; find some examples listed below**:
**This list is not comprehensive. If you are worried about a student, please submit a CARE referral so a case manager can assist.
Once a CARE referral is filed the information is triaged and assigned to the appropriate person in the Dean of Students Office/Student Care Center. For most CARE referrals the case is assigned to a Case Manager in the Student Care Center. In situations with high-level behavioral concerns, a Conduct Administrator may be assigned the case. The following are possible next steps:
After a CARE referral is filed reporters are encouraged to reach out if there are questions or if an update is needed. Each situation is unique to the student and the response, resources, and services offered will be selected to suit each student’s need.