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MSU Denver

MSU Denver IT Service Status

Technology Road Map

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Students

Tech Questions? Check out our Student Technology Road Map for helpful information about using technology at MSU Denver for students and parents.

Check Out the Student Tech Road Map
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Faculty & Staff

Not sure where to find what you need? Check out our Faculty & Staff Technology Road Map for helpful information about using technology at MSU Denver.

Check Out the Employee Tech Road Map
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ITS Knowledge Base

Want to search for the information you need? Visit our Knowledge Base to easily search for articles about specific topics, including FAQs and troubleshooting guides.

Search for Answers

Security Spotlight

As reports of cyberattacks against higher education increase, ITS provides tips and tools to protect the University by securing your devices, your data, and yourself.

Student with tablet

Every day, more Metropolitan State University of Denver community members engage digitally with colleagues, businesses, partners, friends, and family. However, the technology that connects us also puts us at risk from digital threats. While cybersecurity used to mean just choosing a good password, today’s digital environment requires greater understanding and awareness from all users.

Learn how to stay protected with helpful security tips.

News

Read the latest ITS Technically Speaking article in the Early Bird:

Scheduled Banner downtime Wednesday

The Banner production environment, including all Admin Pages and Self Service resources, will be unavailable from 5 p.m. Wednesday to 6 a.m. on July 1 to allow end-of-fiscal-year jobs to run. This will affect only Banner Admin Pages; all other services will be available as normal.

Read the full Scheduled Banner downtime article.

About ITS

Leadership

The ITS Leadership Team is responsible for the services, infrastructure, and applications that enable and drive MSU Denver’s strategy and goals. Additionally, a comprehensive governance structure comprised of representation from throughout the University provides guidance for ITS to ensure we are meeting the needs of MSU Denver students, faculty, and staff.

Initiatives

ITS continually strives to enhance the experience of MSU Denver’s students, faculty, and staff. To support this goal, ITS regularly undertakes major initiatives to improve the University’s technology services, systems, and standards.

Visit

Feel free to stop by one of our Service Desk locations for one-on-one assistance.

ITS has offices located on the 4th floor of the Administration Building and in the West Classroom (WC 243). The two ITS Helpdesks are located in the Administration Building (AD 475) and the West Classroom (WC 243). ITS also has student computer labs in numerous locations on the Auraria Campus.

Check the ITS Service Desk Hours

Call

Contact the ITS Service Desk at 303-352-7548 if you need assistance. We’re available 24/7 for your convenience, so feel free to call us anytime!

Click

Visit the ITS Client Portal to access the services provided by ITS, including ticketing, knowledge base, project management, and more!

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