Request Information
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MSU Denver
Important Notice
In order to protect your FERPA rights and records, all MSU Denver communication will be sent to your assigned MSU Denver student email account. Please be sure to check your student email account on a regular basis.
College Opportunity Fund & Registration
Knowing your registration responsibilities can help make your registration process quick, easy, and simple. If you experience any problems, come to our office for help.
Undergraduate students, have you applied for the College Opportunity Fund (COF)? Remember to authorize your classes when you register, too!
Update Student Information
Update your MSU Denver Student information so we have the best contact information for you! You will be able to update your address & phone numbers, which are vital for University communications!
Steps to Update Student InformationAdministrative Withdrawal
An Administrative Withdrawal (AW) is for unforeseen or extenuating circumstances beyond a student’s control that have prevented the student from withdrawing from a specific course and/or and entire semester before the withdrawal deadline (i.e., death in immediate family, extended hospitalization, unforeseen work-related relocation, divorce, homelessness, or incarceration).
Students may request an administrative withdrawal from the Office of the Registrar after the withdrawal deadline posted in the Academic Calendar. Before the withdrawal deadline, students are expected to drop or withdraw from courses themselves. Deadlines differ proportionally for courses offered during part of a semester, including late-start and weekend courses. Students should refer to the part-of-term dates published by the Office of the Registrar to review drop and withdrawal deadlines for individual courses.
For more information, please see below.
The AW committee will review the AW request, including the explanation, and official, supporting documentation to determine if it meets policy guidelines. If approved, an AW will be recorded on the student’s official academic record and calculated in their attempted hours. No academic credit will be awarded. The Office of the Registrar will not refund tuition through this process. The Tuition and Fees Appeal is a separate process handled through the Office of the Bursar. For more information, visit https://www.msudenver.edu/bursar/forms/tuition-and-fees-appeal/
All AW submissions must include:
- Detailed explanation (requested in the online form) stating what the extenuating circumstance was, when it occurred, and how it affected your ability to complete/withdraw from the course(s)
- Official documentation supporting the reason for your request. Documentation must align with the timeline requesting the administrative withdrawal. All documentation must be official (on official letterhead, dated, and signed.)
An AW will be automatically denied for the following reasons:
- Student did not provide official supporting documentation with initial AW submission
- Student has successfully withdrawn from the course(s)
- Student is still able to withdraw from the course(s)
- Students must withdraw themselves before the withdrawal deadline. Refer to the Student Detail Schedule in your Student Hub for specific withdrawal dates.
- Student missed the drop/withdrawal deadline.
- Unable to withdraw due to registration hold (Note: students must contact the department responsible for the hold to drop or withdraw by the deadlines)
- Students must work with Office of the Bursar, 303-615-0070.
- Student missed payment or stopped attending/never attended the course.
- Students are required to drop or withdraw themselves by the published deadline if they stop attending or are unable to pay.
- Disputing course material, grade, or instructor.
- Students must work with the department of the course they are disputing.
Students who meet the above guidelines for administrative withdrawal and can provide official documentation should complete the online form. See below for acceptable reasons for requesting the AW and examples of required documentation.
All documentation must be official, signed, and dated.
Reason for Request: Death in immediate family: includes spouses, children, parents, siblings, and grandparents.
Acceptable Documentation: Obituary or death certificate
Reason for Request: Death (not in the immediate family)
Acceptable Documentation: Letter from a counselor or psychologist stating the date of individual’s passing and how it affected the student’s ability to complete or withdraw from courses
Reason for Request: Divorce: must involve student and spouse or parents/official guardians (same household) and must occur within the same semester from which the student is requesting to be withdrawn
Acceptable Documentation: Divorce decree
Reason for Request: Homelessness: unexpected loss of housing/inability to maintain secure housing
Acceptable Documentation: Eviction notice; Letter from a shelter, counselor, or psychologist
Reason for Request: Incarceration
Acceptable Documentation: Incarceration Paperwork
Reason for Request: Medical – a severe medical illness or severe injury that involves either the student or an immediate family member
Acceptable Documentation: Letter from a physician that specifies the date(s) medical condition began and/or worsened and whether, in the doctor’s profession opinion, it warrants a withdrawal from classes
Reason for Request: Mental Health – a mental health issue/diagnosis that involves either the student or an immediate family member
Acceptable Documentation: Letter from a mental health professional that specifies the diagnosis, the date(s) it began and/or worsened, and whether, in their professional opinion, it warrants a withdrawal from classes
Reason for Request: Victim of Crime or Incident (Vehicle accident, identity theft, etc.)
Acceptable Documentation: Official police report, insurance claim, court documents
Reason for Request: Work/Employment – employment changes beyond a student’s control (increased work hours, relocation, promotion/new position with increased work hours)
Acceptable Documentation: Letter from the employer that states the dates and times of the employment changes explicitly
For any further questions, please contact the Office of the Registrar.
Student Care Center
303-615-0006
https://www.msudenver.edu/care/
Counseling Center
Tivoli Student Union, Room 651
303-615-9988
https://www.msudenver.edu/counsel/
Access Center
Plaza Building, Room 122
303-615-0200
Drop & Withdrawal Instructions and Deadlines
When do I drop or withdraw from courses?
Enrolled students may adjust their schedules by adding/dropping or withdrawing from classes. Student must add or drop classes before the 50% or 100% refund deadline. It is the student’s responsibility to follow proper drop or withdrawal procedures in the event he or she does not attend a class. Failure to attend class does not constitute withdrawal. Students who do not officially drop their classes by the census date (50% tuition deadline) for each class will be assessed full tuition and fees.
Students who reduce their course load after the 50% drop deadline/census date will receive a “W” notation for each course they have withdrawn and will be assessed full tuition and fees.
Please review your drop and withdrawal dates on your Student Detail Schedule in your Student Hub, or on the Academic Calendar.
For your drop/refund or Withdrawal dates log onto your Student Hub account and look at your Student Detail Schedule.
Instructions can be found under the “Drop and Withdraw” page.
Instructions can be found under the “Drop and Withdraw” page.
If students have a hold on their account that prevents them from making changes, they can contact the Office of the Registrar at 303-556-3991 or email [email protected]
Enrollment Verification
MSU Denver has authorized the National Student Clearinghouse to provide enrollment verifications.
Learn More About Enrollment VerificationFinal Exam Schedule
When is the final exam schedule available?
The final exam schedule is available approximately the 5th week of the current semester. Summer semester does not have a finals schedule as finals are given the last week of the class. The final exam schedule is created by the Register’s office and published on the Auraria Higher Education Center website. If you have any questions regarding the schedule, please contact your instructor.
How do I access the final exam schedule?
To access the final exam schedule and locate your course’s final exam date and time, please follow the directions below:
- Access the final exam schedule by going to the AHEC Master Calendar.
- Search for your course by typing in the subject prefix and course number (e.g., ENG 1020) in the “Search for Events” search options on the right-hand side of the page. Once you enter the course information, click on “Go.”
- The search will show all dates/times of exams for that particular prefix/number. You can move our mouse over the section or click on an individual section to see the room location. You will need to know you course section number or CRN.
- It is a good idea to confirm the final exam date/time with your instructor.
Note: You can also search by CRN, or by Class name.
Grades
Grades for the current semester, as well as the previous two semesters, are available and can be printed on the Student Hub.
Students can also print an unofficial copy of their transcript on the Student Hub.
How to access your grades on Student Hub:
- Log in to Student Hub
- Select My Services/Registration in Student Hub
- Select My Services and log in again
- Select Registration, Credit Card Payment, Student Records, and Financial Aid Menu
- Select Student Records
- Select Final Grades
A complete description of grades and grade notations (e.g. A, B#, N/C, NR) can be found in the College Catalog.
Graduation Evaluation
Some information you need to know if you are planning to graduate this semester.
Once you have applied for graduation and receive notification from our Graduation Team of an adjustment that needs to be made to your application, you will need to complete a Graduation Application Addendum.
All graduation candidates should be aware of basic degree requirements, in particular the following policies:
- Students who have repeated courses, either at MSU Denver or in transfer, may show more credit than can be applied to degree requirements. Only the grade for the last attempt of the course will remain on the student’s academic record. Students are responsible for reporting this to the Office of the Registrar and failure to do so may negatively affect their ability to graduate.
- A minimum of 120 semester hours, along with all other requirements for a degree, is required to graduate.
- The honors designation is calculated twice: once for the commencement ceremony; and again at the end of the final semester for the official designation. The complete Honors Policy is located on the Commencement website under the Students/Candidates tab.
In accordance with the Family Education Rights and Privacy Act (FERPA), you must give the Office of the Registrar permission to discuss and provide you with information regarding your graduation status over the phone. You can give us permission by initialing the appropriate box on the graduation application. If you do not initial the appropriate box, we will not be able to provide you with information over the phone.
Graduation policies for Graduate students are listed in the Graduate Catalog
Students who are within 12 credit hours of graduating and plan to graduate during the Summer semester are allowed to walk in the Spring ceremony by submitting a “Walk-Only” form.
Holds
Various departments place holds on a student's record that prevents the student from registering for classes, ordering official transcripts, or even prevent awarding a degree.
HoldsRegistration & Waitlist
Below are frequently asked questions, to better explain our registration and waitlist process. If you have any questions that were not answered within the information provided, please contact the Office of the Registrar by telephone at 303-556-3991, or by email at [email protected].
The Office of the Registrar is located in the Jordan Student Success Building, and is open Monday through Friday from 8 a.m. to 5 p.m.
View the Registration Guide page for how-to instructions to register for courses, as well as frequently asked questions.
Students will need to contact the department that offers the course for permission to enroll.
- Students will be able to add themselves until the self add-deadline. For specific deadlines, please refer to the Academic Calendar. The waitlist may be available through the first week of class, but this availability varies by department. Students on a waitlist should check with the appropriate department regarding specific waitlist policies. Students will not be charged tuition if they are on a waitlist.
You may see where you are on the waitlist for a specific section through your schedule in your Student Hub. Go to the “My Profile” button, select the menu (four squares) in the top left corner, student, registration, view registration information.
At 11:59 p.m. on the self-add deadline date, the remaining students on the waitlist will be removed and notified via email. Students may contact the department that offers the course for possible late enrollment permission.
Students can enroll via their Student Hub through the self-add deadline, which is calculated as 6% of the course duration (excluding Final Exam Week) for full-term courses, as long as they meet the prerequisites and other registration requirements. Please refer to Part of Term Chart, located underneath the “Class Scheduling Forms” dropdown, for dates for all parts of term. Please note that some departments may not allow registration within the first week of the semester.
A course waitlist allows students an opportunity to get into a class that is full but could have space become available before the course begins. The waitlist will record the time and date that the student placed his/her name on the waitlist and students will be notified via student email of open spaces in that order. Not all courses have a waitlist.
Follow the Registration Guide to register for classes.
When a class is full, select the option for waitlist and submit.
Waitlist Procedures
Once you are waitlisted for a course, remember to check your email regularly. The computer system continues to monitor waitlist openings until the first class meeting. When an opening occurs, the first person on the waiting list is sent an email allowing that student to register for the open seat within 24 hours, provided there are no holds, prerequisite issues or other blocks that would not allow you to register. Please remember:
- Check your msudenver.edu email account regularly while you are on waitlist
- You will have 24 hours from the date and time of the automatically-generated email notice to register yourself for the course
- If you do not register yourself within the time allotted, you will be dropped from the waitlist
No, you are not automatically registered for a class. You are notified via your student email account that a seat is available in a specific section. The email also gives a deadline by which you must register for the section or be dropped from the waitlist for that section. You are given 24 hours from the time of notification to register for the class. Please pay close attention to your MSU Denver student email.
Yes, students can register for more than one waitlist; however, you cannot place yourself on the waitlist for multiple sections of the same course.
Part of Term (Start Dates of Classes)
A part of term is a date range within the academic semester (Fall or Spring), in which a course is scheduled to occur. All courses using a part of term, must be scheduled so that their start/end date fall within the part of term.
Go to the Student Hub, under “Web Services”, click on “Student Profile (Self-Service Banner)”.
Once in Student Profile, Click on “Student Detail Schedule”.
A new window will appear with your Student Detail Schedule. On this page, you can make note of the date range of your classes, as well as the drop and withdraw dates.
You can easily see that part of term a class is before you register. When you find a class you would like to take, adjust the columns to make the “Meeting Times” column more visible.
In this section, you will not only be able to see the days and times, but also the dates that classes start.
In addition, if you click on the title of the class, you can then click on the “Instructor/Meeting Times” to view the part of term, instructor, and times.
Reverse Transfer
Degree Within Reach: Colorado's Reverse Transfer Program
You’ve done the work, you deserve the credit! The research is clear: a degree boosts earning potential and career opportunities.
Degree within Reach is a process that allows students who have transferred from a Colorado community college to MSU Denver to combine credits from both institutions and apply them towards an associate’s degree.
If you are a transfer student, this means you can earn the associate’s degree you started at your community college while still working toward your bachelor’s degree with no consequences or impact on your current academic standing, progress toward your bachelor’s, or financial aid.
- MSU Denver will contact students who may be eligible for this great opportunity.
- You may be eligible for a reverse transfer if:
- You have completed 15 credit hours at a community college in Colorado;
- You have a minimum of 70 credit hours, including coursework at MSU Denver;
- You transferred to that four-year institution since Summer 2012;
- Your completed credit hours meet the requirements for an Associate of Arts, Associate of Science, or Associate of General Studies, to be determined via a degree audit;
- You have not requested that your data be withheld at either institution;
- You have not already received an associate’s or bachelor’s degree.
- You may be eligible for a reverse transfer if:
- Interested students will need to opt into the program; these students agree for their credit information to be sent to their former community college.
- Students will then be contacted by their former community college to either grant the degree or inform students of how many more credits are required.
- Learn more about CDHE Reverse Transfer!
- If you have questions about this process, please contact: [email protected]
Transfer Credit Evaluation & Guidelines
If you have been admitted to MSU Denver, you can find resources to help you navigate the transfer process here.
Transfer Credit Evaluation & Guidelines