Current Business Students

I have a Registration Hold on my account that is preventing me from withdrawing.

You must contact the office responsible for putting the hold on your account to temporarily lift it so you can withdraw.  For example, if you have a Balance Due hold, you will reach out to the Bursar’s Office so they can temporarily lift the hold so you can withdraw from the class. If you have an Immunization Hold, you must reach out to the Health Center.

You will have a limited period (usually 12 to 24 hours) to drop your class after a hold has been temporarily lifted.    

You should also take necessary steps to get the hold permanently removed so you can register for classes your next semester.

You can find the list of holds and the responsible offices with their contact information on the Registrar’s website Registrar’s – Holds information.

Academic Advisors can only clear General Studies holds.  If you have a General Studies Hold, please schedule a Navigate360 appointment with your Academic Advisor to come up with a plan to complete your missing English, Oral Comm, or Quantitative Literacy (Math) requirement(s).

I missed the withdraw deadline, can I still withdraw?

No, unless there are extenuating circumstances which prevented you from meeting the withdraw deadline.  If there were extenuating circumstances (death in the family, hospitalization, mental health care, etc.), you may be eligible for an Administrative Withdraw (AW).  Learn about Administrative Withdrawal or speak with your Academic Advisor.

No, you will not receive a refund for withdrawing from classes.  The only time you are eligible for refunds is if you drop your class ahead of the 100% or 50% refund deadlines.

If you have extenuating circumstances that prevented you from being successful in your classes (incarceration, hospitalization, death in the immediate family), you may be eligible for a Tuition and Fees Appeal.  You can learn about the TFA process on the Bursar’s website or by talking to the Bursar’s Office or your Academic Advisor.

The withdraw deadline is tonight and I am running into technical or other issues preventing me from withdrawing, what do I do? 

If it is during regular hours (8 am to 5 pm), call the Registrar’s Office at (303) 556-3991 for immediate assistance.

If it is after hours, email the Registrar’s Office at [email protected] BEFORE the deadline and explain that you weren’t able to withdraw because of a hold, technical issue, couldn’t connect with your advisor, etc.,.  You must demonstrate you tried to withdraw from your class BEFORE the deadline or the Registrar’s Office will not be able to assist you.

I’m a Veteran or Active-Duty Military Student, should I withdraw from my class?

You should not withdraw from a class without speaking to the Veteran and Military Support Office first.  You could end up owing money back if you fall below full-time status.

You may file a reinstatement appeal if you believe you were participating in the class and/or were dropped by accident.  If you were not participating in the class, you can file an appeal, but it will be denied if you did not meet the participation conditions.

The Registrar’s drop notification email to students also includes a link to the reinstatement appeal form.  Make sure you check your MSU Denver email as well as your junk email (depending on your settings) for it.  You can also find the reinstatement appeal at Reinstatement Request Form.  If you are having trouble accessing the form, you need to contact the Registrar’s Office immediately.

You have a very short period to file your appeal (48 Business hours). If you miss the appeal deadline, you missed your opportunity to be reinstated.

If your appeal is successful and you are reinstated into the class, there should be no impact on your tuition and fees.  If you have any questions or concerns about your billing statement, direct them to the Bursar’s Office.

You will be issued a 50% refund for the class.  You can contact the Office of the Bursar at 303-615-0070 or [email protected] to learn how and when your refund will be made available to you.

If there was an extenuating circumstance (hospitalization, accident, etc.,) preventing you from participating in your class that you were dropped from, you should file a Tuition and Fees Appeal (TFA) for the remaining 50%.

You can find information and procedures for applying for a TFA on the Bursar’s website at https://www.msudenver.edu/bursar/forms/tuition-and-fees-appeal/.

If you are not now full-time status because you were dropped from a class or classes, your Financial Aid and Military Benefits will most likely be impacted. 

Your academic advisor does not have access to your financial aid records so you should reach out to the Financial Aid Office at 303-556-8593 or go in-person to JSSB Suite 130 with questions.  Military/Veterans should contact the VA Office.

What do I do in my reinstatement appeal is denied?

If you feel you are being unfairly treated, you can reach out to the Department Chair of the instructor who dropped you.  For example, if this was a Marketing class, you should reach out to the Marketing Department Chair for assistance.  If this was an Accounting class, you can reach out to the Accounting Chair.  You can find the Academic Department contact information here: https://www.msudenver.edu/a-to-z/.

Non-participation issues are between you, your instructor, the Department Chair and the Office of the Registrar.  Your academic advisor is not part of the appeal process.

While we can provide advice and offer student support resources, we can’t fill out the reinstatement form or get you back into your class.

If you have instructor permission and submit a late enrollment form and the FRA, you can still add full semester classes after Census.

You can also register for late start classes—these are part-term classes that haven’t started.  You can find late start courses on the Registrar’s website.  Part-term classes may have different 100%, 50%, and withdraw dates so review your “My Class Schedule” on your Student Hub (under course info) to find them.

If you are using Financial Aid, they will generally not pay for classes that you register for after census. If you have FASFA/CASFA questions, please direct them to the Office of Financial Aid and Scholarship.