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Your billing questions answered
Currently, all registered students will receive their bills through the online student portal (Student Hub) only. To access and retrieve your billing statement, go to the Student Hub, click on the “Pay Tuition” button and log in. This will take you to your Cashnet payment portal. Click on the “View” link next to the most recent billing statement to view your bill.
We also offer a real-time account transaction summary in between the billing cycles. To access the Account Summary by Term, follow these steps:
Students will receive a monthly notification to their student email, reminding them to check their billing statement. We may also contact students via phone or a text message with a courteous reminder about the upcoming payment deadline for the most recent billing cycle.
Balance Due Hold is assessed on the student’s account if the balance owed is considered delinquent. The hold will prevent the release of official transcripts, diplomas, and will not allow students to register until the balance is paid below a certain amount (usually $200).
To resolve the Balance Due Hold on your account you must pay your account down to the set amount (usually $2000.00), stated in our Bursar Holds section on the Financial Literacy page.
NOTE: Due to COVID-19, the Balance Due Hold threshold has been increased to $2000.00 for Spring 2020, Summer 2020, and Fall 2020 semesters.
Full payment of tuition and fees is due by the payment deadline, however, you may also choose to make enroll in a Payment Plan through your student payment portal (Cashnet).
If you do not pay in full by the payment deadline, you may be subject to monthly service charges (4% initial service charge, and 1.5% every month thereafter, until paid in full – see more information on our Important Dates guide). Enrolling in a Payment Plan will help you avoid the first 4% service charge.
Please refer to the Financial Literacy page for the current payment deadline date. Students who pay their balance in full by the payment deadline are not going to receive service charges as long as there are no changes to registration after the fact.
YOU ARE RESPONSIBLE FOR DROPPING YOUR CLASSES IF YOU DO NOT ATTEND THEM. CHOOSING NOT TO ATTEND A CLASS DOES NOT MEAN THAT YOU WILL BE AUTOMATICALLY DROPPED FROM THAT CLASS. YOU MUST OFFICIALLY DROP YOUR CLASSES THROUGH YOUR STUDENT HUB, OR YOU WILL BE ASSESSED FULL TUITION AND FEES.
If you have a direct deposit set up on your student account, you will receive your refund within 24 – 48 hours (may take longer during weekends). If you are not yet enrolled in Direct Deposit, please follow the instructions on Cashier’s Policies and Forms web-page.
Checks are no longer issued from The Office of the Cashier. Checks will be mailed the week before classes start according to the Financial Aid disbursement schedule. After classes start, checks will only be mailed once per week on Thursday.
Please make sure that your address is updated and current with the Office of the Registrar to ensure that your check is mailed to the correct address.
All of the fees charged on your billing statement are mandatory. Please refer to the Tuition Tables on the Tuition and Fees page. Here you will find an explanation of all of the fees and what they are used for.
You may charge up to $750 of books and supplies to your tuition bill.
For more details click the following link:
For information regarding the College Opportunity Fund Stipend (COF), please visit the COF web page. You will be able to find information about the application process, as well as how to authorize your stipend.
MSU Denver only requires you to pay for tuition and fees by the payment deadline to avoid service charges. While you are working on your Health Insurance Waiver, you can omit the charge, and pay the rest of your balance by the payment deadline to avoid service charges. If you need help figuring out what is due, feel free to call our office for the current balance.
Once a delinquent account is sent to collections, your account at MSU Denver will be placed on a Collection Hold (CO Hold). You will no longer be able to pay or set up a payment plan with MSU Denver until the balance is resolved through the collection agency.
A collections agency will start contacting you to collect your delinquent balance. An additional collection fee will be added to your account. In addition to that, your delinquent debt may be reported to a credit bureau, affecting your credit score.
MSU Denver also partners with the Colorado Department of Revenue and any account in collections (even if on a payment plan with a collections agency) will be subject to a tax refund intercept.
Find out more about payment plans
Answer: MSU Denver is offering students a convenient installment payment plan for all eligible students. For a small enrollment fee of $35.00, the payment plan at MSU Denver will divide your total tuition and fees for a semester into several equal payments. The payment plan will vary from a minimum of 2 months or more, depending on when you enroll. The earlier you enroll, the more time you will have to pay for your tuition, and the smaller your payments are going to be.
Answer: No, the enrollment fee is charged for every payment plan you enroll in (typically you will only be allowed to enroll into one payment plan per semester). The fee is non-refundable, even if you later decide to withdraw or default on the payment plan.
Answer: Payment plans will usually be available two months prior to the semester Census Date. You must enroll by the closing date to be eligible for a payment plan.
Answer: All current students are qualified to enroll in a payment plan online for the current semester if they have satisfied all past due financial obligations. Students who do not qualify to enroll into a payment plan online:
Answer: If you are eligible, follow these steps:
Answer: Absolutely! You will be encouraged to set up convenient automatic payments during the process of enrolling into a payment plan. If enrolling in an automatic payment plan, payments will be automatically deducted from your designated checking, savings or credit card on the posted due date in accordance with the Auto Pay Authorization that you provide. If you didn’t have a chance to set up automatic payments during the time of enrolling into a payment plan, you will still have a chance to set it up later.
Answer: You may withdraw your authorization and cancel deductions for automatic payments at any time by logging into the student payment portal and follow these steps:
Please refer to AutoPay Authorization for more information about autopay.
Answer: If any installment payment is not received within 15 calendar days after its due date, you will be assessed a late fee of $10.00. Please note that declined attempts for credit card or ACH charges or returned checks may result in late fees if the payments are not received by the due date. Fees for insufficient or uncollected funds (returned items or paid items) will be charged in the amount of $25.00. These fees are assessed when you make a payment above what is available in your designated financial account.
Answer: You have the right to cancel the payment plan, without penalty, at any time. If you choose to cancel, all amounts owed to Metropolitan State University of Denver will be due immediately per the published deadlines for the semester. If those deadlines have passed, payment in full is due immediately. Please contact the Office of the Bursar for further information on how to cancel your plan.
Find out more about the Bookstore Charge Program
If you charge books and/or supplies towards your tuition, you will pay back MSU Denver. It will appear as an item on your tuition bill. Payments on the bookstore charges are due in conjunction with your tuition and fees.
Payments on the bookstore charges are due in conjunction with your tuition and fees. If you have a Balance Due Hold on your account, it means that your balance is past due. Please refer to the Important Dates link for more information, relevant to the current semester.
Accounts with past due balances at the conclusion of a semester are considered delinquent.
No. Any MSU Denver student taking one or more credits for the current semester may participate.
Yes. You can make the purchase online at Tivoli Station Bookstore You may buy, rent, or even purchase a digital copy of the book (if available).
Students enrolled in one or more credit hours are eligible.
Students with a financial hold(s) will not be able to participate in this program. See how to resolve your financial holds here.
No, but you must present your student ID to purchase or rent books in-store or online.
Yes, but you are responsible for paying for the charges before the semester ends.
Educational institutions are required to file a Form 1098-T, Tuition Statement, with the IRS and to provide a copy of the form to the student, for each enrolled student for whom there is a reportable transaction. A reportable transaction includes payments received or refunds made for tuition and related expenses.
All forms of Payments towards Qualified Educational Expenses including: loans, grants, scholarships, COF, third party and self-payments, including 529 plans.
Student Loans are treated as a self-payment, much the same way as credit card payments. While they are reported as a payment in Box 1, they will NOT be reported in Box 5 with other forms of financial aid, COF, and third-party payments.
No, you do not receive credit on the 1098-T form for prior calendar year term payments made in the current term.
Yes, a payment for a future term will appear in the calendar year in which it is paid for. For example, if you pay for Spring 2019 on November 28, 2018, it will appear on your 2018 1098-T as long as there are charges to go against it.
No, any fees related to living expenses or finance charges are not considered reportable. These include:
Health Services Fee
Phoenix Center Fee
Mental Health Fee
Any service charges, application fees or collection fees.
If you have questions on how to file your taxes, please contact a tax professional as we are not allowed to give tax advice.