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Reflection is a cornerstone of Community-Engaged Learning (CEL). It transforms hands-on experience into meaningful learning by helping students make sense of what they’ve done, seen, and felt in relation to course content, social issues, and their personal development.
As Bringle and Hatcher (1997) describe it, reflection is the “intentional consideration of an experience in light of particular learning objectives” (p. 153). Done well, it deepens academic understanding, encourages civic and ethical awareness, and helps students move from surface-level reactions to more critical, systemic thinking.
“Reflection is the process of analyzing, reconsidering, and questioning one’s experiences within a broad context of issues and content knowledge.”
— Jacoby, Service-Learning Essentials (2014, p. 26)
Kolb’s Experiential Learning Cycle
Encourages a recursive process: Concrete Experience → Reflective Observation → Abstract Conceptualization → Active Experimentation.
The Lens Model (Cone & Harris, 1996)
Encourages students to view experiences through three lenses: academic content, personal values, and civic engagement.
The 4 C’s of Reflection (Eyler, Giles, & Schmiede, 1996)
Effective reflection is:
The DEAL Model (Ash & Clayton, 2009)
A structured framework guiding students to:
Critical reflection—the “active, persistent, and careful consideration of any belief or supposed form of knowledge in the light of the grounds that support it and the further conclusions to which it tends” (Dewey, 1933, p. 9)—is essential for CEL to achieve its transformative potential.
Without it, community engagement risks becoming a superficial activity, where students might unintentionally reinforce stereotypes or oversimplify complex social realities. Thoughtful reflection fosters ethical awareness, challenges assumptions, and encourages systemic thinking.
For a comprehensive guide to designing and supporting critical reflection, we recommend Chapter 2 of Service-Learning Essentials: Understanding & Facilitating Critical Reflection by Barbara Jacoby (2015). Critical reflection helps students:
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