Online Course Proctoring

This exam reservation and scheduling system is for online courses that allow or require students to complete class exams in a place-based proctoring environment. These exams will be proctored in Tivoli Room 347. Faculty will inform students if class exams require proctoring using this service. Please review the directions and policies listed below.

During Fall semester 2026 Testing Services will offer appointment start times Monday through Friday between 930am and 3pm. Additional late hours will be available on Tuesdays and Wednesdays beginning September 8. Saturday hours will be available starting September 12.

Students may schedule appointments for online class exams using the link below.

• Faculty will contact students as soon as an exam is available to schedule. Follow the link provided by your instructor to directly access the reservation system and schedule an exam appointment.
• Students may also access the exam reservation system by logging into Student Profile (Self-Service Banner) from the Student Hub. Then, click the four square icon in the top left corner, click “students” then click “Online Course Test Reservations.”

Important policies and procedures for place-based online class testing:

• Testing Services requires all students to schedule appointments for their place-based tests for online courses.
• Students should arrive at their scheduled time to Tivoli Student Union Room 347 with appropriate testing materials and a photo ID. Students without a valid picture ID may not take an exam. Please bring your physical ID, a picture of an ID is not acceptable.
• No children are permitted in the testing rooms. Students may not leave children unattended in the Testing Services lobby.
• Testing Services will not collect any additional course materials, including homework, from students.
• Appointment times available according to predetermined time blocks. Some time blocks may fill quickly, so avoid missing out on your preferred test time by scheduling an appointment as soon as you receive your exam notification.
• Students must arrive on time for scheduled appointments or run the risk of having to reschedule or possible cancellation. Testing Services may deny seating to students who fail to arrive at their scheduled appointment time.
• It is a student’s responsibility to communicate with their professor regarding test aids (such as scantrons & calculators), deadlines, and required test materials.
• All tests are administered according to instructions provided by the faculty.
• No personal belongings such as hats, coats, food, drinks, mobile phones, purses or backpacks allowed at your seat while testing.
• Upon arrival students will place all personal belongings in a locker. MSU Denver is not responsible for lost or stolen items.
• All electronic or web-enabled devices such as a smart phones, smart watches, smart rings, tablets, wearable computers or devices including glasses, cameras, microphones, etc. are strictly forbidden during an exam. Failure to follow testing procedures, or engaging in any type of misconduct may result in dismissal from the Testing Services office.

If you have additional questions relating to testing policies or procedures, please call Testing Services at: 303-615-1700

The Online Class proctoring service (formerly known as “mostly online” testing) is available to offer place-based, in-person testing for online courses.

MSU Denver faculty teaching online listed courses may use this service:

• For paper/pencil exams used in online courses that require student attendance at a place-based, in-person proctoring location. Students may test at MSU Denver’s Office of Testing Services for these exams. Note that faculty must also allow students to test at alternative place-based proctoring locations. Students unable to report to MSU Denver for a place-based exam from an online course must locate a proctoring service in their area; faculty will then correspond with that external proctoring service regarding exam details.
• For students that, for whatever reason, are unwilling to complete an online exam using the virtual proctoring service provided within the online course (usually Canvas/ProctorU). In these cases faculty may offer the student an alternative option to test at the MSU Denver office of Testing Services. Upon request the place-based alternative exam will be made available to all students in the class.

POLICIES AND PROCEDURES FOR PLACE BASED ONLINE COURSE PROCTORING EXAM SERVICE

The Testing Center is located in the Tivoli Building, Room 347. For additional questions, call 303-615-1700. This proctoring service for online courses provides a strictly controlled environment for examination proctoring. Only online courses at MSU Denver may utilize this service.

• Exam request forms and other faculty information for the online class proctoring service are available via a private Sharepoint site – please contact Russell Reynolds in Testing Services for faculty access to this site.
• The Testing Center only administers secure exams in strictly controlled setting. Exams should be closed book, closed note, high-stakes classroom exams with no outside resources available during the exam. Access to internet, phones, any electronic devices, textbooks, notebooks, application software (word or excel) are not allowed. Include any reference material, such as formulas or tables, within the exam. All materials used during an exam will be kept and returned to faculty upon conclusion of the exam.
• Set up only one exam at a time for each course, Testing Services does not allow overlapping exam dates for a course. Maximum exam timing is two hours per exam.