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Brief Description
Approved By: MSU Denver President
Purpose: This statement delineates the principles underlying the student complaint policy and outlines the processes to be followed by students who have a complaint.
Scope: The Student Complaint Policy provides an opportunity for students to have complaints reviewed by the University in a timely and unbiased manner to determine if there is a way to resolve the issue. This policy covers any concern or situation that a student may wish to bring forth that is not otherwise covered by another University policy.
PLEASE NOTE: The student complaint policy can also be used for any institutional complaints related to digital accessibility of MSU Denver’s website (per HB21-1110). For questions on who to contact for your specific concern, please contact the Dean of Students Office at 303-615-0220 or [email protected].
- Accident and Safety Incident Reporting
- Discrimination and Harassment Reporting
- Financial Aid SAP Appeal
- Grade Appeal
- Sexual Harassment and Misconduct Reporting
- Student Conduct Appeal
- Tuition and Fee Appeal
For information on this policy and other University policies for student issues or concerns, please visit the Complaints/Appeals section of the Dean of Students website.
Contact: Associate Dean for Student Engagement and Wellness, Dean of Students Office, 303-615-0220
Read the full policy statement, by clicking the following link:
Process Navigation & Conflict Coaching Request Form
Fill out the linked form above to contact the Dean of Students Office if you want help navigating the student complaint process (figuring out points of contact, conflict coaching to brainstorm how you want to approach a conversation, interested in a facilitated conversation, etc.).