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MSU Denver has a simple and secure method for submitting financial aid documents and forms

LiquidFiles is a secure file transfer system for point-to-point email communication. Files submitted will be shared securely with the MSU Denver Office of Financial Aid and Scholarships. LiquidFiles is fast, secure and easy to use.

Using LiquidFiles

  1. Complete and save your required forms, available by aid year in fillable format below, and any necessary documentation.
  2. Visit LiquidFiles to access the login and continue.
  3. Press the “SSO Login” without entering anything in the text box. This should prompt you to log into your MSU Denver account. If this option does not work, please enter another valid email into the entry bar and submit. This will send you a validation email that will enable you to submit your documentation.
  4. Include your MSU Student ID# on all documents and pages whether requested on forms or not.

The secure LiquidFiles process is the recommended and safest way to submit forms and documents to our office.

Student Forms

Submit Your Forms in Progress

Aerial Photo of Jordan Student Success Building, MSU Denver, Auraria Campus

Access Your Saved Forms

Pick up where you left off. Access the forms that you saved but weren’t able to submit yet. You can also access pending forms and previously submitted forms if needed.

My Saved/Pending Forms

What to Expect After Submitting A Form

This section provides general processing and response timelines for financial aid forms, documents, emails, and phone inquiries.

Important: This page does not replace the Student Hub.

Students must continue to use the Student Hub to view individual status updates, missing documents, and aid offers.

General Timelines

Under normal conditions, most requests follow these average timelines:

  • 7–10 business days for MSU Denver to receive your FAFSA and/or CASFA
  • 1–3 business days for submitted documents to appear on your student record
  • 2–3 business days for completed loan requirements to be reflected
  • 3–5 business days for a Parent PLUS or private loan to appear in our system after you apply, processing of these loans is longer

Document Processing Timelines

Processing begins once all required documents are submitted and complete.

Estimated timelines below reflect standard processing periods and may increase during peak times (March–August and the start of each academic term).

Type of Submission Estimated Processing Time
Verification documents 7-10 business days
Loan forms & requirements 7-10 business days
Financial aid adjustment requests 7-10 business days
Information release/third-party forms (housing benefits, employer forms, etc.) 7-10 business days

Submitting documents at different times may extend your total processing time.

Appeals & Special Circumstances

Appeals require additional review and supporting documentation.

Processing timelines begin after all appeal documents are complete.

Appeal Type Estimated Processing Time
Satisfactory Academic Progress (SAP) Appeal 7-10 business days
Income Adjustment 7-10 business days
Unusual Enrollment History 7-10 business days

Appeal decisions are sent to your MSU Denver email.

Student Forms Review Timeline

After submitting a form or appeal through Student Forms:

  • Review timelines are listed by request type
  • The form status will update to Complete or Rejected
  • Rejected forms must be corrected and resubmitted, which restarts the processing timeline

Following instructions carefully helps prevent delays.

Email & Phone Response Timelines

We respond as quickly as possible while reviewing a high volume of requests.

Contact Method Typical Response Time
Email 3-5 business days
Phone call/voicemail 3-5 business days
During peak periods Up to 5-7 business days

Sending multiple emails or voicemails about the same issue may slow response time.

Peak Processing Periods

Processing and response times may be longer during:

  • FAFSA season (March-August)
  • Start of each academic term

During these times, the office prioritizes time sensitive and complete requests.

How You Can Help Avoid Delays

Students can help speed up processing by:

  • Submitting all requested documents together
  • Reviewing instructions carefully before submitting
  • Ensuring FAFSA information matches university records
  • Monitoring MSU Denver email regularly
  • Waiting until posted timelines have passed before following up

When to Contact Financial Aid

Please contact the Office of Financial Aid and Scholarships only if:

  • The published processing timeline has passed, and
  • There has been no update in the Student Hub

When contacting us, include:

  • Your MSU Denver Student ID
  • the type of document or request
  • The date it was submitted

Scholarship Processing Times

Scholarship processing times vary by type.

Scholarship Type Estimated Processing Time
External Scholarships 5-7 business days after the check arrives. Please confirm with the donor when the check was mailed
Foundation Awards Most are awarded by June 15. If selected, you will be notified. Students are not notified if they are not awarded.
Presidential Scholarships Awarded by May 1. Funds are limited, so meeting eligibility does not guarantee an award.

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