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DLA works with corporations, nonprofit organizations, and small and medium-sized businesses to design a customized professional development program as needed.
Program Title: Elevate: Building High-Performance Teams in Hospitality
Course Overview: Join us for an immersive journey into the art of team building within the dynamic hospitality and tourism sector. Elevate is a comprehensive program designed to equip industry professionals with the strategies and insights needed to cultivate and sustain high-performing teams in today’s competitive landscape.
Program Duration: This program requires 8 hours. It could be done in one day as a bootcamp/retreat or over 2 – 4 weeks.
Key Learning Outcomes: Upon successful completion of the course, participants will be able to:
- Strategic Leadership: Understand the unique challenges and opportunities in leading hospitality teams.
- Team Dynamics: Explore effective team structures, communication techniques, and conflict resolution strategies.
- Guest-Centric Focus: Learn to align team goals with exceptional guest experiences.
- Performance Optimization: Implement techniques to enhance productivity and operational efficiency.
- Adaptability & Resilience: Develop skills to navigate industry disruptions and evolving demands.
Who Will Benefit from the Program: This course is ideal for a wide range of professionals, including but not limited to:
- Hospitality Managers and Supervisors
- Team Leaders and Department Heads
- Aspiring Hospitality Leaders
- Human Resources Professionals
- Entrepreneurs and Small Business Owners
- Hospitality Consultants and Educators
- Industry Professionals Seeking Career Growth
This program is tailored to benefit a diverse range of professionals within the hospitality and tourism sector who are committed to fostering high-performance teams and driving excellence in guest experience and operational efficiency. The content is structured to be relevant and applicable across various roles and levels within the industry.
For more information, click the following link https://msudenver.qualtrics.com/jfe/form/SV_6zKF3zH1Eg0ACuq
Program Title: Cultivate: Nurturing Organizational Culture and Change in Hospitality
Course Overview: Discover the keys to fostering a thriving organizational culture and navigating successful change initiatives within the dynamic world of hospitality and tourism. Cultivate is a transformative program designed to empower industry professionals with the insights and strategies needed to drive positive cultural shifts and adapt to evolving market demands.
Program Duration: This program requires 8 hours. This program requires 8 hours. It could be done in one day as a bootcamp/retreat or over 2 – 4 weeks.
Key Learning Outcomes: Upon successful completion of the course, participants will be able to:
- Understand Organizational Culture: Explore the fundamentals of organizational culture and its impact on guest experience, employee engagement, and business performance.
- Conduct Cultural Assessment & Diagnosis: Learn how to assess and diagnose existing organizational culture to identify strengths, challenges, and areas for improvement.
- Drive Cultural Change: Develop strategies to lead and implement meaningful cultural transformations aligned with business objectives.
- Change Management Techniques: Acquire tools and frameworks for effectively managing change initiatives, including stakeholder engagement, communication strategies, and overcoming resistance.
- Foster Sustainability & Adaptability: Explore strategies for fostering a culture of continuous improvement, innovation, and resilience in response to industry trends and challenges.
Who Will Benefit from the Program: This course is ideal for a wide range of professionals, including but not limited to:
- Hospitality Managers and Supervisors
- Hospitality Executives and Senior Managers
- Human Resources (HR) Professionals
- Department Heads and Team Leaders
- Change Agents and Organizational Development Specialists
- Entrepreneurs and Small Business Owners
- Industry Consultants and Advisors
- Aspiring Leaders and Emerging Professionals
- Educators and Researchers
Program Format: The program offers a blend of in-person workshops, virtual sessions, and self-paced learning modules to accommodate busy schedules and varied learning preferences providing opportunities for deep exploration of concepts and practical application within participants’ own organizations.
Outcome: Upon completion, participants will possess the knowledge, skills, and strategies to cultivate a resilient and adaptive organizational culture that fosters employee engagement, innovation, and sustained success in the hospitality and tourism industry.The program’s content and format cater to both experienced leaders and emerging professionals seeking to excel in their careers and make a positive impact within their organizations.
For more information, click the following link https://msudenver.qualtrics.com/jfe/form/SV_6zKF3zH1Eg0ACuq
The above programs are a few examples of what we can customize for your organization. The DLA customized professional development initiative is to develop hospitality and tourism industry associates’ knowledge, skills, and abilities across various relevant topics. The School of Hospitality is the largest hospitality program in Colorado. Faculty members in the School of Hospitality have 150+ years of combined experience in hospitality, tourism, and leadership. The DLA extends the offerings of the School of Hospitality by creating and delivering customized professional development for diverse groups of industry professionals.