LATEST UPDATES ON FALL 2021 PLANNING, VACCINES, COVID-19 TESTING AND MORE LATEST UPDATES ON FALL 2021 PLANNING, VACCINES, COVID-19 TESTING AND MORE
MSU Denver

Your Credentials

Your First Login

You are provided an MSU Denver NetID and initial password when you join the University. Your NetID permits secure access to a variety of applications and services. To look up your NetID and initial password, go to My First Login and follow the step-by-step instructions.

Employee ID Number (a.k.a. 900 number)

Your Employee ID number will be given to you by Human Resources. This number will be required for all transactions with the University.

Manage Your Account

Strong Password Tips

Think of passwords like the locks you use to secure your valuables: Stronger is better! Your passwords should be:
1. At least 10 characters long
2. A combination of letters, numbers, and symbols
3. Changed at least every 120 days
4. Secret (don’t share them with anyone!)

Password Reset and Account Recovery

Your NetID password can be changed through Office 365 at any time. Be sure you set up account recovery options so you can get back in if you forget your password. Please see the How do I change my NetID password? article for step-by-step instructions.

Multi-Factor Authentication

All MSU Denver Email (Office 365) accounts are configured with multi-factor authentication for added security. Multiple notification options are available, including mobile push notifications. Please see the What is Multi-Factor-Authentication (MFA)? article for more information, including step-by-step instructions for setting up or updating your secondary authentication factors.

Get Connected

Email

To access your MSU Denver email account and Office 365 apps, go to msudenver.edu/facstaff, click the Email (Office 365) link, and log in using your NetID and NetID password.

Wireless Network Access

Find out about the fast, secure “MSUDenver” wireless network and the open “MSUDenver-Guest” network by reading the What are MSU Denver’s Wi-Fi networks? article.

VPN

Faculty and staff who need to access campus network resources from remote locations can request access to the GlobalProtect VPN solution. For more information, please see the What is GlobalProtect? article.

Resources

Faculty & Staff Hub

The Faculty & Staff Hub at msudenver.edu/facstaff provides a central place where you can access Email, Self-Service Banner, and Canvas, along with links that allow you to connect with organizations, information, services and other helpful resources.

Canvas

Canvas is MSU Denver’s learning management system used for online and many face-to-face courses. Go to msudenver.edu/facstaff, click the Canvas link, and log in using your NetID and NetID password. For training and other resources, go to msudenver.edu/canvas.

Banner & Other Systems

Banner is the comprehensive software solution that MSU Denver uses to support numerous aspects of institutional management. For information about your accounts for Banner and other systems, visit User Accounts & Access.

Security

Security Awareness

To learn about your role in information security and protecting the MSU Denver community from security threats, please see the General Security Tips article.

Avoiding Phishing Scams

Be aware of possible phishing emails that are sent intentionally to steal your personal information, money, or identity! Get information on how to detect and avoid phishing at the ITS website, and forward any suspicious emails you receive to [email protected].

Free Stuff

Office 365

As an MSU Denver employee, you receive five FREE copies of Microsoft Office for your personal use and can access online versions of many of these apps through the Office 365 web portal. Please see the How do I download Office 365 applications on my personal computer? article for download information.

Laptop Checkout

Laptops are available for checkout temporary use. If you or your students need a laptop for a project or presentation, visit one of the ITS Service Desk locations listed on the ITS Client Portal homepage.

Lab Technology Know-Hows

1. Associate your MSU Denver ID Card with a Ricoh Printer in an MSU Denver Computer Lab. Check the instructions on the ITS Knowledgebase or contact the Service Desk if you need help.
2. Log Off / Sign Out of your MSU Denver Computer Lab computer when you finish using it. Make sure you log in before you start working; don’t use the last person’s account if they forgot to log out.
3. Save Your Work to a USB drive, OneDrive, or other personal data storage. Files are not permanently saved on MSU Denver Computer Lab machines.
4. Print from Your Own Device using Web Print. Go to print.msudenver.edu then click “Web Print.”
5. Don’t forget to Take Your Belongings (USB drives, headphones, cellphone, backpack, etc.) when you leave. Any lost items will be taken to the nearest campus police station, ITS Service Desk location, or the Tivoli bookstore.

Computer Labs

MSU Denver has numerous student computer labs for your computing and printing needs. Please see What are the MSU Denver Student Labs? for lab hours and locations.

Virtual Lab

Some software can be streamed to students’ personal computers through the Virtual Lab environment. Please check the What is the Citrix Virtual Lab Environment? article for more information, including a list of available software and instructions on how to access the Virtual Lab.

Visit

Feel free to stop by our Service Desk location for one-on-one assistance.

ITS provides walk-in support in our West Classroom office (WC 243).

Check the ITS Service Desk Hours

Call

Contact the ITS Service Desk at 303-352-7548 if you need assistance. We’re available 24/7 for your convenience, so feel free to call us anytime!

Click

Visit the ITS Client Portal to access the services provided by ITS, including ticketing, knowledge base, project management, and more!