Department of Human Services and Counseling

The MSU Counseling Center is a resource that offers support for a variety of mental health and emotional issues. Making time for self-care along with balancing the stresses of college life can be difficult but at the same time very important. The Counseling Center offers a variety of tools and resources to improve mental health and help cope with the stressors of everyday life.

Website: http://www.msudenver.edu/counsel
Office: 303-615-9988

For mental-health related concerns call 303-615-9902.

For the 24/7 Crisis and Victim Assistance Line call 303-615-9911.

The College of Health and Applied Sciences Advising website has a wealth of information on

– Important Dates
– Student Employment Link
– How to Register for Class
– Links to Financial Aid, Registrar, Transfer Services, Tutoring Center, and many others
– General Studies Information
– Academic Hold Information

… and more!

College of Health and Applied Sciences Advising

The Student Care Center provides holistic, non-clinical case management support to MSU Denver Students who are facing challenging life circumstances that may prevent them from otherwise pursuing their educational goal.
Services Offered:
Non-Clinical Case Management
Roadrunner Food Pantry
Student Emergency Retention Fund
Single Stop Public Benefits Screener

Student Care Center

Attendance during the first week of class is required. The first week of each semester is the time when course expectations are clearly defined, a culture of learning and communication is established, and relevant course content is covered. If you know you will miss the first day of class in advance of the first week of the semester, contact the instructor to discuss your situation. If you miss the first day for an emergency or illness, it is your responsibility to contact the instructor as quickly as possible.

Due to the interactive nature of the human services class, attendance throughout the semester is critical to the learning process and to student success. Students who miss one quarter of a course will automatically fail. For a full semester course that meets once a week, one quarter is four class periods.

Students are responsible for full knowledge of the provisions and regulations pertaining to all aspects of their attendance at MSU Denver, and should familiarize themselves with the policies found in the MSU Denver Catalog.

Given the nature of the field of Human Services, there is a possibility that you may have a faculty member for one of your Human Services classes who you have worked with in a helping relationship.  As a mental health based discipline, we encourage our students and faculty to avoid the confusion that may be caused by a dual relationship of this nature.  The relationship between a therapist and a client is quite different than the relationship between a faculty member and a student.  Our concern is that prior therapeutic relationship issues may be triggered, such as transference or counter-transference, which may impact the class experience.  In order to support appropriate boundaries for both students and faculty members, we encourage students to consider taking another section of a particular class and/or another class in order to avoid a dual relationship.  If you need assistance in switching classes based on a dual relationship, please contact the chairperson for assistance. If you decide to stay in the class, we encourage you to have an open and frank conversation with your instructor about the distinctions between a teacher/student relationship and a helper/client relationship. In some cases, the instructor may not be comfortable with having a student in her/his class who s/he has worked with or is currently working with in a helping context. This type of situation will be facilitated on a case-by-case basis and may involve moving the student to another course. Instructors should keep the chair informed (without violating confidentiality) when there is a potential dual relationship in a classroom setting.

Students should be aware that any kind of withdrawal can have a negative impact on some types of financial aid and scholarships, as well as Grade Point Average (GPA) and more. Find further information here: https://www.msudenver.edu/registrar/frequently-asked-questions/

Deadlines differ proportionally for courses offered during part of a semester, including late-start and weekend courses. Students should refer to the Student Detail Schedule via the Student Hub to review drop and withdrawal deadlines for individual courses. When a student withdraws from a course, no academic credit is awarded. The course remains on the student’s academic record with a “W” notation and counts toward the student’s attempted hours. The course is not calculated in the student’s GPA or quality points. Students who withdraw from a course are responsible for the full tuition and fees for that course. After the withdrawal deadline, students may not withdraw from a course and will be assigned the grade earned based on the course syllabus. A student-initiated withdrawal will appear as an “F” on the student’s academic record in any case of academic misconduct resulting in a permanent “F”.

As students, faculty, staff and administrators of Metropolitan State University of Denver, it is our responsibility to uphold and maintain an academic environment that furthers scholarly inquiry, creative activity and the application of knowledge. We will not tolerate academic dishonesty.  We will demonstrate honesty and integrity in all activities related to our learning and scholarship. We will not plagiarize, fabricate information or data, cheat on tests or exams, steal academic material, or submit work to more than one class without full disclosure.

For further information see the Academic Integrity information in the Academic catalog.

Electronic communication (i.e., email and personal portal announcements) is a rapid, efficient and cost-effective form of communication. Consequently, reliance on electronic communication is expanding among students, faculty, staff and administration at MSU Denver. Because of this increasing reliance and acceptance of electronic communication, forms of electronic communication have become in fact the means of official communication to students, faculty and staff within MSU Denver. This policy acknowledges this fact and formally makes electronic communication an official means of communication for the University.

For more information, see the Electronic Communication policy page.

The Metropolitan State University of Denver is committed to providing an accessible and inclusive learning environment for all students, including those with disabilities.  Students with a diagnosed condition/disability which may impact their access, performance, attendance, or grades in this class should contact the Access Center, located in the Plaza Building, Suite 122, 303-615-0200.

The Access Center is the designated department responsible for coordinating accommodations and services for students with disabilities.  Students will need to provide an Accessibility Notification Letter obtained from the Access Center to their faculty to activate their accommodations.  Information pertaining to a student’s disability is treated in a confidential manner.  Further information is available by visiting the Access Center website www.msudenver.edu/access

Becoming a professional entails learning appropriate professional behavior. It will, thus, be expected that you behave as a professional in the class. Please do not use audible pagers, cell phones, or alarm watches in class. If you are late to class, please do not be disruptive to the class when entering. The Department of Human Services has a Professional Review Policy designed to support professional development for our students. See our website for the full policy.

The Incomplete (I) notation may be assigned when a student who is achieving satisfactory progress in a course and who has completed most class assignments is unable to take the final examination and/or does not complete all class assignments due to unusual circumstances, such as hospitalization or disability. Incomplete work denoted by the Incomplete “I” notation must be completed within one calendar year or earlier, at the discretion of the faculty member. If the incomplete work is not completed within one year, the “I” notation will convert to an “F.” Students must have completed at least 75% of the course work to qualify for consideration for an incomplete. The student must be passing the course in order to be granted an incomplete. The course counts toward the student’s attempted hours, does not count toward earned hours, and is not calculated in the GPA or quality points.

Determination of eligibility does not guarantee that an incomplete will be granted. Students who meet the qualifications may request an incomplete from the faculty member who is teaching the course. The decision to grant an incomplete is up to the faculty member or at the department chair’s discretion. The decision to grant an incomplete as an accommodation based on a student’s disability shall be made by the faculty member or the department chair, if the faculty member is not available, in consultation with the Director of the Access Center.
If an incomplete is granted, the student and instructor should fill out and sign an Incomplete Agreement form to clarify what the student needs to do to complete the course.

For further information see the Incomplete notation page.

The Administrative Withdrawal (AW) notation is assigned when a student requests to be withdrawn from a course due to unforeseen or extenuating circumstances beyond the student’s control. Students may withdrawal themselves online through the withdrawal deadline. Students should meet with an academic advisor prior to withdrawing from a course. After the withdrawal deadline, students may submit a request for AW due to unforeseen or extenuating circumstances.

For more information see Administrative Withdrawal page.

Metropolitan State University of Denver prohibits sexual misconduct in any form, including sexual assault or sexual abuse, sexual harassment, and other forms of nonconsensual sexual conduct, including stalking and electronic harassment. Forms of intimate partner violence, including dating violence and domestic violence, are also prohibited under this policy.  Students, faculty, staff and visitors, should be able to live, study, and work in an environment free from sexual misconduct.  It is the policy of MSU Denver that sexual misconduct in any form will not be excused or tolerated.  Retaliation in any form for reporting such sexual misconduct or for cooperating in a sexual misconduct investigation is strictly prohibited and will be addressed as a separate violation of the Student Code of Conduct. This policy is promulgated under Title IX of the Education Amendments of 1972 (Title IX), 20 U.S.C. §§ 1681 et seq., and its implementing regulations, 34 C.F.R. Part 106; Title IV of the Civil Rights Act of 1964 (42 U.S.C. § 2000c).

For further information, see the Title IX page and refer to the Student Code of Conduct page and the Student Code of Conduct document.

Students at MSU Denver who, because of their sincerely held religious beliefs, are unable to attend classes, take examinations, participate in graded activities or submit graded assignments on particular days shall without penalty be excused from such classes and be given a meaningful opportunity to make up such examinations and graded activities or assignments provided that advance written notice that the student will be absent for religious reasons is given to the faculty members during the first two weeks of the semester.

For further information, see the Class Attendance policies page.

A student’s grades for repeated courses will be removed from GPA calculations up to 18 semester hours, regardless of the original grade earned. If a student repeats more than 18 credit hours, the student may designate which of the course grades are removed from GPA calculations (up to 18 semester hours). Only the best grade and its associated credit will be calculated in the GPA and earned hours totals. Other attempts for the course will appear on the official academic record but will be annotated to indicate they do not count for academic credit or GPA calculation. This policy applies only to courses taken at MSU Denver, and it does not apply to courses designated as repeatable toward degree requirements.

For more information see the Best Grade Stands page.

Students returning from a period of absence from MSU Denver may request that credit and grades from designated semesters previously attempted at MSU Denver not be calculated in GPA’s or total earned hours. If such a “Fresh Start” is approved, all courses from designated semesters will appear on the official academic record but will be annotated to indicate they do not count for academic credit or GPA calculation.

For more information, see the Fresh Start page.