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Answers to Commonly Asked Questions, Basic EDW Troubleshooting Help, and Useful Tips
For more additional or in-depth training and information on using and running EDW reports, download the EDW Training Manual.
Make sure you are connected to GlobalProtect and try opening the EDW in another browser. If you are still unable to open the EDW, close all windows and restart your machine. If you are still unable to connect to the EDW after restarting your machine, please contact the EDW team.
The EDW is accessible to faculty and staff that have been granted access by the EDW team. Once granted access, you will be able to view and use reports in the EDW.
If working remotely, you need to first connect to GlobalProtect.
Once you have logged into the EDW, you will be able to view all public folders to that you have permissions to view. The folder structure in the EDW works similarly to the folder structure of a Windows or Mac computer. To open folders or reports, double click the folder or report. To expand or contract a folder, click the plus or minus symbol to its left.
The following process is an easy way to filter a report on a unique list of Student ID’s. This process is limited to 1,000 Student ID’s (900 #’s) at a time.