Frequently Asked Questions
If you have a question about Workday, we’ve got an answer. Check out the FAQ webpage where you’ll find commonly asked questions about the project and Workday.
Find AnswersNeed support?
Submit a Workday Help TicketWelcome!
Welcome to the Workday webpage, your one-stop shop for information about Workday. We’re glad you’re here! Here, you’ll find the latest news about the project and much more!
MSU Denver officially launched Workday in early January 2023, and we’re excited that employees from across the University get to experience Workday firsthand!
What is Workday?
Workday is a comprehensive human resources and financial management system that brings together a wide range of HR (Human Resources) and Finance functionality into one single and inclusive system. Watch a fun video to see what makes Workday so cool!
Phase II
Phase II of the Workday Project kicked off in March
MSU Denver is excited about the launch of Phase II of the Workday project, which officially kicked off in March 2023. The Workday Project Team again is fully engaged in planning, validating scopes of work, and reviewing key concepts in preparation for testing, buildout/programming and eventually implementation.
What does Phase II include?
The following functional areas will be included in Phase II:
- Prioritizing talent optimization for employee development, which includes performance reviews/evaluations and performance-improvement plans, as well as succession planning, allowing our employees to showcase their career progression.
- Enhancing effort certification for grant management.
- Implementing a new supplier portal.
- Incorporating more robust budgeting and adaptive planning tools.
What’s the Phase II timeline?
Workday Phase II is expected to continue throughout the spring and summer. Some aspects of the work will be implemented before others, but as work progresses, employees will be kept informed.
What can employees expect?
As with Phase I, employees will be kept informed of Phase II progress, updates and expected large-scale changes. Training resources and other engagement opportunities are also planned, including the ability for employees to share feedback. Employees should watch the Early Bird to stay informed about Workday Phase II.
Phase II will bring about even more efficiency and further enable supervisors to lead their teams more thoughtfully and empower all employees to do their best work. While Workday Phase II officially kicked off, the project team continues to fine-tune some Phase I activities as well.
Empowering Employees
Workday enables process efficiencies across the University and empowers our community with access to powerful tools to make timely strategic decisions. Through Workday, employees can use a variety of self-service functionalities to customize their personal information and profile, as well as access job-related data to inform decisions. In Workday there are many tools at our fingertips that make us all more effective and improve how we operate as a higher-ed institution.
Resources & Support
Workday Transformation Team
Visit the Workday Transformation Team in Microsoft Teams to access downloadable versions of Workday resources, like the FAQ document, job aids and other resources as they become available.
Visit the Workday Transformation Team
Workday Launch Support Service
A collaborative team of HR, Finance, Payroll and ITS staff are available to help employees with any Workday system issues.
Submit a Workday Help TicketTraining Resources
HR Workday Resources
View the full catalog available on the Talent Optimization webpage.
General Workday Resources
Job Aids, Videos and Demos
Employees have access to numerous training resources to help them learn to use the new Workday system. Workday training covers the tasks within and functionality of the system using a blended approach, including Job Aids, Demos, Videos, and Webinar recordings. All these resources are available in the Workday Transformation Team following this path:
Workday Transformation Team -> General channel -> Files tab -> Select the folder and file based on the type of training resource you are looking for.
Important to note: The Workday Transformation Team houses the most recent versions of all Workday training materials. Employees should access training resources directly from this Teams site, as job aids may be updated to reflect changes and/or user feedback.
Job Aids and Related Demos
Documents with step-by-step instructions and screenshots explaining how to complete a task or process in Workday.
In the Job Aids and Related Demos folder
Videos and Demos
Short tutorial videos demonstrating how to use many Workday applications and how to complete a variety of tasks through Employee Self-Service (ESS) and Manager Self-Service (MSS) features and functionality.
In the Videos and Demos folder
Webinar Recordings
Recordings of the Workday Webinars are available in the Videos and Demos folder. These sessions were originally held throughout December 2022 and January 2023 and covered especially complex processes and/or tasks. Learn about the following topics by viewing the recordings:
Manager Self-Service
Participants will learn to utilize the MSU Denver Workday system as needed to complete daily job duties and applicable managerial tasks at go-live. Time Off/Absence, as well as staffing topics will be covered. Participants will learn about the Team Absence Application, Position Management, the Hiring and Termination processes, and Job Changes.
Expenses for Travel
Participants will learn to utilize the MSU Denver Workday system as needed to complete administrative financial tasks. In this session we will focus on how to create a Spend Authorization and how to create an Expense Report.
Requisitions & Receipts
Participants will learn to utilize the MSU Denver Workday system as needed to complete administrative financial tasks. In this session, we will focus on how to create a Finance Requisition, create a Receipt, and make a Receipt Adjustment.
Procurement
Participants will learn to utilize the MSU Denver Workday system as needed to complete administrative financial tasks. In this session we will focus on the Procurement Card Transaction Verification process.
Maximizing Workday
Workday Tips: Here are some Workday Tips to maximize your Workday usage and enhance your experience using Workday.
Top 10 Key Actions: See below the most common actions employees, especially newly-hired employees, should be should be taking in Workday to maximize their Workday profile and usage. For each task, the corresponding job aid has also been linked.
The 10 most common Workday tasks and actions and resources for support
Key actions and job aids are listed and organized by topic and job-aid subfolder. Employees can access these job aids and many more in the Job Aids and Related Demos folder in the Workday Transformation Team.
Navigation path: Workday Transformation Team > Job Aids and Related Demos > Job Aid Subfolder
Subfolder: Getting Started & Navigation
- Learn how to navigate Workday: Employee Navigation Getting Started in Workday for Employees Job Aid
- Download and set up the Workday Mobile app: Employee_Mobile_Workday Mobile_Job Aid
Subfolder: Personal Information
- Add/change your Workday photo: Employee_Personal Information_Change my Photo_Job Aid
- Change personal information (home address, phone number, etc.): Employee_Personal Information_Manage Contact Information_Job Aid
- Verify and edit (if needed) date of birth and Social Security number: Employee_Personal Information_Verify Personal Information_Job Aid
Subfolder: Pay
- Manage payment elections (direct deposit info): Employee_Pay_Manage Payment Elections_Job Aid
- Update tax withholdings (W-4): Employee_Pay_Complete Tax Withholdings_Job Aid
- View or print payslips: Employee_Pay_View Print Payslips_Job Aid
Subfolder: Benefits
- Change benefit elections due to a life event: Employee_Benefits_Change Benefits for Life Event_Job Aid
- Add or change beneficiaries: Employee_Benefits_Add or Change Beneficiaries_Job Aid
Early Bird Article Archive
Stay tuned to the Early Bird to stay updated on important need-to-know Workday information.
August 1, 2023
The Goal-Setting template is easy to use, and employees can set and track goals in one system.
July 25, 2023
SMART goals should be submitted by Aug. 31 for the upcoming performance-evaluation cycle.
June 28, 2023
Talent Optimization will support goal setting and tracking, empowering employees to pursue their desired career path.
June 21, 2023
Feedback survey for new leadership development tool is open through June 30.
June 20, 2023
Administrative staff members must complete two new Workday actions by July 21.
June 15, 2023
Beginning today, Workday users will have new sorting and searching capabilities for a streamlined experience.
June 1, 2023
View the checklist to help administrative-staff members complete evals.
May 25, 2023
Valuable information and reminders to keep in mind as employees prepare for evaluations.
May 23, 2023
Different processes will be in place for deans, chairs, classified staff and student employees. Learn more.
May 15, 2023
Many offerings are available, including Workday Webinars, Open Lab Time, Job Aids and more.
May 8, 2023
Sessions will guide employees through the performance evaluation process, review the timeline and more.
May 3, 2023
The leadership competency framework helps employees lead at all levels and pursue their career path.
April 19, 2023
Phase II performance-management important dates and plans, and a leadership tool coming soon.
April 13, 2023
Phase II prioritizes talent optimization, grant management, supplier portal and budget/adaptive planning tools.
April 10, 2023
Managers should stop using Start Job Requisition effective immediately.
April 6, 2023
Learn about navigating the new tool, updating personal information, managing payments and more.
March 22, 2023
Sessions target onboarding and offboarding activities and cover need-to-know employee basic information.
March 14, 2023
Learn about the new coding system and a tool that helps employees use it.
March 8, 2023
More training is available. Learn about workshops and how to register.
February, 16, 2023
Open positions are now listed on the University’s new internal job board, which aims to reduce HR emails.
February 13, 2023
Learn more about the Org Chart function, Job Aids and other helpful resources to maximize Workday.
February 9, 2023
Learn about work in progress on payroll, student-employee functions and more.
January 30, 2023
As of last week more than 2,200 employees had logged in to the Workday system. The Workday team estimates that 95% of the transition went very smoothly.
January 30, 2023
MSU Denver executed an early payroll run to ensure optimization of the updated Workday process and address any area of opportunity in a timely fashion.
January 12, 2023
Important information for employees as they embark on their system learning journey.
December 21, 2022
What employees can expect once the system goes live and what can be done now to get ready.
December 15, 2022
Important information for hourly employees about recording worktime for the final pay period this year.
December 13, 2022
Learn when an ePAF may still be needed and more things to know ahead of implementation.
December 12, 2022
Tracking time, checking leave balances and requesting time off will be a snap in new system.
December 7, 2022
What employees can expect as the project team speeds toward its January launch and a big December milestone.
November 30, 2022
Receive detailed trainings on travel expenses; requisitions and receipts; and procurement cards.
November 21, 2022
The user-friendly and intuitive process is one of many improvements the new tool will provide.
November 16, 2022
Workday training is coming. Get tips on how to manage employees through the change.
November 9, 2022
Be more efficient on the go; jump into today’s virtual Workday Lunch & Learn at 12:15 p.m.
November 7, 2022
With two functionalities, employees can accomplish many tasks online with just a few clicks.
November 2, 2022
View frequently asked questions from October’s Road Shows and access and view Thursday’s recording.
October 26, 2022
Learn about employee and manager self-service functionality or demo the tool at an upcoming Lunch and Learn session.
October 19, 2022
Workday will automatically increase student employees’ hourly wage rate to reflect Denver’s new minimum wage.
October 5, 2022
Attend a Road Show this month to learn more about the project.
October 4, 2022
See a breakdown of deadlines and new benefits of Workday system.
September 26, 2022
Sign up by Oct. 10 and get a sneak peek into the system to provide training feedback.
September 13, 2022
President Janine Davidson, Ph.D., outlines five years of achievements and how the University is launching forward.
September 13, 2022
Here’s a sneak peek at two ways Workday will simplify and modernize processes.
August 23, 2022
Members receive Welcome Week update, discuss upcoming events; new faces join the Roadrunner community.
August 16, 2022
Learn how the new human resources and finance system will streamline University processes and see the project timeline.
July 26, 2022
Numerous resources are available to help keep you informed.
June 21, 2022
See details on the move to a new Enterprise Resource Planning system to optimize business processes and more.
Background
The Workday Project is a major institution-wide initiative that was made possible by generous funding from the State of Colorado. Learn why and how MSU Denver decided to implement Workday as their new Enterprise Resource Planning system on the Workday Project Background webpage.