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What is the ITS PMO?
The Project Management Office (PMO) within MSU Denver’s Information Technology Services division serves as the central hub for technology-related projects. By providing structure, support, and oversight throughout the project lifecycle, the PMO ensures successful project delivery and enhances outcomes.
Our team of skilled professionals brings a wealth of experience, unique talents, and a passion for transforming ideas into reality. Click the button below to explore their bios and meet the dedicated individuals driving our projects with creativity and excellence.
What services does the PMO provide?
The PMO offers a comprehensive suite of services to ensure successful IT project delivery. These include project planning and initiation, resource management, risk management, quality assurance, stakeholder communication, performance monitoring and reporting, and post-implementation support. Our goal is to provide expert guidance and support at every stage, ensuring your IT project meets objectives and delivers value.
What core values guide the PMO?
Trust: Building strong, reliable relationships with our stakeholders through integrity and accountability.
Efficiency: Streamlining processes to ensure timely and cost-effective project delivery.
Collaboration: Fostering teamwork and open communication to achieve shared goals.
How do you know if you have a project to submit?
What is not a project?
- Business-as-usual activities (BAU)
- Low-effort ad-hoc requests
- Services
- Break/fix
- Communication
- Configuration (low level of effort)
- Software requests
- Hardware requests
If your request falls under one of the above categories, please visit the Client Services Portal to find the appropriate ticket request.
What is a project?
A project is a task undertaken to create, deliver, or implement a unique deliverable or other solution which has specific, agreed-upon constraints (including scope, resources, budget, and timeline). Key characteristics include:
- Temporary nature: Has a defined start and end date.
- Defined scope: Outlines the intended result and the work required to achieve it, including project goals, features, functions, tasks, deadlines, deliverables, and costs.
- Defined resources: Requires specific resources—such as people, capital, and/or material goods—for successful completion.
- Formal approval: Must be vetted and approved via the project intake process.
What Do You Need to Submit a Project Request?
Before submitting a project request, please ensure you have the following information ready:
- Executive sponsor
- Desired timeline
- Description of the problem you’re trying to solve
- Business objectives
- Any other information you can provide to help ITS understand the project (risks, benefits, business requirements, other dependent projects, etc.)
How does a request become a project?
All submissions will go through the following process. A request will be:
- Reviewed to determine if your problem constitutes a project. If your submission is deemed not a project, we will provide you with the best path forward, which may include submitting a ticket to a different area.
- Go through the Discovery process with the help of a Technical Business Analyst, you, and additional staff in ITS, depending on the project subject matter.
- Put into the project backlog.
- Categorized into the following:
- Critical Service and Compliance Projects
- Institutional Priorities (i.e. 2030 Strategic Plan)
- Divisional / Departmental Strategic Goals
- General and Non-Critical Service Projects
- Prioritized based on the category (see above), timeline, risks, budget, and staffing.
Current High-Impact Projects
Click the tabs below to explore several key projects driving innovation and shaping the University’s future. For a complete list of current projects, along with status details about each, visit the PMO Active Projects page.
Explore the Key Projects Shaping Our Future
Success Stories
The launch of Workday HCM/Finance is transforming how MSU Denver works—streamlining processes, empowering employees, and driving smarter decisions. With intuitive self-service tools, easy access to job data, and customizable personal info, Workday is helping our community work more efficiently and effectively. It’s a major step forward in modernizing operations and supporting our mission as a forward-thinking university.
Learn how Workday continues to transform the employee experience
The Network Modernization project has upgraded MSU Denver’s network infrastructure by replacing outdated wired and wireless equipment. This initiative provides a more stable and reliable foundation, enhances monitoring capabilities, and strengthens cybersecurity. These improvements support the University’s goal to attract, prepare, and graduate students for success in the 21st century.
Learn how the Network Modernization project enhanced the campus Wi-Fi
As part of an ongoing effort to streamline performance-management practices, MSU Denver has moved the effort-certification process for federally funded grant employees to Workday. This shift automates previously manual tasks and integrates them with similar processes, highlighting another advantage of using Workday.
Submit a Project Request
Need help with a technology-related project?
Submitting a project request is your first step to success! This crucial step initiates the process of evaluating your needs, requirements, and the resources necessary to bring your project to life. By involving our PMO team from the start, you ensure a thorough assessment and a tailored approach to meet your project's unique demands. Let's collaborate to make your idea a reality!
Submit a Project Request