Request Information
Ready to find out what MSU Denver can do for you? We’ve got you covered.
Have Questions? We have answers.
Contact Us
How Do We Help?
What We Do
Process Navigation: Students may request support in understanding the process steps, points of contact, and request that a staff member act as a support person in a meeting with faculty or staff if needed
Conflict Coaching: One on one conflict coaching sessions for students to discuss and brainstorm their approach to conflict.
Mediation/Facilitated Conversations: Students, faculty or staff may request facilitation support for a mediated conversation.
Staff/Faculty Consultations: Staff and faculty may request to meet with a Dean of Students Office staff member to discuss the policy.
What We Don’t Do
Investigations: The Dean of Students Office does not conduct any investigations or review evidence related to student complaints that are not directly related to Dean of Students Office related issues.
Decide Resolution: The Dean of Students Office does not have authority to determine the outcome or resolution of any student complaints.
Additional Information For Staff and Faculty
Education: The Dean of Students Office offers training and regular communication to staff and faculty on having difficult conversations with students and on their obligations related to the Student Complaint Process.
Convene the Student Complaint Repository Review Committee: The Dean of Students Office convenes a multi-disciplinary committee annually that review complaints submitted to the Student Complaint Repository (formal complaints) and provides recommendations as necessary related to trending concerns. This is a requirement of accreditation.
Contact: Dean of Students Office, 303-615-0220
Read the full policy statement, by clicking the following link:
Process Navigation & Conflict Coaching Request Form
Fill out the linked form above to contact the Dean of Students Office if you want help navigating the student complaint process (figuring out points of contact, conflict coaching to brainstorm how you want to approach a conversation, interested in a facilitated conversation, etc.).