John Dienhart

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John Dienhart

Chair- Professor of Hospitality- Tourism & Events Management

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Bio

Dr. John Dienhart is the chairman of Hospitality, Tourism, and Events Management at the Metropolitan State College of Denver located in downtown Denver. He has over 25 years of experience involving teaching in higher education. He received his terminal degree from Kansas State University, because of his keen interest in the administrative aspects of managing and leading an academic hospitality program. As a result, he now has 19 years of experience as a department chair. His special interests involve the study and teaching of service orientation and the hospitality attitude. After 20 years in the food service business in Indiana, he entered the world of higher education after completing his Masters Degree in 1984 at Purdue University as a businessman with an interest in education and today is an educator with a keen interest in the business of hospitality. His career highlights focus on his use of service orientation and the hospitality attitude in developing successful hospitality management programs in Maryland and Colorado. He completed the construction and opening of the $5.6 million Richard A. Henson Center, a state-of-the-art hotel teaching, learning, and research center at the University of Maryland Eastern Shore in Princess Anne, Maryland in the early 1990s. He established the UMES off-campus Hotel and Restaurant Management program in downtown Baltimore, now located in Shady Grove, Maryland. Over the last 14 years, Dr. Dienhart’s dream has come true--a service oriented hospitality academic program that carries a hospitality attitude. Construction of the $45,000, 000 Metropolitan State College of Denver Hotel and Hospitality Learning Center opening August of 2012 is a major part of this dream. Its mission is to be a nationally renowned hospitality program affordably serving a diverse student population. This Center will prepare tomorrow's hospitality leaders within an experiential learning for-profit hotel located in urban Denver, a living laboratory. Dr. Dienhart’s energy and excitement come from his faculty and students, the other part of his dream. A faculty, through it demonstrated leadership and expertise, which prepares students for success in the hospitality industry and life in general. His charge continues to be to make his Dean, faculty, and students look good.

Degree

PhD in Hotel, Restaurant and Institutional Management

Kansas State University

MS in Restaurant, Hotel and Institutional Management

Purdue University

BS in Restaurant, Hotel and Institutional Management

Purdue University

Published Works

  • Dienhart, R. J. (2011). Contentment is what we do. Restaurant News of the Rockies,
  • Dienhart, R. J. (2011). A working business as a learning environment is what we do . Restaurant News of the Rockies,
  • Dienhart, R. J. (2011). Metro State’s Hospitality Learning Center Reaches a Milestone. Restaurant News of the Rockies,
  • Dienhart, R. J. (2011). Respond is what we . Restaurant News of the Rockies,
  • Dienhart, R. J. (2011). Food and wine is what we do . Restaurant News of the Rockies,
  • Dienhart, R. J. (2011). Appreciation is what we do . Restaurant News of the Rockies,
  • Dienhart, R. J. (2011). Conscience is what we do . Restaurant News of the Rockies.,
  • Dienhart, R. J. (2011). Management is what we do. Restaurant News of the Rockies,
  • Dienhart, R. J. (2011). Guidance is what we do . Restaurant News of the Rockies,
  • Dienhart, R. J. (2011). Charge is what we do. Restaurant News of the Rockies,
  • Dienhart, R. J. (2011). Respect is What We Dp. Restaurent News of the Rockies,
  • Dienhart, R. J. (2011). Salesmanageship is What We Do . Restaurant News of the Rockies ,
  • Dienhart, R. J. (2010). Positive is What We Do . Restaurant News of the Rockies ,
  • Dienhart, R. J. (2010). Smile is What We Do. Restaurant News of the Rockies ,
  • Dienhart, R. J. (2010). Plural Profits is What We Do. Restaurant News of the Rockies ,
  • Dienhart, R. J. (2010). Service Orientation is What We Do . Restaurant News of the Rockies ,
  • Dienhart, R. J. (2010). Hospitality is What We Do. Restaurant News of the Rockies ,
  • Dienhart, R. J. (2009). Articulation/Transfer Agreement between Metropolitan State College of Denver Department of Hospitality, Tourism and Events Management, and The International Sommelier Guild . ,
  • Dienhart, R. J. (2009). Articulation/Transfer Agreement between Metropolitan State College of Denver Department of Hospitality, Tourism and Events Management, and The International Wine Guild. ,
  • Dienhart, R. J. (2007). College Program Review: Hospitality, Meeting and Travel Administration Program (newly renamed as Hospitality, Tourism and Events). ,
  • Dienhart, R. J., Sorenson, H., Dienhart , J. (2007). Substantive Changes to be Made to the Curriculum of Hospitality, Meeting and Travel Administration at The Metropolitan State College of Denver . ,
  • Dienhart, R. J. (2006). Five-year Strategic Plan, 2006-2011, Hospitality, Meeting and Travel Administration, Metropolitan State College of Denver . ,
  • Dienhart, R. J. (2004). Department of Hospitality, Tourism and Events Annual Report . ,
  • Dienhart, R. J. (2004). Substantive Changes to be Made to the Curriculum of Hospitality, Meeting and Travel Administration at The Metropolitan State College of Denver . ,
  • Dienhart, R. J. (2003). Reviewed Refereed Paper Proposals . Rocky Mountain CHRIE 2003 Fall Regional Conference ,
  • Dienhart, R. J. (2003). Articulation/Transfer Agreement between Metropolitan State College of Denver Department of Hospitality, Meeting and Travel Administration, and The Art Institute of Colorado . ,
  • Heyl, K., Haynes, D. S., Forrest, S. J., Dienhart, R. J., Bettermann, L., Saltzman, K. (2002). Nontenured Chairs: A Tenuous Grip . Proceedings of the Nineteenth Annual Conference, Academic Chairperson: The Changing Role of Department Chairs. National Issues in Higher Education., (52), 95-98. .
  • Heyl, K., Haynes , S., Forrest , J., Dienhart, R. J., Batterman, L., Saltzman, K. (2002). Non-tenured Chairs: A Tenuous Grip . The Department Chair .
  • Dienhart, R. J. (2002). The Metropolitan State College of Denver-Hospitality, Meeting and Travel Administration: Strategic Directions . ,
  • Dienhart, R. J. (2001). The Metropolitan State College of Denver-Criteria-Ten Best: Hospitality, Meeting and Travel Administration . ,
  • Dienhart, R. J. (2001). Three-Year Recruitment Plan, 2001-2004, Hospitality, Meeting and Travel Administration, Metropolitan State College of Denver . ,
  • Dienhart, R. J. (2000). Reviewed Chapter: Human Resources Management . Foodservice Professional (FMP) Certification Examination Review Manual, Educational Foundation of the National Restaurant Association ,
  • Dienhart, R. J. (2000). School to Career Post Secondary Articulation Agreement between The Metropolitan State College of Denver, Hospitality, Meeting and Travel Administration and The Hospitality Business Alliance, Colorado ProStart Hospitality Program . ,
  • Dienhart, R. J. (2000). Five-year Strategic Plan, 2000-2005, Hospitality, Meeting and Travel Administration, Metropolitan State College of Denver . ,
  • Dienhart, R. J. (1998). Substantive Changes to be made to the Curriculum of Hospitality, Meeting and Travel Administration at The Metropolitan State College of Denver . ,
  • Dienhart, R. J. (1998). Critical Issues Facing the Leadership of Hospitality Management Programs . Hospitality & Tourism Educator .
  • Dienhart, R. J. (1997). Leading the Hospitality Industry into the Next Millennium: Major Gifts Initiatives for Hospitality Education, Metropolitan State College of Denver . ,
  • Dienhart, R. J. (1996). Research Skills Ranked Lowest of Hospitality Management Skills . Hospitality & Tourism Educator .
  • Dienhart, R. J. (1995). University of Maryland Eastern Shore Opens the State-of-the-Art Henson Hospitality Center . Foodservice USA ,
  • Dienhart, R. J. (1995). Title III Program, 1996-97 Plan of Operation, Culinary Arts and Restaurant Management Four-year Degree Program at the University of Maryland Eastern Shore. . ,
  • Dienhart, R. J. (1995). Off-Campus Degree Program Proposal: Bachelor of Science Degree in Hotel and Restaurant Management granted through the University of Maryland Eastern Shore at the Downtown Baltimore Center.. ,
  • Dienhart, R. J. (1994). Title III Program, 1995-96 Plan of Operation, Culinary Arts and Restaurant Management Four-year Degree Program at the University of Maryland Eastern Shore.. ,
  • Dienhart, R. J. (1994). Strengthening Historically Black Colleges and Universities Program. 1994-1995 Plan of Operation, Title III Program Grant. . ,
  • Dienhart, R. J., Hughes , J. (1993). Curriculum, Facilities, Staffing, Budgetary Prospectus: Bachelor of Science Degree in Culinary Arts and Restaurant Management, Associate of Applied Science Degree in Culinary Arts and Associate Degree in Hotel and Restaurant Management granted by the University of Maryland Eastern Shore. . ,
  • Dienhart, R. J. (1993). Retention of Fast Food Restaurant Employees . Hospitality & Tourism Educator .
  • Dienhart, R. J., Gregoire , M. (1993). Job Satisfaction, Job Involvement and Job Security of Quick-Service Restaurant Employees . Hospitality Educator and Research Review .
  • Dienhart, R. J. (1992). Curriculum Prospectus: Bachelor of Science Degree in Hotel and Restaurant Management Granted by the University of Maryland Eastern Shore at the Downtown Baltimore Center. . ,
  • Dienhart, R. J. (1992). KSU: Study: Keeping Hourly Employees on the Job . Nation's Restaurant News,
  • Dienhart, R. J. (1992). Conference Paper Review Committee. Content Specialist: Human Resources . Council on Hotel, Restaurant and Institutional Management Educators Annual International,
  • Dienhart, R. J., Murray , I. (1992). Service Management in the Commercial Foodservice Sector: An Industry Perspective . Hospitality & Tourism Educator .
  • Dienhart, R. J., Gregoire , M., Downey , R., Knight , P. (1992). Service Orientation of Restaurant Employees . International Journal of Hospitality Management .
  • Dienhart, R. J., Gregoire , M., Downey , R. (1991). Service Oriented Employees Can Make a Difference . Kansas Restaurant ,
  • Dienhart, R. J. (1991). Controlling and Analyzing Costs in Foodservice Operations, Keiser, J. . Macmillan Publishing Company,
  • Dienhart, R. J., Gregoire , M., Downey , R. (1991). Service Oriented Employees Can Make a Difference . Nation's Restaurant News ,
  • Dienhart, R. J. (1991). International Quantity Foods, Cutler, P.G., & Soccer, K. . School Food Service Research Review,
  • Dienhart, R. J., Gergoire , M., Downey , R. (1990). Service Oriented Employees: The Competitive Difference . Nation's Restaurant News ,
  • Dienhart, R. J. (1990). Purchasing Specifications . Kansas Restaurant ,
  • Dienhart, R. J. (1990). Customer Satisfaction is Self-Satisfaction . Kansas Restaurant ,
  • Dienhart, R. J. (1990). Foodservice Work: It's A Constant Struggle . Kansas Restaurant ,
  • Dienhart, R. J., Lefever , M. (1989). Marquees: A Help or a Hindrance . FIU Hospitality Review .
  • Dienhart, R. J. (1989). Be Positive-In a Matter of Time it Becomes a Habit . Kansas Restaurant ,
  • Dienhart, R. J. (1989). Change Behavior Through Changing Attitude . Kansas Restaurant ,
  • Dienhart, R. J. (1989). Attitudes: Both Yours and Theirs Affect Success . Kansas Restaurant ,
  • Dienhart, R. J. (1988). NRA Foodservice Manager's Self-Development Program, Reviewed five correspondence courses . National Restaurant Association Educational Foundation ,
  • Dienhart, R. J., Strick , S. (1988). Hotel Beverage-Per-Room Sales are Flat . NRA Bar Management ,
  • Dienhart, R. J. (1988). Attitudes: The Profit of Positive Thinking . Cornell HRA Quarterly .
  • Dienhart, R. J., Lefever, M. (1988). Prison Foodservice: Civilians Find Job Satisfaction Behind Bars . Nation's Restaurant News ,
  • Dienhart, R. J., Strick , S. (1987). Adult Alternatives for Social Drinking . FIU Hospitality Review .
  • Dienhart, R. J. (1987). The Making of a Sales Agent . Restaurant Manager ,
  • Dienhart, R. J. (1987). Study: Idleness and Lack of Skills Concern Nursing Home Foodservice Managers. Nation's Restaurant News ,
  • Dienhart, R. J. (1987). Where the Customer was Wrong . Cornell HRA Quarterly .
  • Dienhart, R. J., Eidel , A. (1987). Increase Sales With a Pure Bar . Club Management ,
  • Dienhart, R. J., Eidel , A. (1987). Party Drinks You Can Drive on . Healthline ,
  • Dienhart, R. J. (1987). The Hotel Biz is Nothing Like TV . Nation's Restaurant News ,
  • Dienhart, R. J., Eidel , A. (1986). On Pure Bars . Nation's Restaurant News ,
  • Dienhart, R. J., Eidel , A. (1986). Healthy Drinks for Everyone: Mocktails . Nutrition Forum ,
  • Dienhart, R. J., Eidel , A. (1986). Increase Volume and Profits With a Pure Bar . Catering Today ,
  • Dienhart, R. J., Eidel , A. (1986). Non-Alcoholic Beverages: Bar Management of the Future . CHRIE 1986 Annual Conference Program & Proceedings ,