After survey, University leaders launch plans to address employee concerns

Metropolitan State University of Denver leaders have developed tailored action plans to address operational inefficiencies and other concerns that employees expressed in an employee-engagement survey last year. 

The plans, which are available on Human Resources’ SharePoint page,  outline how each college, school and administrative branch on campus is working on opportunities specific to their areas. 

Initiatives include improving communication, efficiency 

While each plan is designed to address specific needs and survey responses, clear themes emerged from employees across the institution, including the need to improve communication, meeting structures and operational efficiencies, said Charles Kibort, director of Human Resources Operations and Strategy. Survey respondents desire communication strategies that build awareness and inclusivity but that also help employees at all levels better understand why and how decisions are made, he said.  

“Based on feedback, many leaders are also focused on ensuring that meetings are meaningful, with a stated purpose and outcome,” Kibort added. This includes reducing duplicate meetings and ensuring that the right people are included. 

Another theme that arose across multiple teams was a desire to improve efficiency. In response, many action plans aim to reduce time needed to complete tasks, remove non-value tasks and make roles and responsibilities more efficient for the betterment of the employee, department and University. 

“Where we work should be a place of purpose and joy,” said President Janine Davidson, Ph.D. “When employees share honest, constructive feedback, it’s our responsibility as leaders to respond with meaningful action that builds a work environment in which we can all thrive.”