Biswadip Ghosh

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Biswadip Ghosh

Associate Professor of Computer Information Systems

Computer Information Systems and Business Analytics

Bio

Biswadip Ghosh is Associate Professor of Computer Information Systems at MSU-Denver. He maintains his SA status by actively engaging in research projects that have lead to scholarly publications in healthcare information systems, knowledge management, business process outsourcing, ERP and end-user training. His teaching areas are enterprise systems (SAP-ERP), SAP Netweaver portal and development tools, MIS capstone, systems analysis methods and computer networking. Prior to joining MSU-Denver, he had worked in the telecommunications industry with AT&T/Lucent/Avaya for over 19 years on multimedia messaging solutions, global service delivery processes and expert systems in multiple roles such as systems/business analyst, project manager and software architect/developer. His research has been presented and published in AIS, IEEE, ACM and IFIP sponsored conference proceedings and journals such as JISE, ISEDJ, MIS Quarterly executive, CAIS, IJTM, IEEE Transactions on Information Technology in BioMedicine, IEEE Networks, and Information Systems Management.

Degree

PhD in Computer Information Systems & Computer Science

University of Colorado Denver

MBA

Regis University

MS in Computer Science

Colorado State University

Other in Computer Science and Engineering

Indian Institute of Technology

Published Works

  • Ghosh, B. (2025). Applying Design Science to RPA and AI-Based Systems. ISCAP, 18(1), 42. https://jisara.org/2025-18/n1/JISARAv18n1p42.pdf.
  • Ghosh, B. (2024). Applying Design Science to RPA and AI-Based Systems. 2024 ISCAP Conference, https://iscap.us/proceedings/
  • Ghosh, B. (2022). Grounded Theory Investigation into Cognitive Outcomes with Project-Based Learning. , 15(3), 35-45. https://jisar.org/2022-15/n3/JISARv15n3p35.pdf.
  • Ghosh, B. (2022). An IT Start-Up meets a Conglomerate - the Integration Challenge. ISCAP, 20(3), 19-26. https://isedj.org/2022-20/n3/ISEDJv20n3p19.pdf.
  • Ghosh, B. (2021). GlobePort faces Challenges in its eCommerce Transformation. , 32(2), 106-114. https://jise.org/Volume32/n2/JISE2021v32n2pp106-114.html.
  • Ghosh, B. (2021). GlobePort faces a Knowledge Gap in its Business Process Outsourcing. , 19(1), 9-15. https://isedj.org/2021-19/n1/ISEDJv19n1p9.pdf.
  • Ghosh, B. (2019). The Role of Knowledge Management in IT Infrastructure Governance. International Review of Business and Economics, irbejournal.com
  • Ghosh, B. (2019). Improving the Effectiveness of C2C eCommerce Apps by building User Collaboration. ATINER, www.atiner.gr/computer
  • Ghosh, B. (2019). Closing the Deal Amidst Falling Customer Satisfaction. , 17(2), 12-19. isedj.org.
  • Ghosh, B. (2018). Exploratory Study of Organizational Adoption of Cloud based Big Data Analytics. , 11(3), 4-13. iscap.info.
  • Ghosh, B. (2018). Closing the Deal Amid Falling Customer Satisfaction. ISCAP, iscap.info
  • Ghosh, B. (2018). Supporting Enterprise Business Analytics with Collaborative Learning. 14th Annual International Conference on Information Technology & Computer Science ,
  • Ghosh, B. (2017). Client Vendor Alignment Capability in Strategic IS Outsourcing. Journal of Information Systems Applied Research, 10(3), 17-28. iscap.info.
  • Ghosh, B. (2017). Supporting End-User Business Computing with “Big Data”. International Conference on Business and Economic Issues,
  • Yoon, E. T., Jeong, K. B., Ghosh, B. (2017). User Acceptance of Business Intelligence Application: Motivation to Learn, Technology, Social Influence, and Situational Constraints. International Journal of Business Information Systems, 26(4), 432-450. .
  • Ghosh, B. (2017). Realizing Organizational Value from the “Big Data” Digital Universe. Allah University ,
  • Sullivan, J., Ghosh, B. (2016). Streamlining IT Vendor Selection using a Balanced Scorecard System.
  • Ghosh, B. (2016). Using Text Sentiment Analysis to Build Sustainable Customer Support. KIIT University,
  • Ghosh, B. (2016). Exploratory Study of Effects of eLearning System Acceptance on Learning Outcomes. Journal of Information Systems Applied Research, 9(2), 13-23. conisar.org.
  • Ghosh, B. (2016). Benefits of using ERP Simulations on Building Information Literacy. 12th Annual International Conference on Information Technology & Computer Science,
  • Ghosh, B. . Supporting Enterprise Business Analytics with Project Based Learning. .
  • Ghosh, B. (2015). A Balanced Framework for Efficient IT Vendor Selection. Indian Journal of Economics and Business, www.ijeb.com
  • Ghosh, B. (2015). Project based Learning to support Enterprise Business Analytics Education. 7th International Conference on Computer Supported Education, www.csedu.org
  • Ghosh, B., Moreno, A. A. (2014). Assessing Healthcare Surgical Performance using Data Envelopment Analysis Approach. Indian Journal of Economics & Business, 13(2), 207-217. www.ijeb.com.
  • Ghosh, B., Scott, E. J. (2014, June). The Role of Alignment Capability in Strategic IS Outsourcing Success .
  • Yoon, E. T., Ghosh, B., Jeong, K. B. (2014). User Acceptance of Business Intelligence (BI) Application: Technology, Individual Difference, Social Influence, and Situational Constraints. Hawaii International Conference on System Sciences ,
  • Ghosh, B., Moreno, A. A. (2013). Assessing Healthcare Surgical Performance using Data Envelopment Analysis Approach. Third International Conference on Economic and Business Issues, www.ijeb.com
  • Ghosh, B. . Criteria, Practices and Tools for IT Systems Sourcing and Vendor Management. (). IGI-Global.
  • Ghosh, B., Gillespie, L. (2013). Building a Real-time Business Analytics Capability using In-Memory Computing. International Conference on Digitization and Beyond,
  • Ghosh, B., Pries, J. (2013). Exploratory Study of Effects of Learning System Acceptance on Learning Program Outcomes. 5th International Conference on computer Supported Education,
  • Ghosh, B., Yoon, E. T., Fustos, T. J. (2013). Enhancing Functional Fit with Continuous Training During the ERP Post-Implementation Phase. International Journal of Information Systems in Service Sector, 5(2), 30-45. .
  • Ghosh, B. (2012). Using Fuzzy Classification for Chronic Disease Management. Indian Journal of Economics & Business, 11:1p. 231-240. ijeb.com/pdfs/April%20ijeb%202012%20issue%20ghosh%20biswadip.doc.
  • Ghosh, B., Scott, E. J. (2012). A grounded theory investigation into data interoperability in healthcare . Pacific Asia Conference on Information Systems, www.pacis2012.org/index.php?act=paperdetail&pid=23
  • Ghosh, B., Woodfork, J. J. (2012). ERP Post Implementation Training Program Assessment-Identifying Key Factors that Improve Cognitive Outcoumes. Proceedings of the 4th International Conference on Computer Supported Education,
  • Ghosh, B. (2012). Healthcare Systems using Clinical Data: Addressing Data Interoperability Challenges. (). .
  • Ghosh, B., Scott, E. J. (2011). Antecedents and Catalysts for Developing a Healthcare Analytic Capability. Communications of the Association for Information Systems, 11(29), 395-409. .
  • Ghosh, B. (2011). GlobePort Faces Global Business Challenges - Assessing the Organizational Side of Information Systems Projects. Journal of Information Systems Education, 22(2), 87-94. .
  • Ghosh, B. (2011). "Cross Cultural Knowledge Management Practices to Support Offshore Outsourcing, Cases on Knowledge Management in Emerging Economics". (pp 249-260). IGI Press.
  • Ghosh, B., Segall, A. M. (2010, November). "Teaching "Information Literacy" with the Introduction to Information Systems Course". Proceedings of the 27th Annual Information Systems Conference.
  • Ghosh, B. (2010). "Framework to Address Organizational Gaps and Build Knowledge Management Capabilities in Offshore KPO". Proceedings of the 16th Americas Conference on Information Systems,
  • Ghosh, B., Scott, J. (2010). "Knowledge Integration in Models for Healthcare Decision Making". Proceedings of the 5th Midwest Association for Information Systems Conference,
  • Ghosh, B. (2009). "Knowledge Process Outsourcing". Proceedings of the 20th Australasian Conference on Information Systems,
  • Ghosh, B., Scott, J. (2009). "Using a Community of Practice to Improve Data Quality in a Distributed Healthcare Information System". Proceedings of the 20th Australasian Conference on Information Systems,
  • Ghosh, B., Scott, J. (2009). "Managing Clinical Knowledge Among Hospital Nurses". International Journal of Technology Management, 47(1-3), 57-74. .
  • Ghosh, B. (2009). "Addressing the Information Systems Mindshare Divide in Developing Countries". Proceedings of the 15th Americas Conference on Information Systems,
  • Fustos, T. J., Ghosh, B. (2009). Comparing Accreditation of IS Programs among Developed and Developing Countries. Proceedings of the 15th Americas Conference on Information Systems,
  • Ghosh, B. (2009). "Improving the Quality of Healthcare Research Data Sets". (pp 305-320). IGI Press.
  • Ghosh, B., Scott, J. (2009). "Relational Alignment in Offshore IS Outsourcing". MIS Quarterly Executive, 8(1), 19-29. http://beepdf.com/doc/2004/mbad6202__business_information_systems__analysis_design_and_management.html.
  • Segall, A. M., Ghosh, B., Morrell, S. J. (2009). A Database System for IS Curriculum Assessment using ISA Examination Performance.. Information Systems Education Journal, 7(3). .
  • Ghosh, B. (2008). "Assessing Surgical Performance in Healthcare Institutions Using Fuzzy Composite Programming". Proceedings of the 3rd IEEE International Conference in Industrial and Information Systems,
  • Ghosh, B. (2008). "Exploring IT Concepts - A Lab Manual". Prentice-Hall,
  • Segall, A. M., Ghosh, B., Morrell, S. J. (2008, November). A Database System for IS Curriculum Assessment Using ISA Examination Performance. Proceedings of the 25th Annual Information Systems Education Conference.
  • Ghosh, B. (2008). "Distributed Decision Support Systems for Healthcare Organizations". Proceedings of the 2nd IFIP International Symposium on Wireless Communications and Information Technology in Developing Countries",
  • Ghosh, B., Scott, J. (2008). "Knowledge Management for Healthcare Organizations: Comparing Strategies with Technical Support". Proceedings of the 41st Hawaii International Conference on System Sciences,
  • Ghosh, B., Scott, J. (2007). "Effective Knowledge Management Systems for a Clinical Nursing Setting". Information Systems Management, 24(1), 73-84. .
  • Ghosh, B., Scott, J. (2007). "Social Capital in Knowledge Based Business Process Outsourcing". Proceedings of the 13th Americas Conference on Information Systems,
  • Ghosh, B., Hasley, P. J. (2007). "Using Asymmetric Classification Cost Matrices in Predicting Diabetes". Proceedings of the 9th International Conference on Decision Support Systems,
  • Ghosh, B., Scott, J. (2006). "An Exploratory Study of Organizational Impacts on BPO Using Coordination Theory". Proceedings of the 12th Americas Conference on Information Systems,
  • Ghosh, B., Scott, J. (2005). "Comparing Knowledge Management in Health-Care and Technical Support Organizations". IEEE Transactions on Information Technology in BioMedicine, 9(2), 162-168. .
  • Zhang, L., Mannino, M., Ghosh, B., Scott, J. (2005). "Data Warehouse Efficiency Evaluation Using Fuzzy Data Envalopement Analysis. Proceedings of the 11th Americas Conference on Information Systems,
  • Ghosh, B., Scott, J. (2005). "Effective Knowledge Management for Hospital Nurses". Proceedings of the 11th Americas Conference on Information Systems,
  • Ghosh, B., Scott, J. (2005). "Evaluating Business Process Outsourcing Using Coordination Theory". Proceedings of the 11th Americas Conference on Information Systems,
  • Ghosh, B., Scott, J. (2005). "Inter Organizational Knowledge Management in a BPO". Proceedings of the 11th Americas Conference on Information Systems,
  • Ghosh, B. (2004). "Communication for Local Area Networks and Computers". Thomson Course,
  • Ghosh, B., Scott, J. (2004). "Business Process Outsourcing an Organizational Boon or Bust?". Proceedings of the INFORMS Annual Meeting,
  • Scott, J., Ghosh, B. (2004). "Two dimensions of Knowledge Management: Technology and Organizational Culture". Proceedings of the INFORMS Annual Meeting,
  • Zhang, L., Ghosh, B., Mannino, M., Scott, J. (2004). "Applying Fuzzy Compsite Programming to Assess and Compare Organizational Effectiveness of Knowledge Management Strategy". Proceedings of the 10th Americas Conference on Information Systems,
  • Ghosh, B., Blackwell. (1988). "Design and Implementation of a New XINU Process Scheduler". Journal of the Institution of Engineers, 68(2), 53-57. .
  • Wolf, J., Ghosh, B. (1988). "Simulation and Analysis of Very Large Area Networks Using an Information Flow Model". IEEE Networks, 2(4), 6-18. .
  • Ghosh, B., Wolf, J. (1988). "Simulation of a Very Large Area Network Using an Information Flow Model". Proceedings of ACM Summer Simulation Conference,
  • Wolf, J., Ghosh, B. (1987). "Modeling Very Large Area Networks Using an Information Flow Approach". Proceedings of 1987 Symposium on the Simulation of Computer Networks,

Office Hours

Tues. 10:00 am - 12:00 pm, 2:00-5:00 pm