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IT Services Helpdesk


For immediate assistance, please call our 24-hour support line at 303-352-7548.


Email from your MSU Denver email address.


You can submit a service ticket online at Note you will need to connect to MSU Denver's GlobalProtect service if you are off campus.


Please visit the ITS Service Status page for up-to-date information on planned maintenance, outages, and security alerts.

COVID-19 ITS Support Availability

Due to building closures and an emphasis on maintaining sound social distancing practices, ITS is temporarily suspending walk-in services at both campus locations. All clients requiring assistance should contact the ITS Service Desk using the contact information above.

Campus Computer Lab Closure

In order to provide technology solutions to students taking in-person classes, the Tivoli 225 and SI 1058 labs have been reopened in a limited capacity. If you need access to a computer lab, please submit your request through the Study Space Request Form. Please note approval is contingent upon space availability at any given time, and individual spaces are not reserved.

Security Alert! Please review information on how to stay safe online during the COVID-19 incident.


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