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IT Services Helpdesk

For immediate assistance, please call the number listed below. If you are on a secure MSU Denver network, you can also submit a service ticket online.


COVID-19 ITS Support Availability

Due to building closures and an emphasis on maintaining sound social distancing practices, ITS is temporarily suspending walk-in services at both campus locations. All clients requiring assistance should contact the ITS Helpdesk at 303-352-7548 or submit a request via https://support.msudenver.edu/. The Helpdesk phone line is available 24x7, and the support portal linked above is accessible via VPN.

Campus Computer Lab Closure

With most buildings closed and shared computing resources being a risk to spread infection, we will unfortunately be closing all campus computer labs for the duration of the health crisis. We are actively working to provide mechanisms for off-campus access to key academic software titles; if you have any questions on this topic please contact the ITS Helpdesk via the above information.

 Security Alert! Please review information on how to stay safe online during the COVID-19 incident. 


Please visit the ITS Service Status page for up-to-date information on planned maintenance, outages, and security alerts.


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