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IT Services Helpdesk

For immediate assistance, please call the number listed below. If you are on a secure MSU Denver network, you can also submit a service ticket online.

COVID-19 ITS Support Availability

Due to building closures and an emphasis on maintaining sound social distancing practices, ITS is temporarily suspending walk-in services at both campus locations. All clients requiring assistance should contact the ITS Helpdesk at 303-352-7548 or submit a request via The Helpdesk phone line is available 24x7, and the support portal linked above is accessible via VPN.

Campus Computer Lab Closure

With most buildings closed and shared computing resources being a risk to spread infection, we will unfortunately be closing all campus computer labs for the duration of the health crisis. We are actively working to provide mechanisms for off-campus access to key academic software titles; if you have any questions on this topic please contact the ITS Helpdesk via the above information.

 Security Alert! Please review information on how to stay safe online during the COVID-19 incident. 

Please visit the ITS Service Status page for up-to-date information on planned maintenance, outages, and security alerts.

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