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ITS Newsletter

October 2017 ITS Newsletter Header

Telephony Initiative Update: Wave 3, Here We Come!

The ITS Telephony Implementation Team recently completed Wave 2 of the telephone deployment initiative in the Administration, Science, and Tivoli buildings. Wave 3, which is schedule to be completed by Nov. 1, recently began in the following buildings: Boulder Creek, Golda Meir House, Hospitality Learning Center, King Center, Modular Offices, Rectory Office, North Classroom, Ninth Street, PE/Event Center, Regency Athletic Complex, St. Cajetan's Center, and Seventh Street Classroom.

If your office is located in one of the Wave 3 buildings, and you would like information about what you need to do prior to receiving your new telephone, please watch the entertaining and informative What's Needed From You? video. It provides helpful information about preparing your workspace prior to the telephone deployment in your department.

If you’ve already received a new phone, it is recommended that you:

  • Change the greeting on your former phone number to inform callers that you have a new number. This message will remain on the AHEC phone system through December 1, 2017.
  • Set your former phone number to not accept voicemail messages.
  • Check to see that your phone number has been updated in Banner. ITS recently implemented a process to automatically update the phone numbers in Banner. However, if you want to update your phone number immediately, you can log into Banner and change it.

The First Steps webpage provides instructions for completing the steps listed above. You can also find helpful information about how to use your new phone at and general information about the project on the Telecommunications Initiative webpage.

Striving for Excellence in Teaching and Learning

MSU Denver continuously strives for excellence in teaching and learning in fulfillment of our mission to provide a high-quality, accessible, enriching education that prepares students for successful careers, post-graduate education and lifelong learning in a multicultural, global and technological society. One of the ways to achieve this excellence is through continuous course improvement, which the CourseLaunch, CourseAssist, CourseConstellation and ELITE Certification programs are designed to facilitate.

All MSU Denver faculty are encouraged to explore the course improvement opportunities below and to submit an application for the Spring work cycle (courses to be taught Summer or Fall 2018) as soon as possible:

  • CourseLaunch (application deadline Friday, Dec. 15th, 2017) 
  • CourseAssist (application deadline Friday, Dec. 15th, 2017) 
  • CourseConstellation (application deadline Friday, Dec. 15th, 2017) 
  • ELITE Certification (application deadline March, 15th, 2018)

To learn more about these beneficial programs, please check out our articles in the previous Information Technology Services March 2017 Newsletter, "Need a Course Makeover?" and "Get a Competitive Edge!". 

October is National Cyber Security Awareness Month

Posting to social media. Ordering a pair of shoes. Paying a credit card online. Every day – at home and at work – we use technology tools and applications that help make our lives more convenient, efficient, and connected. But with greater convenience comes a greater risk.

To ensure every American has the resources they need to stay safer and more secure online, National Cyber Security Awareness Month (NCSAM) – observed every October since 2004 – was created as a collaborative effort between government and industry. For more information about NCSAM and how to protect yourself online, please visit the Stay Safe Online website.

Basic Understanding of Cybersecurity Workshop | October 19

Information technology experts from MSU Denver, CCD, CU Denver, and AHEC will be hosting a free Basic Understanding of Cybersecurity workshop for all current Auraria Campus students, faculty, and staff on Thursday, October 19, from 11:30 a.m. - 1 p.m. To attend you must register online at The workshop is limited to 45 participants so sign up soon. Pizza and soft drinks will be provided for all registered participants. 

Information Security Is Our Responsibility

From the EDUCAUSE Security Awareness Initiative Webpage

Did you know? According to a 2016 Raytheon survey, 86 percent of young adults think that keeping the Internet safe and secure is a responsibility we all share — up 4 points from 82 percent in 2015.

As digital citizens, we are getting better about consistently protecting ourselves, our devices, and our family and friends. However, the Internet is always “on,” so we must remain vigilant and continue to connect with care in order to protect our mobile devices — including laptops, tablets, smartphones, and wearable technology — as well as our personal information.

  • Protect your device. Add a passcode to your cell phone, tablet, or laptop right now!
  • Use strong passwords or passphrases. Especially for online banking and other important accounts.
  • Enable multifactor authentication. Wherever possible, enable multifactor authentication, which helps secure your accounts by requiring hardware or biometrics in addition to your password.
  • Check your social media settings. Review your social media security and privacy settings frequently. Enable two-step verification whenever possible.
  • Educate yourself. Stay informed about the latest technology trends and security issues such as malware and phishing.

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