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Banner Self-Service Gets a Major Facelift!
Learn about the Banner 9 Self-Service Upgrade Initiative and how it will help transform the digital experience at MSU Denver.
As MSU Denver evolves to better meet our student, faculty, and staff experience, our technology should support those needs by being sustainable, robust, and provide an enhanced overall experience. This is reflected in the University’s number one strategic goal which is to attract, prepare, and graduate students equipped to succeed in the 21st century. Upgrading Banner Self-Service – the system used by all Roadrunners for numerous tasks like searching the course catalog, registering for classes, reviewing financial aid information, checking leave balances, and much more – directly supports this goal.
General Information about the Banner 9 Self-Service Upgrade Initiative
All members of the MSU Denver community will be able to view and update their personal information, emergency contacts and direct deposit information. In addition to this functionality the following users will have access to:
In a phased approach, the current SSB8 portal will be upgraded to the SSB9 platform over the course of the next year.
Phase 1 (October 2021): Student Self-Service, General Self-Service, and Student Registration Self-Service
Phase 2 (TBD late summer 2022): Faculty Self-Service, Communication Management, and Event Planning
The method by which users enter the new SSB9 portal will be identical to that of the SSB8 portal. All links from websites like the Student Hub and Faculty and Staff Hub will still link directly to the appropriate pages.
SSB9 offers a modern digital experience with a redesigned user interface. It has the capability to provide relevant information in an easy to navigate manner with both mobile and standard web enhancements. It will allow the MSU Denver community greater access to relevant data and supports an improved overall user experience for students, faculty, advisors, and staff.
SSB9 will be rolled out University wide using a phased approach. During the transition, some functionality will be available in SSB8, and some functionality will be accessed via SSB9. Training videos and how-to articles about using SSB9 will be available via the ITS Knowledge Base and in-person support will also be provided.