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Information Technology Services
HelpDesk KnowledgeBase
The HelpDesk KnowledgeBase provides our learning community at Metropolitan State University of Denver with "anytime, anywhere” access to key information services. Whether you are a student, staff member or faculty member, the KnowledgeBase provides the online resources necessary to address your technology needs. Please let us know if you can't find a solution to your problem by filling out the feedback form at the bottom of the page, submitting a help ticket online, or calling the MSU Denver Helpdesk.
Email on Mobile DevicesEmail setup instructions for phone and tablets |
Email on ComputersInstructions for setting up email on Outlook, Apple Mail, and other desktop email clients |
VPNInstructions for Staff/Faculty members to access network resources from home |
Banner Self-Service (Student Hub)Instructions and solutions for Student Accounts information in Student Hub |
Blackboard LearnCommon solutions for online courses |
Account TypesDescriptions and solutions for the many types of systems and accounts at MSU Denver |
Wireless AccessHow to connect to wireless networks on Mac and PC, and how to request telephony services |
Digital Signage
Instructions on managing digital signs |
Instructional ComputingVirtual classroom resources |
Further Assistance
If you have additional questions, concerns, or need immediate assistance - Please contact the MSU Denver Helpdesk.