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Office of Social Work Student Services, Administration, and Finance

We are a small team supporting a large and rapidly growing group of social work students. Therefore, we work hard to communicate with you in the most effective ways. We ask that you help us with that by utilizing the official ways to contact us (listed below).

  • Prospective BSSW Program or Prospective MSW Program students - Email socialwork@msudenver.edu
  • Accepted and enrolled BSSW Program students - Email bssw@msudenver.edu
  • Accepted and enrolled MSW Program students - Email msw@msudenver.edu
  • To request an advising appointment:
    • Call our Welcome Desk at 303-615-0555 or
    • Stop by the Welcome Desk in Central Classroom Building room 201

Amy Middleton, M.S.

Amy Middleton, M.S.
Director of Social Work Student Services, Administration, and Finance


303-615-0855



gienckea@msudenver.edu

Position Role:
Full-Time Staff

Office Location:
CN

Office Number:
206

Campus Box Number:
70


Directory Profile

Bio:

Ms. Amy Middleton is the Director of the Office of Social Work Student Services, Administration, and Finance (OSWSS) at the Metropolitan State University of Denver (MSU Denver) Department of Social Work. Over the past 18 years at MSU Denver she has been dedicated to increasing community access to higher education. As the founding director of OSWSS, Ms. Middleton has developed and led the team through significant growth and change from creating a vision and mission statement to developing strategic goals and objectives. With her extensive experience in public higher education and her commitment to support diversity and inclusion across campus, she has developed innovative systems and programming that supports students’ wellness and success. Ms. Middleton has developed advising and mentoring processes which are congruent with the University’s values. She has led the OSWSS team to meet the needs first generation students, students of color, and all students from diverse backgrounds.

As a Director of OSWSS at a Hispanic Serving Institution, Ms. Middleton created and implemented student-centered programming across the entire student lifecycle, from admissions to alumni engagement. As a first-generation college student herself, Ms. Middleton understands the importance of programming and services that are inclusive and supportive of a wide array of student needs. Her practice is grounded in responsibility centered budget management (4.5 million per year), integrated operations, and strategic enrollment management practices. During her time as the Director, enrollment in the graduate program applications have increased an average of 20% each year, admissions rates average 67%, and strategic graduate and undergraduate enrollment goals have been met (with an average increase of 14% and 5%, respectively) The success of her team has resulted in increased enrollment of students from diverse backgrounds, to include fist-generation and students of color. Due to her department’s recruitment activities, enrollment consistently meets projected rates with retention rates steadily increasing each year. 

Ms. Middleton’s model of leadership and collaboration is being shared with other Departments to strengthen their development and sustainability of thriving and fiscally self-sustaining graduate programs. She has developed accurate predictive analytic enrollment tools essential for short- and long-term strategic planning and resource allocation. She manages a budget of over 4.5 million annually and is dedicated to bridging student, faculty, and staff needs with enrollment and budget management practices. Ms. Middleton’s leadership and business model has resulted in her being an invited speaker to several university partners and at national conferences.  Her guidance and leadership support other developing graduate programs at MSU Denver and the development of University-wide systems for graduate programming and student support.

She is a proud alumna of MSU Denver with Bachelor of Art degree with a concentration in Art History, Theory and Criticism and has a Master of Science in Organizational Leadership degree from Colorado State University Global Campus. 



Bailee Bannon, M.A.

Bailee Bannon Murray, M.A.
Associate Director of Social Work Admissions, Advising, and Alumni


303-615-0158



bbannon1@msudenver.edu

Position Role:
Full-Time Staff

Office Location:
CN

Office Number:
206

Campus Box Number:
70


Directory Profile

Bio:

Key Areas on the OSWSS-AF Team: Oversight of OSWSS-AF admissions, advising, and alumni engagement activities and programming for undergraduate and graduate students.


Bailee Bannon Murray is a Colorado native who is thrilled to have the opportunity to work with MSU Denver Social Work students! She received her B.S. in Human Development from Colorado State University in Fort Collins in 2010 and an M.A. in Student Affairs and Higher Education from University of Colorado - Colorado Springs in 2013.

Bailee has experience at a variety of public and private institutions in various student affairs roles and has a passion for supporting students while they pursue their educational goals. She joined the Department of Social Work in 2014 and has enjoyed being a part of the continued development of the Office of Social Work Student Services (OSWSS).

In her free time, Bailee enjoys reading, going to concerts, skiing, and nature walking with friends and family.



Claire Alfus, MA

Claire Alfus, M.A.
Graduate Advising Services Coordinator


303-615-0112



calfus@msudenver.edu

Position Role:
Full-Time Staff

Office Location:
CN

Office Number:
206

Campus Box Number:
70


Directory Profile

Bio:

Key Areas on the OSWSS-AF Team:  Provides advising and student support programming for prospective and current MSW students, as well as recruits new students and maintains alumni engagement after graduation.


After working in both the higher education and social work fields for over 10 years, Claire combined her interests and joined the Department of Social Work at MSU Denver. Originally from Chicago, Claire received her BS in Communication Studies from Ball State University and her MA in Counseling Psychology from the Chicago School of Professional Psychology. She describes herself as a seeker who is always learning, and finds that working in a university environment allows her to support others who have similar passions. In her free time, Claire can be found reading, doing genealogy, and drinking good coffee. 



Liz De La Rosa, M.A.

Liz De La Rosa, M.A.
Undergraduate Advising Services Coordinator


303-615-0555



edelaro1@msudenver.edu

Position Role:
Full-Time Staff

Office Location:
CN

Office Number:
206

Campus Box Number:
70


Directory Profile

Bio:

Liz De La Rosa is a First-Generation, Immigrant, Latina who grew up in Five Points Denver and graduated from North High School set off to embark on her college journey at the University of Denver. She received BS degrees in Spanish, Sociology, and Communications. She then returned to her community and worked for Mi Casa Neighborhood Resource Center at North High School as the Post-Secondary Success Coordinator and Family Liaison. She received her master's degree from the Morgridge College of Education in Higher Education Administration with an emphasis in student affairs.  She has over 7 years of experience in the education field and before MSU Denver, she worked at the University of Denver for the department of Access and Transitions.  Her mission is to "give back, encourage diversity, inclusiveness, student retention, and most importantly equity". She describes herself as hardworking but easy going and fun. Outside of work she enjoys time with family, engaging in outdoor activities such as hiking and snowboarding or simply listening to good music.



Kayla Duensing

Kayla Duensing
Welcome Desk Coordinator


303-615-2054



kduensin@msudenver.edu

Position Role:
Full-Time Staff

Office Location:
CN

Office Number:
201

Campus Box Number:
70


Directory Profile

Bio:

Key Areas on the OSWSS-AF Team:  Supports all areas of the Department and SWK student body through administrative support, event planning, and introductory advising while creating a welcoming environment and hub of information for students, faculty and staff. 


Kayla is excited to be a team member of this department, knowing the impact that this Department, students included, has in the Social Work community. She enjoys supporting students in their journey to success and also supporting the faculty and staff of the Social Work Department. Kayla grew up in Nebraska (Go Huskers!) but has spent the last 4 years in Colorado. She can be found in the mountains snowboarding, hiking, camping, hammocking, biking, or just enjoying the great outdoors with her family and two silly pups.

 



 Melissa Grogan Gore

Melissa Grogan Gore, M.A.
Administrative and Financial Services Coordinator


303-605-7037



mgore6@msudenver.edu

Position Role:
Full-Time Staff

Office Location:
CN

Office Number:
201

Campus Box Number:
70


Directory Profile

Bio:

Key Areas on the OSWSS-AF Team: Supports Director in fiscal management of department, manages onboarding of affiliate faculty, student research assistants and graduate teaching assistants, coordinates travel and expense reporting for faculty and department staff, and provides additional support to Assessment Coordinator, Online Coordinator, MSW Program Director, BSSW Program Director and Chair.


Melissa brings a background in nonprofit and community development and higher education to her role in the Department of Social Work. She thrives supporting the infrastructure of a robust organization with the opportunity to collaborate with and support a huge variety of administrators and faculty members. In addition to being a multitasker at work, she co-chairs a chaotic and beautiful family of 9 at home, including an undergraduate student at MSU Denver. Melissa is most at home on roadtrips to see our amazing national parks and in spirited discussions about social justice.



Caitlin Plamp

Caitlin Plamp
Marketing and Admissions Coordinator


303-615-0168



cbauer17@msudenver.edu

Position Role:
Full-Time Staff

Office Location:
CN

Office Number:
206

Campus Box Number:
70


Directory Profile

Bio:

Key Areas on the OSWSS-AF Team:  

Coordinates marketing and recruiting efforts and materials. Provides advising and admissions support for prospective BSSW and MSW Program students, and facilitates processing for both programs.


Caitlin is an alumna of MSU Denver, graduating with a BA in Promotional Strategy Design. She got her start in the Department as a student worker during her undergraduate degree and developed a passion for higher education and supporting faculty, staff, and students. A lifelong learner, she is delighted to be working in higher education helping other reach their educational goals. Her work focuses on the first half of the student life cycle at both the undergraduate and graduate level, from marketing and recruiting to helping to coordinate and providing support during the admissions process. Caitlin enjoys reading, attending live theatre, and playing tabletop games with family and friends in her free time.



Sammy Chavez

Sammy Chavez
Welcome Desk Ambassador


303-615-0555



socialwork@msudenver.edu

Position Role:
Student Employee

Office Location:
CN

Office Number:
201

Campus Box Number:
70


Directory Profile



Lexie Deignan

Lexie Deignan
Graduate Assistant for Social Work Student Services


303-615-0555



socialwork@msudenver.edu

Position Role:
Student Employee

Office Location:
CN

Office Number:
206

Campus Box Number:
70


Directory Profile

Bio:

Key Areas on the OSWSS-AF Team: Provides various student services to individuals across the entire student lifecycle, from recruitment through alumni engagement.


Lexie is a current MSW student with MSU Denver. Originally from Wisconsin, she graduated with a BS in Human Development and Family Studies along with a Certificate in Education and Educational Services from the University of Wisconsin-Madison in May 2017. Given her passion for lifelong learning and helping individuals believe in and enact their potential, she is excited to support students in their educational goals. Lexie rests and refuels through hiking, camping, cooking, checking out local coffee shops, and spending meaningful time with friends and family.



Rachael Durham

Rachael Durham
Graduate Assistant for Social Work Student Services


303-615-0555



socialwork@msudenver.edu

Position Role:
Student Employee

Office Location:
CN

Office Number:
206

Campus Box Number:
70


Directory Profile

Bio:

Key Areas on the OSWSS-AF Team: Provides various student services to individuals across the entire student lifecycle, from recruitment through alumni engagement.


Rachael is a current MSU student pursuing her Masters in Social Work. She spent last year teaching English in Spain after working for four years in non-profits empowering youth experiencing poverty to reach their educational goals. Originally from New Mexico, Rachael received her BA in Cultural Anthropology from University of Colorado at Boulder. In her free time, Rachael can be found hiking with her dog, snowboarding, cooking and doing yoga.



Izzy Padilla

Izzy Padilla
Welcome Desk Ambassador + Online & Marketing Student Assistant


303-615-0555



socialwork@msudenver.edu

Position Role:
Student Employee

Office Location:
CN

Office Number:
201

Campus Box Number:
70


Directory Profile



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Contact Information

Main Office Phone:

303-615-0555

Location:

Main Office
Central Classroom Suite 201

Office of Field Education
Central Classroom Suite 202

Office of Social Work Student Services
Central Classroom Suite 206

Maps and Parking

Mailing Address:

Metropolitan State University of Denver
Department of Social Work
PO Box 173362 CB 70
Denver, CO 80217-3362


Accreditation

Council on Social Work Education (CSWE) accreditation logo

Our MSW and BSSW Programs are accredited by the Council on Social Work Education - the sole accrediting body for social work education.