LATEST UPDATES ON FALL 2021 PLANNING, VACCINES, COVID-19 TESTING AND MORE LATEST UPDATES ON FALL 2021 PLANNING, VACCINES, COVID-19 TESTING AND MORE
MSU Denver

Mission Statement

Mission Statement

To provide an inspiring and supportive environment for MSU Denver graduate program professionals to learn, develop and integrate new skills and knowledge into building self-sustaining and thriving graduate programs.

During our pilot year in 2020-21, support was directed to our partners in the College of Health and Applied Sciences, however this website has resources for all graduate programs. Feel free to reach out to us if the Grad Lab can be helpful to you, regardless of which college your graduate program resides in.

The Grad Lab & Integrated Operations Across the Student Lifespan

Strategic Graduate Enrollment Management (S-GEM) is an integrated, interdependent model that spans across the complete student lifecycle and is strategically linked to budget management (Connor, LaFave & Balayen, 2011). At the graduate level, creating a full-service graduate enrollment management (GEM) student lifecycle support operation team with knowledge-based expertise in enrollment planning, data analytics, budgeting, advising, registering students, and financial aid is critical to both programmatic and institutional viability (Williams, 2008). Staff are cross-trained in multiple areas of the student lifecycle such as career counseling, academic advising, financial aid and degree audits while strategically analyzing data on current, prospective, and developing markets (Connor, LaFave, Balayen, 2011).

Our goal in supporting the development of other graduate programs at MSU Denver is to share how applying this model to our MSW Program has served as a catalyst for programmatic and student successes. The Grad Lab team has expertise in graduate programming across the life cycle – from recruiting to alumni engagement – and excelled in strategic graduate enrollment and budget management practices. We value our partnership with other graduate programs and aim to foster a creative and collaborative space where graduate programs, graduate students, and graduate staff and faculty thrive.

Amy K Middleton, MS | Director
pronouns: she/her
Office of Social Work Student Services, Finance & Administration (OSWSS-FA)
[email protected]

A visualization of a life span and integrated interdependent approach. There are two circles, one within the other. The outer circle has two labels on it, one on the left Budget Forecasting & Mgmt. and one on the right reading Enrollment Forecasting & Mgmt. The inner circle has five labels which read, going clockwise starting at the top, Marketing & Recruiting, Admissions, Advising & Retention, Graduation, and Alumni Engagement.

Grad Lab Services

Open Labs

These 60-minute sessions will include a brief overview that includes the basics/foundational elements of the topic and will then be opened for Q&A. Grad program reps can bring specific questions or problems they wish to consult and brainstorm with the group on. These sessions will be held in Zoom, recorded, and uploaded to the resources section of this website.

Workshops

These 90-120 minute sessions will provide resources, skill development, and group consultation. Guests from our University partners may be invited as relevant.

Direct Support & One-on-One Consultations

Fill out our one-on-one consultation request form and we will get you connected with the right person on our team to set up a meeting!

Meet the Grad Lab Team

Powered by the Office of Social Work Student Services, Finance and Administration (OSWSSFA), each member works within various areas of the integrated operations model across the student life cycle.

Amy Middleton, M.S.

Amy Middleton, M.S.

Director of Student Services, Finance & Administration

Primary Student Life Cycle Assignments: Marketing & Recruiting, Admissions, Advising & Retention, Graduation, Alumni Engagement, Enrollment Management, Budget Management, Operations

[email protected]
Bailee Bannon Murray, M.A.

Bailee Bannon Murray, M.A.

Associate Director of Student Services

Primary Student Life Cycle Assignments: Marketing & Recruiting, Admissions, Advising & Retention, Graduation, Alumni Engagement, Enrollment Management

[email protected]
Caitlin Plamp, M.S.

Caitlin Plamp, M.S.

Marketing & Admissions Coordinator

Primary Student Life Cycle Assignments: Marketing & Recruiting, Admissions, Enrollment Management

[email protected]
Claire Alfus, M.A.

Claire Alfus, M.A.

Graduate Advising Services Coordinator

Primary Student Life Cycle Assignments: Advising & Retention, Graduation, Alumni Engagement, Enrollment Management

[email protected]
Melissa Grogan Gore, M.A.

Melissa Grogan Gore, M.A.

Administrative and Financial Services Coordinator

Primary Student Life Cycle Assignments: Budget Management, Operations, Academic/Faculty Support

Kayla Duensing

Kayla Duensing

Welcome Desk Coordinator

Primary Student Life Cycle Assignments: Admissions, Advising & Retention, Academic/Faculty Support

Liz De La Rosa, M.A.

Elizabeth De La Rosa, M.A.

Undergraduate Advising Services Coordinator

Primary Student Life Cycle Assignments: Advising & Retention, Graduation, Alumni Engagement, Enrollment Management

Upcoming Events

Stay tuned for more offerings coming in the 2021-2022 academic year and review our 2020-2021 offerings below.

Contribute to the Grad Lab Jamboard to share your ideas about how the Grad Lab can support your graduate programs.

Past Event Recordings

After attending an Open Lab or watching a recording, we invite you to fill out an Open Lab Feedback Survey

If you are new or looking for some guidance on how to use these resources, we recommend starting with:

  • Open Lab | May the 4th Be With You, Jedi Masters: Tying it all together for successful programming strategies
  • Open Lab | An Introduction to Graduate Enrollment Management

Program Development & Integrated Operations Toolkit

Grad Lab Current State Profile (Program Development & Integrated Operations)

Grad Admissions for Grad Programs Definitions (Admissions)

Breaking It Down: S-GEM Basics (Enrollment Management)

Supporting Students Across the Lifespan (Enrollment Management)

Resource Library

GEM Resources (Enrollment Management)
Source: NAGAP
Referenced in Open Lab: Grad Admissions for Grad Programs

Successful Strategies for Recruiting Adult, Online, and Graduate Students (Marketing & Recruiting, Admissions, Enrollment Management)
Source: Presented at the 2019 NAGAP Annual Conference by Brian Connelly, Kayla Manning, and Stephanie L. Franks Helwich
Referenced in Open Lab: Grad Admissions for Grad Programs

The 5 Key Stages of College Enrollment (Marketing & Recruiting, Admissions, Enrollment Management)
Source: EAB
Referenced in Open Lab: Grad Admissions for Grad Programs

The Enrollment Funnel: Better Results Start with the Prospects You Already Have (Marketing & Recruiting, Admissions, Enrollment Management)
Source: ICEF Monitor
Referenced in Open Lab: Grad Admissions for Grad Programs

Overlooked Inefficiencies in Admissions That Can Impact Yield (Marketing & Recruiting, Admissions, S-GEM)
Source: AACRAO
Referenced in Open Lab: Grad Admissions for Grad Programs

Webinar: From Invisible to Invaluable – Reimagining Your Internal GEM Marketing (Program Development & Integrated Operations)
Source: NAGAP
Referenced in Open Lab: An Introduction to Graduate Enrollment Management

Webinar: Houston, We Have A Problem… Using Lean Methods to Create Efficiencies and Find Solutions in Higher Education (Program Development & Integrated Operations)
Source: NAGAP
Presented by Grad Lab team members Amy Middleton, Bailee Bannon Murray, Caitlin Plamp, and Claire Alfus

References

Connor, C.S., LaFave, J. and Balayan, A. (2017). Integrated interdependence: The emergence of graduate enrollment management (GEM). NAGAP’s Research and Global Issues Committee, NAGAP White Paper. Retrieved August 2018 from https://www.nagap.org/gem-resources

Williams, K. (2008). Graduate enrollment management: Leading the way to EM’s future. College and University, 83(4), 55-58.