A broad list of links to university policies and procedures for students
MSU-Denver is committed to providing an exceptional educational experience that is transparent, efficient, stimulating, and fair. Current or prospective students enrolled in distance/online programs should follow MSU-Denver’s student complaint procedures or contact Student Contact Resolution Services to have issues resolved in an expeditious, fair, and amicable manner. Distance/online students may complete these procedures via telephone, internet video conferencing, or email.
In compliance with U.S. Congressional House Rule (HR) 668.43 (b) and U.S. Department of Education (USDOE)?rules, MSU-Denver must “provide its students or prospective students with contact information for filing complaints with its accreditor and with its State approval or licensing entity and any other relevant State official or agency that would appropriately handle a student's complaint.”
MSU-Denver is accredited by the Higher Learning Commission as recognized by the U.S. Department of Education. If after following the MSU-Denver complaint procedures a resolution has not been reached, a complaint may be filed with external entities based on the student’s state of residence.
*SARA (National Council for State Authorization Reciprocity Agreements) is a national initiative which establishes distance/online education standards so that colleges and universities may offer courses and programs across state lines.