Have you had trouble opening the Early Bird?
How to reset your browser, clear your cache and get back in the loop.
February 8, 2021
If clicking on Early Bird links has recently led you to error messages, here are a few simple steps to ensure you can access important stories and announcements.
If pages aren't displaying correctly, first try a hard refresh of the page. This will update all the info of the current page. General instructions are:
- PC: Ctrl + F5
- Mac: Cmd-Shift-R
Reset your PC or Mac browser data cache
Clear your browser data cache – Android Chrome (This is for Chrome app on Android phone or tablet, not PC.
Clear your browser data cache - iPhone or iPad iOS(This is for the iPhone or iPad iOS, not Apple)
If you complete these steps and are still having issues, please contact the ITS Helpdesk for assistance.
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