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How to transition to a new phone

If you’ve recently received a new handset, be sure to update your contact information.

August 23, 2017

After getting a new phone, employees can take several steps to help with the transition to new handsets and phone numbers.

It is recommended that you:

  • Change the greeting on your old phone number to inform callers that you have a new number. This message will remain on the AHEC phone system through Dec. 1.
  • Set your old phone number to not accept voicemail messages.
  • Update your profile in Banner with your new phone number.
  • Update your email signature.

The First Steps webpage provides instructions for completing the steps above.

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