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Below you'll find infographic guides to some of our most frequently asked questions/concepts.




Where to Get Help graphic


Directions:

  1. Visit https://www.msudenver.edu/ctld/ready/ for help with questions related to how best use Canvas or for best best practices for teaching online.
  2. Visit https://www.msudenver.edu/technology/helpdesk/ for help with particular softwares, programs, or technologies. They can also help with any login
  3. issues into MSU Denver systems and whether or not your publisher content is accessible.
  4. Visit https://www.msudenver.edu/accessibility/contactus/ to discuss with experts whether your content meets the accessibility requirements.
  5. Email your chair for help with your course migration status, if you have a section of a larger course, or the ACT-20 stipend status.

While the global pandemic may mean your course is moving to an online format, this does not mean you have to eliminate all instructor-student contact. Microsoft Teams is our institutionally supported application for synchronous communications, including live class sessions and office hours. Teams provides you with a variety of options for creating virtual meeting rooms, organizing classes, and collaborating with your students using integrated tools.

MS Teams Sync Communication

Directions:

Download Microsoft Teams

  1. Navigate to: https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/download-app
  2. Click Download for Desktop.
  3. Open and run the installer
  4. Open the Teams app on your computer.

 

Create a team/channel for your class

  1. Open the Teams app on your computer.
  2. Click the Teams icon from the global navigation menu on the left. 
  3. Click the Join or create team button.
  4. Click the Create team button. 
  5. Select Class from the Team type options. 
  6. Type the Class name and Description in the input boxes. 
  7. Click the Next button.
  8. Search students by email address in the input box labeled Search for students.
  9. Select the students you want to add. 
  10. Click the Add button.
  11. Click the Close button.
    • Note: Your class has now been created. From the home page of your newly created course, you may add class materials, files, and assignments, although this may not be necessary since these are stored in Canvas.

 

Set up Class Meetings

  1. Open the Teams app on your computer.
  2. Click the Calendar icon from the global navigation menu on the left. 
  3. Click+ New meeting button on the top right. 
  4. Type a meeting title in the input box. 
  5. Click the input box labeled Add required attendees.
  6. Type student name or email.
  7. Click the student name to add to this meeting.
  8. Edit the meeting start and end times.
  9. Click the dropdown menu labeledDoes not repeat. 
  10. Keep Does not repeat selected for an individual meeting.
  11. Select any other option from the dropdown menu for recurring meetings. 
  12. Click the input box labeled Add channel.
    • Select the Class you would like to associate this meeting with. 
  13. Type details in the large input box. 
  14. Click the Save button on the top right. 
    • Note: if you added attendees, this button will say “send” instead, although it serves the same function.

 

Adjust Meeting Settings

  1. Open the Teams app on your computer.
  2. Click the Calendar icon from the global navigation menu on the left. 
  3. Click the meeting card you would like to adjust settings for.
  4. Click meeting options at the top of the page.
    • Note: This will open a new page in your web browser. This option will not appear unless you have invited participants. 
  5. Select Who can bypass the lobby from the dropdown menu.
  6. Toggle the slider next to Always let callers bypass the lobby if you prefer to eliminate the lobby.
  7. Toggle the slider next to Announce when callers join or leave to enable/disable notifications for when users leave or join the meeting.
  8. Click the dropdown menu next to who can present to allow/disallow student sharing. 
  9. Click the Save button.

 

Collaborate with students

  1. Click the meeting card for the meeting you would like to enter. 
  2. Click the Join button to enter the meeting.
  3. Select from the following collaboration options. 
    1. Click the Screen Share icon (a box with an upward pointing arrow) from the in-meeting menu to share your screen with students.
    2. Click the Files icon (a piece of paper with a folded corner) from the global navigation menu to upload and share files with students.
    3. Click the Show conversation (a dialogue box) from the in-meeting menu to open the chat.
    4. Click the More added apps icon (3 horizontal dots) from the global navigation menu to connect more apps for collaboration.
      • Note: Apps have varying levels of functionality and integration depending on the publisher. We recommend you use Office 365 apps including OneNote, Wiki, or Stream.

Course Content Journey graphic


Directions:

  1. Did you have a Blackboard course migrated during the Tier 1 process? If you don’t know, check with your chair!
    1. If the answer is YES, you will have a K16 course. This is an unpublished course containing content migrated from Blackboard during the Tier 1 process. Work in this course if you want to work from existing materials. If you wish to work in a K16 course, the next steps are:
      1. Refer to the Post Migration Guide in Canvas to learn about common migration problems and solutions.
      2. Clean up your imported content.
      3. Focus on building in Modules, not on changing settings.
      4. You will learn how to import content from K16 to your course during the Capstone training.
    2. If the answer is NO, then you did not have a Blackboard course migrated during the Tier 1 process. Instead, you can work in a Sandbox course. This is a blank unpublished course with the blueprint applied. Work in this course if you don’t have a K16, want to migrate Blackboard content via the Tier 2 process, or want to try out new things. If you want to start your course from scratch, you can work in a Sandbox or work directly in your course. If you wish to work in a Sandbox or start from scratch, the next steps are:
      1. Transfer Blackboard content, if desired. If you want to do this, follow these steps:
        1. Contact ITS to import content from Blackboard via the Tier 2 process.
        2. Refer to the Post Migration Guide in Canvas to learn about common migration problems and solutions.
        3. Clean up your imported content.
        4. Focus on building in Modules, not on changing settings.
        5. You will learn how to import content from the Sandbox to your course during the Capstone training.
      2. Or, if you are starting from scratch, create new modules and content. Remember to focus on building in Modules, not on changing settings.
  2. Eventually, you will transfer content into your course. This is a published course with the blueprint applied. Import content from K16 and/or Sandbox courses as described in the Capstone traning. (This step is not necessary if you have been building from scratch within the course shell.) Lastly, check all settings and dates.

Copy content from your K16 or Sandbox course into your published course shell.

Full description of course copy guide contents written below.

Directions

  1. Log in to your published course shell in Canvas.
  2. Locate "Import Course Content" within the course settings.
  3. Type the name of the K16 or Sandbox course you want to copy content from.
  4. Choose which Specific Content to copy.
  5. Wait for the transfer to complete.
  6. Use the Post-Import Checklist to check that your content copied over correctly.
  7. Congratulations! You have successfully copied content into your course.

Many courses at the university have several sections, taught by several different instructors. Still, we want to create a consistent experience across sections of a course so students all receive a similarly excellent learning experience. There are several ways you as a department chair or course facilitator can share your lead course or the relevant content within, with those instructors teaching different sections of the course.

Note: Any of the following methods can be used to deploy a lead course to other courses once they are ready. These methods require familiarity with the self-help tutorials at https://www.msudenver.edu/ctld/ready/self-help-tutorials/

Lead to Recipient Course graphic

Terminology:

  • Lead Course - A course developed specifically to be distributed to multiple instructors. (Previously called template, master, etc.)
  • Recipient Course - A course that will receive content from a lead course. (Previously called child course, templated course, etc.)

 

Method 1: Send an export (.zip) of the lead course

Course Facilitator Steps

  1. Go to MSU Denver’s Faculty and Staff Hub.
  2. Click Canvas in the Teaching & Learning section.
  3. Log in to your Canvas account.
  4. Select the lead course you’d like to export.
  5. Click Settings in the course navigation menu on the left. 
  6. Click Export Course Content from the menu on the right.
  7. Navigate to the Export Type section.
  8. Click the radio button labeled Course.
  9. Click Create Export. 
  10. Navigate to the Content Exports section.
  11. Click the newly created link to download the exported .zip file.
  12. Save the .zip file  to your computer
  13. Send the .zip file to recipient instructors by attaching it to an email, or sharing via OneDrive.

 

Recipient Instructor Steps

  1. Download the .zip file that has been sent to you.
  2. Go to MSU Denver’s Faculty and Staff Hub.
  3. Click Canvas in the Teaching & Learning section.
  4. Log in to your Canvas account.
  5. Select the course shell you’d like to import content to.
  6. Click Settings in the course navigation menu on the left. 
  7. Click Import Course Content from the menu on the right.
  8. Click the Content Type dropdown. 
  9. Select Canvas Course Export Package.
  10. Click the Choose File button. 
  11. Select the .zip file you previously downloaded.
  12. Click the radio button next to Select Specific Content.
  13. Select options, such as Adjust due dates, as necessary.
  14. Click Import.
  15. Navigate to the Current Jobs section.
  16. Click Select Content next to the course you just imported.
  17. Check boxes for the following course elements:
    • Modules 
      • If listed, deselect the Course Information Module and Sample Module to avoid importing duplicates. If you put information in these modules, copy and paste them to your new course post-import
    • Assignments
    • Quizzes
    • Question Banks 
    • Discussion Topics
    • Announcements
  18. Click Select Content in the lower right to begin running the import.

Method 2: Enroll all recipient instructors in lead course

Course Facilitator Steps

  1. Go to MSU Denver’s Faculty and Staff Hub.
  2. Click Canvas in the Teaching & Learning section.
  3. Log in to your Canvas account.
  4. Select one of your Sandbox Courses to copy content to.
  5. Click Settings in the course navigation menu on the left. 
  6. Click Import Course Content from the menu on the right.
  7. Click the Content Type dropdown. 
  8. Select Copy a Canvas Course.
  9. Search for your lead course in the input box labeled Course Name.
  10. Click the radio button next to Select Specific Content.
  11. Select options, such as Adjust due dates, as necessary.
  12. Click Import.
  13. Navigate to the Current Jobs section.
  14. Click Select Content next to the course you just imported.
  15. Check boxes for the following course elements:
    • Modules 
      • If listed, deselect the Course Information Module and Sample Module to avoid importing duplicates. If you put information in these modules, copy and paste them to your new course post-import
    • Assignments
    • Quizzes
    • Question Banks 
    • Discussion Topics
    • Announcements
  16. Click Select Content in the lower right to begin running the import.
  17. Enter the sandbox course you just imported content to. 
  18. Click People in the course navigation menu on the left.
  19. Click the + People button on the top right.
  20. Search users by email address.
  21. Click the Role dropdown menu.
  22. Select teacher role.
  23. Click Next. 
  24. Click Add Users. 
  25. Send instructors a link to the Course Copy Guide available here: https://www.msudenver.edu/ctld/ready/self-help-tutorials/canvas-introduction/

 

Recipient Instructor Steps

  1. Go to MSU Denver’s Faculty and Staff Hub.
  2. Click Canvas in the Teaching & Learning section.
  3. Log in to your Canvas account.
  4. Select the course shell you will be teaching from.
  5. Click Settings in the course navigation menu on the left. 
  6. Click Import Course Content from the menu on the right.
  7. Click the Content Type dropdown. 
  8. Select Copy a Canvas Course.
  9. Search for the sandbox course you were just added to in the input box labeled Course Name.
  10. Click the radio button next to Select Specific Content.
  11. Select options, such as Adjust due dates, as necessary.
  12. Click Import.
  13. Navigate to the Current Jobs section.
  14. Click Select Content next to the course you just imported.
  15. Check boxes for the following course elements:
    • Modules 
      • If listed, deselect the Course Information Module and Sample Module to avoid importing duplicates. If you put information in these modules, copy and paste them to your new course post-import
    • Assignments
    • Quizzes
    • Question Banks 
    • Discussion Topics
    • Announcements
  16. Click Select Content in the lower right to begin running the import.

 

Method 3: Recipient instructors enroll the course coordinator in their recipient course

Course Facilitator Steps

  1. Email all recipient instructors and request you be added to the recipient course as a teacher.
  2. Go to MSU Denver’s Faculty and Staff Hub.
  3. Click Canvas in the Teaching & Learning section.
  4. Log in to your Canvas account.
  5. Select the recipient course you will be transferring content to.
  6. Click Settings in the course navigation menu on the left. 
  7. Click Import Course Content from the menu on the right.
  8. Click the Content Type dropdown. 
  9. Select Copy a Canvas Course.
  10. Search for your lead course in the input box labeled Course Name.
  11. Click the radio button next to Select Specific Content.
  12. Select options, such as Adjust due dates, as necessary.
  13. Click Import.
  14. Navigate to the Current Jobs section.
  15. Click Select Content next to the course you just imported.
  16. Check boxes for the following course elements:
    • Modules
      • If listed, deselect the Course Information Module and Sample Module to avoid importing duplicates. If you put information in these modules, copy and paste them to your new course post-import
    • Assignments
    • Quizzes
    • Question Banks 
    • Discussion Topics
    • Announcements
  17. Click Select Content in the lower right to begin running the import.
  18. Instructors may now teach from this course.

 

Recipient Instructor Steps

  1. Go to MSU Denver’s Faculty and Staff Hub.
  2. Click Canvas in the Teaching & Learning section.
  3. Log in to your Canvas account.
  4. Select the recipient course you will be teaching from.
  5. Click People in the course navigation menu on the left.
  6. Click the + People button on the top right.
  7. Search for the course facilitator by email address.
  8. Click the Role dropdown menu.
  9. Select teacher role. 
  10. Click Next. 
  11. Click Add Users. 
  12. Your course facilitator may now copy content to your course shell.

You probably have a published course ready and waiting for deployment this term. But how do you get content into that course? To copy content from another course or sandbox within Canvas, consider using the following infographic to guide your process.

Cleaning and moving a course graphic: all relevant information is duplicated in the steps below.

Directions:

  1. Login to your Canvas account.
  2. Select the Post-Migration Guide from the course dashboard.
  3. Read the intro.
  4. Click Modules.
  5. Click What Happened?
  6. Click next on each page to navigate through the course.
  7. Click on Dashboard from the global navigation menu.
  8. Select the course you would like to review.
    • Note: this is the course you want to modify content or create content in before copying that course into your course. You can select a K16/Blackboard migrated course or a Sandbox course you’ve built from scratch.

 

Cleaning up a K16 Course

  • Review the following areas to check for broken links, missing images, incorrect formatting, titles, etc.:
    1. Module contents
    2. Assignments
    3. Discussions
    4. Quiz content
    5. Image, Video, Web, Course Links
      1. Run Course Validator
      2. Replace video files with embed codes
    6. Gradebook
    7. File migration
    8. Migration Exception Log
      1. Found in pages
    9. An external tools

 

Cleaning up a Sandbox course

  • Review the following areas to ensure all content, links, images, and formatting is correct:
    1. Syllabus
    2. Course Information Module
    3. Module Contents
    4. Assignments
    5. Discussions
    6. Quiz content
    7. Image, Video, Web, Course Links
      1. Run Course Link Validator
      2. Embed videos
    8. Gradebook
    9. Any external tools

 

Moving your cleaned up course to shell

  1. Select the published course that you wish to move content to.
  2. Click Settings from the course navigation menu.
  3. Click Import Course Content on the right.
  4. Click Content Type drop down list.
  5. Select Copy a Canvas course.
  6. Type the name of the course you want to copy content from. 
  7. Click Select Specific Content.
    • Note: Do NOT select All Content.
  8. Click Import.
  9. Click Select Content next to Course Copy under Current Jobs.
  10. Select specific checkboxes on the window that appears:
    1. K16 Courses
      1. Modules
        • Deselect Course Information Module and Sample Module
      2. Assignments
      3. Quizzes
      4. Question banks
      5. Discussion topics
      6. (Optional) External Tools
        • Do not select YuJa and Report an Accessibility Issue
      7. (Optional) Announcements
      8. Rubrics
    2. Sandbox Courses
      1. Syllabus Body
      2. Modules
        • Deselect Course Information Module and Maple Module
      3. Assignments
      4. Quizzes
      5. Question Banks
      6. Discussion topics
      7. (Optional) External Tools
        • Do not select YuJa and Report an Accessibility Issue
      8. (Optional) Announcements
      9. Rubrics
  11. Click Select Content.

 

Review the Post-Import Checklist

  1. Access the course in Canvas.
  2. Review and update content copied:
    1. From a K16 Course:
      1. Announcements
      2. Syllabus - you will need to copy and paste info into this page from your external syllabus.
      3. Course Information Pages
        1. Create content in Overview (Read me Frist)
        2. Copy info into Grading Policy
        3. Add your instructor introduction
      4. Assignments
        1. Rubrics
        2. Due Dates
        3. Group Settings
      5. Quizzes
        1. Test questions
        2. Values of questions
        3. Due dates
      6. Module pages
        1. Published
        2. Videos and Images
        3. Links
      7. Groups
        1. Need to build them (optional)
      8. Wikis, Blogs, and Journals
        1. Recreate alternative assignments
      9. External Tools
        1. Placements
        2. Links
        3. Add Instructions
      10. File
        1. Storage
    2. From a Sandbox course: 
      1. Announcements
      2. Syllabus
      3. Course Information pages
      4. Assignments
        1. Rubrics
        2. Due Dates
        3. Group Settings
      5. Quizzes
        1. Test questions
        2. Values of questions
        3. Due dates
      6. Module pages
        1. Published
        2. Videos and Images
        3. Links
      7. Groups
        1. Need to build them (optional)
      8. Wikis, Blogs, and Journals
        1. Recreate alternative assignments
      9. External Tools
        1. Placements
        2. Links
        3. Add Instructions
      10. File
        1. Storage

Please note: Classic quizzes will be officially deprecated in 2022.


 

This infographic compares the two types of Canvas quizzes: New and Classic. Each type of quiz has its own benefits and limitations. For example, New Quizzes offers more question types, but Classic Quizzes has a more robust Rich Content Editor and allows for third-party app integration. The information below lists major features and settings that are unique to each type of quiz.


 

The information in this infographic is reproduced in the steps below

 

  1. Quiz Features
    1. New Quizzes
      1. Use additional question types: categorization, ordering, stimulus/passage, hot spot
      2. Search content within a question bank
    2. Classic Quizzes
      1. Use the Rich Content Editor to record audio and video; check accessibility; integrate third-party apps and LTI tools, such as YuJa; insert media iframes; edit HTML; and more!
      2. Create a survey
      3. Bookmark question banks
  2. Settings & Workflow
    1. New Quizzes
      1. Duplicate quiz from “Quizzes” page
      2. Import content into individual quiz
      3. Require waiting period between quiz attempts
      4. Shuffle questions and answers per question
    2. Classic Quizzes
      1. Integrate third-party apps
      2. Enable designer and observer roles
  3. Grading & Reports
    1. New Quizzes
      1. Give an individual student extra time on all quizzes for the entire course
      2. Access quintile performance reports
    2. Classic Quizzes
      1. Grade one question at a time in Speedgrader
      2. Access Student Analysis reports as a CSV file
      3. Access quizzes using API
  4. Major Limitations
    1. New Quizzes
      1. Limited Rich Content Editor functionality
      2. Limited ability to integrate third-party apps and LTI tools
      3. No accessibility checker
      4. Reports may take up to 24 hours to generate
      5. Not all planned features are currently available; updates will continue to roll out through July 2021
    2. Classic Quizzes
      1. Fewer question types
      2. Workflow limitations, such as no built-in duplication feature
      3. You can migrate from Classic to New quizzes, but not from New to Classic quizzes
      4. Classic quizzes will be officially deprecated in 2022.

Knowing many students and instructors are new to online learning, MSU Denver has contracted with TutorMe to provide 24/7 virtual tutoring to supplement existing internal academic support available through the Tutoring Center, Writing Center, and Math Tutor Lab. TutorMe covers nearly all disciplines and can be accessed through an individual’s Canvas “Profile” or within the “Help” button. Being new to online learning, new to Canvas, and potentially teaching larger classes are all good reasons to lean on TutorMe as a resource in addition to a faculty member’s instruction and in-class support.

This can be enabled by following the directions below:

  1. Open the course for which you'd like to enable TutorMe.
  2. Click on Settings in the left Navigation panel.
  3. Click on the Navigation tab at the top of the page.
  4. Find TutorMe (Online Tutoring) in the list further down the page.
  5. Click on the 3 buttons to the right.
  6. Click on Enable.
  7. Click on Save, at the bottom of the page.
  8. TutorMe (Online Tutoring) should now be in the navigation panel to the left of the page.


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