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FAQ

About Us



  • MSU Denver’s CTLD Instructional Design Group works in a collaborative process with instructors, who are fully in charge of the course development process. The instructor gets the support of dedicated instructional experts who help them think carefully and systematically about the most effective ways to design, develop, and deliver instructional materials.

  • Instructors receive support with using the learning management system, creating instruction and assessment materials, developing multimedia in a full media production studio (which includes green screen, sound booths, and more), adopting and/or creating Open Educational Resources (OERs), and conducting continuous improvement reviews of their courses using national and institutional standards.

Instructors can learn more about our CTLD team members’ backgrounds and areas of expertise by visiting our Staff Bio page.

Open Educational Resources (OER) are materials that support teaching, learning, and research. These include textbooks, interactive learning materials, quizzes, images, media, software, lab manuals, games, online lectures, and more. These resources are free to use, share, and download, and they are also often free to edit and adapt. See our OER page for more information.

QM stands for Quality Matters, a nationally-recognized set of standards for online course design. The CTLD references the QM Rubric and Standards to guide online course development.

The Peer Review of Online Course Excellence Subcommittee (PROCES) developed online course standards to assist instructors with online course development and continuous improvement. Information about the PROCES standards are available on the Online Learning page.

Course Development



The ID Group has two course development cycles per year. The fall cycle begins in August, and the spring cycle begins in January. The Online, Teaching, Learning, and Access Committee (OTLAC) determines which courses (and thus, which instructors) are included in each cycle. OTLAC reviews institutional priorities for course development and schedules courses within our two course development cycles. In addition to these identified courses, requests are welcome and can be submitted to Matt Griswold for consideration by the committee.

Instructors can learn more about preparing for an upcoming cycle by visiting our Course Development page. All instructors engaging in a development cycle will attend a kickoff meeting with their assigned instructional designer and will complete an orientation training prior to starting.

Instructors participating in the course development cycle have a wide range of services they can take advantage of, including alignment and content support, OER sourcing and implementation, instructional media support, assessment design, and accessibility remediation. More information about services provided by the CTLD can be accessed at our Services page.

Instructional Media



Instructors will have scheduled access to the studio and sound booth when they are working with the CTLD in a course development cycle. They will be accompanied by a CTLD Instructional Media Developer.

All minimum software requirements are accessible by all MSUD instructors and staff. Although our Media Team primarily uses the Adobe Suite, they provide all post-production for any project agreed upon within the cycle.

Before recording, the assigned Instructional Media Developer will send an email to the instructor that includes studio etiquette and what to bring. The best way for instructor/staff to prepare is to be familiar with the subject matter to be recorded.

Here are some tips: 

  • Be yourself
  • Lighting basics: light your face, not your screen
  • Audio basics: quiet room, microphone, no background noise
  • Camera basics: Try to be in the center of the frame (if there is no slide or presentation behind/beside you), and do not have anything behind you that could be distracting. 

Support



No. However, CTLD’s Ready website provides a resource center for getting courses online and continuously improving those same courses. The Ready site offers a number of both new and expanded desktop and mobile tutorials on a variety of instructional methods and tools, focusing on the Canvas Learning Management System.

CTLD also offers Instructional Design Support Hours to help with transitioning courses to an online format or with questions about specific tools, such as Microsoft Teams or Canvas. Instructors can access Instructional Design Support Hours (M-F, 10am - 3pm) on the Ready page.

The CTLD provides a wide selection of step-by-step written and video walkthroughs in the Self-Help Tutorials and Resources section of the Ready website. These tutorials cover nearly any tool/feature you’d like to use in Canvas.

Ready



You can visit us during our Instructional Design Support Hours (M-F, 10am-3pm) on the Ready page. Someone will take down your information, and one of our instructional designers or media developers will reach out to you via MS Teams. Alternatively, you can call 303-615-0800 or email ctld@msudenver.edu to submit a support ticket.

Tools



Canvas is the university’s system for storing and communicating grades to students as it is FERPA compliant and keeps student data secure. Final grades will not be pulled from Canvas; instructors are still responsible for submitting these in Banner.

We have multiple tutorials on creating and setting up virtual course meetings in MS Teams on the Ready page.

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