Last Updated: Mar 28th, 2013 - 15:54:01
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New initiative fills ‘desperate need’ for supervisor training

By Cliff Foster

You’ve done well on the job, so you get promoted to a supervisory position with a new title and responsiblities. What you often don’t get is much training on how to manage people.

That’s about to change at Metro State. The College this month is launching an ambitious initiative to ensure supervisors–existing ones and new hires–are trained in the basics of supervision, College policies and campus culture.

Completing the two-day Supervisor Development Program is mandatory for all classified, administrative and faculty members responsible for supervising any employee–even just one–and includes those who oversee student workers.

The program was initiated by President Stephen Jordan and stems from the 2010 Campus Climate Survey. The results showed “there was a desperate need for supervisory training, and so this is in response to that,” said Judith Zewe, the College’s associate vice president of human resources.

Before the winter break, a group of supervisors tested the curriculum and suggested some tweaks. “I think that pilot group is instrumental in the success of this program,” Zewe said.

The program provides training in supervisory skills and responsibilities both universal and specific to Metro State (policies, procedures, job descriptions, annual performance reviews, etc.).

Part I will also cover setting department goals, succession planning, coaching, mentoring and professional development, writing a job description, and the recruitment and selection processes, including a brief overview of the PeopleAdmin system.

Part II will cover diversity and inclusive excellence, managing time and types of leave, performance management, conflict resolution, performance issues, grievance and appeals and rewards and recognition.

The program replaces what Zewe called mini-training sessions with departments and one-one-one counseling.

She and her staff have a formidable task ahead of them. They must get 500 people through the program by June 30.

“This is just the tip of the iceberg,” Zewe said. The initial training will be followed by refresher courses and instruction on specific topics.

Supervisors can register using the Metro State Events Calendar, which can be found here. You may view the upcoming dates by selecting HR Development/Training from the Training drop-down list on the left side of the page, or you can view a list of upcoming dates by following this link.

The January and February program dates are listed. Additional dates for March through June will be announced once the Human Resources Office has relocated to the Student Success Building.

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