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ETC Service Request Form

We look forward to helping you with your service request. Please complete and submit this form. We will respond to your request as soon as possible.

*Full Name:
*Metro State E-mail Address: (i.e.
*Phone Number:
*Role: Faculty/Staff Student
Office Building:
Office Room #:
I need assistance from ETC with:
Courses (e.g. Blackboard Learn)
Faculty & Academic Websites
Classroom Technology Support
Video Shoot / Multimedia
Academic Cloud (Rowdy)

Detailed description of your request:

* Required


(Optional) - If your request is for a specific course, please complete the additional section below:

Course Type: Online Mostly Online / Hybrid On Campus
Course Subject (e.g. ENG, ACC):
Course Number (e.g. 1010):
Course Section (e.g. 001):
Term (e.g. Fall 2007):
CRN (e.g. 50000):
Please select which areas you need assistance with your course: Maintenance of existing course
Creation of new course
Migration of Blackboard (WebCT) Vista Course
I need special access to an online course

(Optional) - If your request is for media, please complete the additional section below:

Please select which media area you need assistance with: Request a video shoot
Request digitizing (e.g. convert VHS to Digital Media/DVD)
Request audio or video taping of a class
Request photography
Presenter/s have already given consent to be filmed.
Maintenance on existing audio, video, or multimedia
Creation of new audio, video, or multimedia
Shoot Date (if applicable) :
Shoot Begin Time (if applicable):
Shoot End Time (if applicable):


Note: If you need to submit any file attachments (.doc, .pdf, etc.) with your service request, please use regular email to submit the attachments to, along with a brief description of your request so that the attachments can be correlated with the request form ticket.

Please review your request above and click the Submit button below to send your request to our office