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Statement of Confidentiality and Client Rights

Information you provide during career counseling is considered and treated by Metropolitan State University of Denver, and by the office of Career Services, as confidential, except in limited circumstances as described below. While MSU Denver Career Services strives to protect the privacy of career counseling communications between its career counselors and students, alumni, and other clients, please be advised that no assurances can be made for the security or confidentiality of information sent by email transmission. Accordingly, it is important for you to decide on the mode of communication with career specialists that you find most comfortable. If you prefer a more secure mode of communication with your career specialist, you are encouraged to schedule an in-person appointment.

The following are exceptions to the confidentiality of information provided by clients in career counseling:

  • When the client, or his or her legal representative, expressly waives confidentiality;
  • When disclosure of confidential information is required to prevent clear and imminent danger to the client or others;
  • When a career counselor consults with another career counselor to obtain professional information or advice to assist in serving the career development needs of the client; or
  • When disclosure is required by law, including, but not limited to, court-ordered disclosure.

When circumstances require disclosure of confidential information, only essential information will be revealed. To the extent possible, a client will be informed before confidential information is disclosed. Additionally, career specialists’ client notes are minimal and brief, and contain no information the specialist deems potentially harmful to the client.

Career specialists are required to conduct themselves in a professional manner. If you have any questions, concerns, or complaints regarding the conduct of any career specialist, you may contact Bridgette Coble, Director of Career Services, at 303-556-3664 or bcoble@msudenver.edu.




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