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Kaspersky Anti-Virus

In continuing to protect you and the University's assets, the ITS Security Team will be upgrading the current Symantec anti-virus software with an improved anti-virus software by Kaspersky. The implementation will be conducted in phases with the first phase starting on 07/07/2014. There is nothing you will need to do as this new software will be installed in the background.

Anti-virus software is the backbone of your workstation and/or laptop security system, working behind-the-scenes to deliver the fast and trusted computer virus and spyware protection. Some of the advantages the Kaspersky software provides:

  • Real-time protection against computer viruses, spyware & more
  • Ensures the applications on your workstation and/or laptop are safe
  • Fast & Efficient workstation and/or laptop performance
  • Rollback of harmful malware activity

Related Terms

  • Adware is software that displays advertisements on your computer
  • Autorun worm are malicious programs that take advantage of the Windows AutoRun feature. They execute automatically when the device on which they are stored is plugged into a computer
  • Browser hijacker change the default homepage and search engine in your Internet browser without your permission
  • Cookie are files placed on your computer that allows websites to remember details
  • Fake antivirus malware reports non-existent threats in order to scare the user into paying for unnecessary product registration and cleanup
  • Malware is a general term for malicious software including viruses, worms, Trojans, and spyware. Many people use the terms malware and viruses interchangeably
  • Phishing refers to the process of tricking recipients into sharing sensitive information with an unknown third party
  • Ransomware is a software that denies you access to your files until you pay a ransom
  • Rootkit is a piece of software that hides programs or processes running on a computer. It can be used to conceal computer misuse or data theft
  • Spam is unsolicited bulk email, the electronic equivalent of junk mail, that comes to your inbox
  • Spyware is a software that permits advertisers or hackers to gather sensitive information without your permission
  • Trojan (Trojan horse) are programs that pretend to be legitimate software, but actually carry out hidden, harmful functions
  • Virus are computer programs that can spread by making copies of themselves

 


Security Tips

  • How to avoid viruses, Trojan, worms, and spyware
    • Use antivirus or endpoint security software
    • Block files types that often carry malware
    • Stay up to date with software patches
    • Backup your data regularly
  • How to avoid being phished 
    • Never respond to emails that request personal financial information. You should be suspicious of any email that asks for your password or account information, or includes link for that purpose. Bank and commerce companies do not usually send such emails
    • Looks of reigns that an email is "phishy" - Phishing email usually use a generic greeting, such as "Dear valued customer," because the email is spam and the phished does not have your name. They may also make alarming claims (e.g., that your account numbers have been stolen or lost). The email often includes misspellings or substitute characters (e.g., "1nformati0n" in an attempt to bypass anti-spam software
    • Make sure that the website you are visiting is secure. Check the web address in the address bar. If the website you are visiting is on a secure server, it should start with https:// ("s" stands for secure) rather than the usual http://. Also look for a small padlock icon on the browser's status bar. These signs tell you that the website is using encryption. However, even if a site is secure, there is no guarantee that it is safe because hackers can create website that use encryption that are designed to steal personal information
    • Always report suspicious activity

How to Instructions for Kaspersky

Please click on the following selection in order to expand the instructions on both Windows and Macs.


Windows:

There are two ways to open Kaspersky Endpoint Security:

    1. Clicking on the Start menu

      1. On the bottom left-hand corner of your screen, click the Start menuPicture of the Start button 

      2‌. Click All Programs.


      3. Look for Kaspersky Endpoint Security 10 for Windows and click it to open the endpoint client.


    2. Selecting on Kaspersky Endpoint Security in your notification area

      1. On the bottom right-hand corner of your screen, click on the up pointing triangle located on your taskbar to open the notification area.

      2. A list of icons will display. Right-click on the Kaspersky Endpoint Security icon and select Kaspersky Endpoint Security to open it.
Mac:

There are two ways to open Kaspersky Endpoint Security:

  1. Clicking on the menu bar

    1From your menu bar (located at the top right-hand corner of your screen), click on the Kaspersky logo and select Kaspersky Endpoint Security to open it.

  2. Searching for Kaspersky on Spotlight

    1. Click on the Spotlight from the menu bar.

    2‌. In the Spotlight search field, type "Kaspersky". Spotlight will display applications, files, and folders that contain the text "Kaspersky". Make sure that you are selecting Kaspersky Endpoint Security.

Windows:
  1. Open Kaspersky Endpoint Security.

  2. Under the Protection and Control tab, click on the Tasks section to expand the menu.
  3. Click on Custom Scan and select Scan Scope from the following menu.
  4. If you do not see the folders that you wish to scan, click the Add button and select the folders that you wish to have scanned.
  5. Once you have selected the object that you wish to scan, click the OK button.
  6. Click the OK button.
  7. Click on Custom Scan and select Start Scanning to initiate the scan.
    NOTE: To check the progress of the scan, click Full Scan and select Open progress window.
Mac:
  1. Open Kaspersky Endpoint Security.

  2. Click on the magnifying glass to expand the menu.
  3. Click on Quick Scan to initiate the scan. 
  4. T‌o check the progress of the scan, click on the Reports icon. (You can also click on the the right arrow next to the progress percentage.)
  5. You will see a Kaspersky Endpoint Security Reports window:

By initiating a full scan, all drives, startup objects, system memory, system backup storage, and disk boot sectors will be scanned. To initiate a full scan, proceed to the following instructions.

Windows:
  1. Open Kaspersky Endpoint Security.

  2. Under the Protection and Control tab, click on the Tasks section to expand the menu.

  3. Click on Full Scan and select Start Scanning from the following menu. This will initiate a full scan of all drives, startup objects, system memory, system backup storage, and disk boot sectors.

    NOTE: To check the progress of the scan, click
    Full Scan and select Open progress window.

Mac:
  1. Open Kaspersky Endpoint Security.

  2. Click on the magnifying glass to expand the menu.

  3. Click on Full Scan to initiate the scan. 

  4. To check the progress of the scan, click on the Reports icon. (You can also click on the right arrow next to the progress percentage.)

  5. You will see a Kaspersky Endpoint Security Reports window:

Kaspersky is set to check for database updates once an hour for every hour that your computer is on. To check the latest database release date and version of the endpoint client, proceed to the following instructions.

Windows:
  1. On the bottom right-hand corner of your screen, click on the up pointing triangle located on your taskbar to open the notification area.
  2. Hover your cursor over the Kaspersky logoThis will inform you of the latest database release date.
Mac:
  1. Open Kaspersky Endpoint Security.

  2. Database information is displayed at the bottom right-hand corner of the window with information about the latest database release date and the database status. If the databases are not up to date, please follow the instructions below on how to initiate an update on endpoint.

Kaspersky Endpoint Security is set to update every hour while the computer is on. If you would like to update the endpoint client manually, proceed with the following instructions.

Windows:
  1. Open Kaspersky Endpoint Security.

  2. Under the Protection and Control tab, click on the Tasks section to expand the menu.
  3. Click on Update and select Start update from the following menu.
    NOTE: Make sure that you are clicking on the Update with the globe as a logo.
  4. If the update is successful, you will see the following status:

    NOTE: If there is a "Malfunction" error under Update, please contact the MSU Denver Help Desk.
Mac:
  1. Open Kaspersky Endpoint Security.

  2. Click on the globe icon to initiate an update on endpoint.
  3. On the main window under Protection enabled, you will see the status of the update: 

Windows:
  1. Open Kaspersky Endpoint Security.

  2. Click on Quarantine at the top right-hand corner of the endpoint client.

  3. A Reports and Storages window will appear with the Quarantine tab selected. If you have any files or programs that have been quarantined, they will be listed on the following screen:
Mac:
  1. Open Kaspersky Endpoint Security.

  2. Click on the Reports icon.
  3. A Kaspersky Endpoint Security Reports window will open. Under REPORTS, select Quarantine. If you have any files or programs that have been quarantined, they will be listed on the following screen:

Windows:
  1. Open Kaspersky Endpoint Security.

  2. Click on Quarantine at the top right-hand corner of the endpoint client.
  3. A Reports and Storages window will appear with the Quarantine tab selected. If you have any files or programs that have been quarantined, they will be listed on the following screen. Click the file or program to select it. You have the option to Re-ScanRestore, or Delete the item(s).
Mac:
  1. Open Kaspersky Endpoint Security.

  2. Click on the Reports icon.
  3. A Kaspersky Endpoint Security Reports window will open. Under REPORTS, select Quarantine. If you have any files or programs that have been quarantined, they will be listed on the following screen. Click the file or program to select it. You have the option to Delete, Restore, or Add the item(s). By clicking the Add button, a file or program can be selected to be manually quarantined.

Any pop-up that you may receive is part of Kaspersky's normal operation. Kaspersky actively protects your computer by watching for untrusted files or websites; when it detects something on your computer which it believes to be malicious, Kaspersky will display a pop-up notification about the malicious content and will automatically take actions to prevent that file or website from performing any dangerous activities. If you see one of these pop-ups, do not be alarmed; this only means Kaspersky has successfully protected your computer. However, you should take note of what you were doing on the computer when the pop-up appeared, as well as the content of the pop-up. If the pop-up appeared after you took an action, such as downloading an email attachment or visiting a website, the information you were attempting to access may be the source of the malicious file and you should avoid trying to access it again.

If you regularly receive pop-up notifications from Kaspersky, or receive several of them in succession, you should contact the MSU Denver Help Desk immediately.

Additional Notes about Kaspersky

What device can Kaspersky Endpoint Security be installed on?

Kaspersky can be installed on all University devices.


Further Assistance

If you have additional questions, concerns, or need immediate assistance - Please contact the MSU Denver Help Desk


Revised: April 2017


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